Ratings based on 1,353 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
88% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom las vegas

The room was bigger than I expected. very clean.

Posted Mar 24, 2015
Our room was on the second floor, away from traffic which made it quiet. Not only a microwave but stove and decent size refrigerator and fully stocked kitchen.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto, Canada

Lovely hotel, great staff!

Posted Mar 19, 2015
Loved this hotel. Nice & cozy, not too loud and crazy like larger hotels. Location was perfect..right on a corner but the street was quiet enough for a nice escape. Really liked the room size and convenience of the kitchenette & separated washroom. We had a slight issue with our toilet leaking but it was quickly resolved. Continental breakfast was usual but for the $5 upgrade, you get pretty good quantities & taste. Both the hotel & restaurant staff were awesome...always super helpful & friendly. Would come back again anytime!
2 out of 5
by A verified travelerfrom cao, san jose, ca

Close to Disneyland

Posted Mar 14, 2015
Breakfast you need to pay. Breakfast is not FREE even though it said $5 upgrade for hot breakfast. That's $5/person not per room. I guess it's cheaper than other hotel and it's a old saying. "You get what you pay for."
Comment from Hotel Management
Mar 16, 2015 by Hotel Pepper Tree, Hotel Management
We are so sorry for the confusion regarding breakfast. We do offer a Free Continental Breakfast daily at the restaurant. In addition to that, there is a $5 option to upgrade to the hot breakfast selections. We will make sure to work with the restaurant in order to prevent any confusion for the future.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom k

Posted Mar 11, 2015
I would stay here again! Excellent staff, bed was HUGE!!! And comfterable! Not far from Disney land. Less then a 10 minute drive both ways. Had a full kitchen with free breakfast
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 7, 2015
Love this place! Love the kitchenette & couch space. Great amount of space. Also love how separated the bathroom feels from the rest of the room.
Comment from Hotel Management
Mar 12, 2015 by Hotel Pepper Tree, Hotel Management
So happy that you found our hotel and that you enjoyed your room! Hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Kansas City

Great Location

Posted Mar 4, 2015
Pros: Everything!
Cons: I truly can't think of anything that needs improvement.
Location: It's close to Disneyland and Knott's Berry Farm. A short drive from Long Beach or Los Angeles. Also close to a very large shopping mall.
I absolutely LOVE this hotel. Staff is so friendly, exterior landscaping is well kept. Rooms are very clean and spacious. I also loved having a balcony to sit out on in the evening. I have recommended this hotel to all of my friends. Thank you Hotel Pepper Tree for making my stay amazing!
Comment from Hotel Management
Mar 12, 2015 by Hotel Pepper Tree, Hotel Management
Thanks so much for great feedback and thanks for the recommendations! Glad you were able to enjoy all aspects of our hotel.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Anaheim, California

Beautiful tile and fountains everywhere!

Posted Mar 4, 2015
I was pleasantly satisfied with our unit. The staff was pretty helpful. The one time I mentioned the temperature they were quick to help correct it
4 out of 5
Recommended
for Everyone
by A verified traveler

spanish haven...of comfort and convenience

Posted Mar 2, 2015
We loved staying at the Pepper Tree hotel. The rooms were cute and comfy. The location was great. Handy super market and convenience food near by. We rate it overall a 9 out of 10. Our only complaint was the asbestos coated ceiling! but I am sure they will get rid of them one day soon and we were only staying for a couple of nights so we knew would be ok. We would stay again!
3 out of 5
by A verified traveler

Posted Feb 25, 2015
The hotel was alright. It didn't have the bed configuration that I expected but we were able to get a roll away. I did like the little kitchenette but everything felt a little dated.
Comment from Hotel Management
Mar 12, 2015 by Hotel Pepper Tree, Hotel Management
We are sorry for the confusion on bed types but are happy that you enjoyed your full kitchen. Thanks for the review.
4 out of 5
Recommended
for Couples
by A verified traveler

OVERALL GOOD EXPERIENCE

Posted Feb 23, 2015
Pros: Everything
Cons: The restaurant staff next store when we went to get our free breakfast was not very friendly. Very stern and did not seem happy we were there.
The room decor was very nice. The desk staff was excellent. We liked it so much we never left room after we went and got a bottle of wine. lol
Comment from Hotel Management
Mar 12, 2015 by Hotel Pepper Tree, Hotel Management
So happy you enjoyed your room... and your wine!! Come back soon.