Ratings based on 13 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
77% of guests recommend
3.9 Room cleanliness
3.2 Service & staff
4.1 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom VA Beach

Quiet and Relaxing

Posted Mar 10, 2015
Wonderful stay. Pool area is relaxing snd inviting. Food is delicious. Staff is welcoming.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Wonderful Hotel and staff, Great value.

Posted Feb 13, 2015
Pros: By far the best aspect of the hotel is the staff. Everyone is very friendly, helpful and welcoming, but not overbearing.
Location: Djibouti is generally a business trip type of place. There are some local attractions, such as scubaing on the island, or traveling to Lac Asal.
The thing that brought me to the Acacias was the great rates. The thing that has kept coming to the Acacias is the staff. Everyone was very friendly and welcoming without them being overbearing. I have had several extended stays at the Acacias Hotel. The staff is always helpful and pleasant. The rooms comfortable and clean. The hotel restaurant has a great menu and a wonderful chef. The menu was updated regularly, which makes staying several weeks and dinning at the hotel very feasible. The restaurant is very affordable.
2 out of 5
by A verified traveler

Not customer oriented and overpriced.

Posted Dec 29, 2014
Cons: Management
Location: Hotel is isolated with not much to do. The beach is not clean for swim.
Room did not have a bathtub, there was no view despite being next to the beach. There was no table in the room, thus no work station. Food and business center services overpriced. Charged 20 USD for airport pickup, internet only works on one device per customer. Worth going elsewhere.
2 out of 5
by A verified traveler

Posted Nov 3, 2014
Nice physical structures, good breakfast, very clean, but terrible staff communication and service. Failed to send us a car that we specifically ordered when we arrived at 2am, then failed to send us a car after we called to ask for one. Told us the wrong check-out date, then got angry with us not checking out in time.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Great rooms, bad service

Posted Oct 31, 2014 on Hotels.com
The pros: rooms were very comfy, with suites (couch can serve as a second bed), a small kitchenette with fridge (though the fridge actually working was hit or miss), very spacious and nice bathrooms, good counter space and shower, nice TV, AC. Hair dryer stayed on for about 1 min at a time but at least there was one! Incredible pool that was clean, large and lovely for an early morning dip. What was really NOT good about this hotel was the service!! We booked an airport pickup by forwarding our itinerary and were **not picked up** -- they got the date wrong and just were generally incompetent. Efforts to have them book us a cab got us a rate 5x the normal market price. Efforts to have the front desk book tourist activities were met with enormous incompetence and lack of basic English understanding ("two pairs" is not the same as "two people"). One night room service didn't even show up. However, they did provide us with two plug adapters. Overall, expensive for really bad service but the rooms were very nice (and the pool was stellar).
4 out of 5
Recommended
for Business Travelers
by RG Bobfrom New York

Solid choice in Djibouti

Posted Nov 17, 2013
Cons: Caliber of some of the front desk personnel. Young and inexperienced. Good attitude. Somewhat limited English capabilities.
Location: Isolated. Very little near by.
I spent 4 nights at this hotel. It is a notch down from the Kempinski or Sheration but a much better value for the price. Clean, new and comfortable. The staff works very hard to be helpful. Some of them are very good; others try hard but are inexperienced and not at the same level. Located at the end of the peninsula, the hotel is fairly isolated (although walking distance from the Kempinski). Other than occasional difficulties with wifi, everything worked well. Breakfast buffet was adequate.
1 out of 5
by A verified traveler

Baaaaaaaaad hotel

Posted Nov 15, 2013
4 out of 5
Recommended
for Business Travelers
by Willfrom California

one of only a few choices

Posted Aug 19, 2013 on Hotels.com
This is a relatively new 3-star, so facilities are in good condition. Rooms are large and comfortable. Restaurant is good, but over-priced (like most things in Djibouti). Nice pool and bar area, but no real beach or ocean swimming opportunity. Music plays till late in the pool area, even when no guests are out there, so get a room in front if necessary. A short (0.5km) walk to Kempinski, a few good restaurants are 1km.
4 out of 5
Recommended
for Overnight Stay Before Destination
by A verified travelerfrom Canada

Out of the way and quiet

Posted Jun 2, 2013 on Hotels.com
The Hotel was put in service in 2011 so it is fairly new. The staff at the reception (Hana) were extremely friendly and so was the staff in the dining room. The pool was really good to have as the heat was up around 45 C. I was in rm 203 and upon entering the room I was greated by a wall of heat. AC had not been started and it was really humid inside so much so that the sheets were damp. Consideration for future. Bathroom was clean, Stand up shower made for a child not grown man. The grout was moldy on the floor by bathroom entrance due to water draining onto the floor. The hotel is located 5 km from city center. Taxi will take you for a ride around town. Be careful know where you are going. No meter in the cab that I could see. Restaurant food excellent. Buffet for lunch and a la carte for supper. Good stay overall.
4 out of 5
Recommended
for Business Travelers
by Larsfrom Adenviken

tyst och skönt

Posted May 6, 2013 on Hotels.com
Bra hotel som är prisvärt för att ligga i Djibouti