Exterior

Reviews of Hampton Inn & Suites Dodge City

2.5 out of 5
Hampton Inn & Suites Dodge City
4002 West Comanche, Dodge City, KS

Reviews

9.0

Wonderful

Rating 10 - Excellent. 531 out of 808 reviews" "
Rating 8 - Good. 199 out of 808 reviews" "
Rating 6 - Okay. 29 out of 808 reviews" "
Rating 4 - Poor. 26 out of 808 reviews" "
Rating 2 - Terrible. 23 out of 808 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

ashley

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean hotel - we really enjoyed our stay!
Stayed 1 night in Mar 2024
Response from Jennifer M. on Mar 27, 2024
Ashley,Thank you for taking the time to leave us a review. We love that you enjoyed your stay with us. Hope to see you again soon.

10/10 Excellent

Charlene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel.
Stayed 1 night in Mar 2024
Response from Jennifer M. on Mar 22, 2024
Thank you so much for taking the time to fill out this review. We at Hampton Inn & Suites Boot Hill Casino hope to see you again soon.

10/10 Excellent

Erica

Traveled with family
Hotel and beds were nice .. shower was not couldn’t get the sprayer to work .. didn’t have time to call and get it fixed everything else was good .
Stayed 1 night in Mar 2024
Response from Jennifer M. on Mar 22, 2024
Thank you for taking the time to share with us your concerns. We will check on the showerhead. I appreciate you bringing it to our attention. Thank you for choosing us at Hampton Inn & Suites Boot Hill Casino Hotel.

8/10 Good

Brad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Beds were hard other then that great place to stay
Stayed 5 nights in Mar 2024
Response from Anna M on Mar 12, 2024
Hello Brad! Thank you so much for choosing to stay with us here at the Hampton Inn in Dodge City Kansas. We value your feedback! We look forward to the opportunity to serve you again the next time your travels bring you to the Boot Hill Casino area!

8/10 Good

Aron

Liked: Staff & service, property conditions & facilities
The locations is great and we always enjoy staying at the Hampton. However this particular visit wasn't the best. We were on the third floor and around midnight someone right above us was stomping constantly. When we were packing the next morning, we discovered the room wasn't as clean as we thought. There was a beer bottle cap under the bed that wasn't ours, a dirty sock in the corner which also wasn't ours, dust and stuff under the AC unit, stains on the bed spread. Just wasn't as clean as it should have been.
Stayed 1 night in Mar 2024
Response from Anna M on Mar 12, 2024
Hello Aron!We would like to thank you for choosing the Hampton Inn by the Boot Hill Casino & Resort. Our team is truly sorry for the disappointment you experienced during your stay. Providing a clean and comfortable environment is fundamental to our commitment to our guest, and we regret that we did not meet our own standards on this occasion. Your feedback is invaluable to us, and we are working diligently to address the issue you encountered.Please accept our sincere apologies, and we hope to have the chance to regain your trust in the future!

10/10 Excellent

Doug

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
room was comfortable. curtains did not close and the blind let too much light in. The concrete around the building is starting to crumble
Stayed 1 night in Feb 2024
Response from Anna M on Feb 25, 2024
Hello Doug! Thank you for taking the time to give us your feedback on your stay at The Hampton Inn & Suites Hotel. We are please to see that you had an enjoyable experience with us. I hope your next stay is just around the corner.

4/10 Poor

Todd

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Took forever to check in. Elevator went out. Power went out
Stayed 2 nights in Feb 2024
Response from Azul on Feb 9, 2024
Dear ToddWe would like to thank you for choosing us and we would like to apologize for the challenges you faced during your stay. Your comfort and satisfaction are of utmost importance to us, and we apologize for any inconvenience caused by the delayed check-in, elevator and power outage we understand that these issues caused frustration and we will investigate the issue that occurred during check in. Unfortunately, issues occur that our outside of our control, the power outage was due to a car accident causing our hotel and surrounding buildings to lose power for an hour. Your feedback is valuable to us. If there's anything we can do to it make it up to you, please don't hesitate to reach out to the hotel directly. We appreciate your patience and understanding, and we hope to have the opportunity to exceed your expectations in the future.

10/10 Excellent

Debra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. Thank you for great service, clean room and great breakfast ❤️
Stayed 1 night in Feb 2024
Response from Anna M on Feb 8, 2024
Hello Debra! Thank you so much for choosing to stay with us here at the Hampton Inn located in Dodge City Kansas! We are glad to hear that you enjoyed your stay. We look forward to seeing you again the next time that your travels bring you back to the Boothill Casino area. I hope you have a wonderful day.

10/10 Excellent

Joseph, Lafayette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Jennifer Monroe on Feb 5, 2024
Thank you. Let us know if we can assist you with future reservations.

10/10 Excellent

Diane, Rose Creek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Anna M on Feb 1, 2024
Hello Diane!Thank you so much for choosing to stay with us here a the Hampton Inn located in Dodge City Kansas! We appreciate you taking the time to share your experience. We look forward to seeing you again the next time that your travels bring you back to the Boothill Casino area. I hope you have a wonderful day.

10/10 Excellent

Myron t.

Stayed 1 night in Jan 2024
Response from Stephanie on Feb 13, 2024
Hello MyronThank you so much for taking the time to share your experience with us here at the Hampton Inn in Dodge City! We are so happy to see that you enjoyed your stay with us. We look forward to welcoming you back!

10/10 Excellent

Lori

Stayed 1 night in Dec 2023
Response from Sstephanie on Jan 22, 2024
Hello LoriThank you for choosing to stay with us here at the Hampton Inn! Here in Dodge City we know that you have many options to choose from when booking your stay and we are very happy that you chose us! We excited to see that your stay was a success. Thank you for taking the time out of your busy day to leave is a review. We look forward to your next trip to the BootHill casino area!

10/10 Excellent

Kennard

Liked: Amenities
Stayed 3 nights in Dec 2023
Response from Anna M on Feb 1, 2024
Dear Kennard! Thank you for taking the time to give us your feedback on your stay at The Hampton Inn & Suites Hotel We value your feedback. We are very pleased to see that you enjoyed your stay! We know that you had many other options in the BootHill Casino area and we are grateful that you chose to stay with us.

8/10 Good

Mike

Stayed 1 night in Dec 2023
Response from Anna M on Jan 12, 2024
Hello Mike! Thank you so much for staying with us here at the Hampton Inn in Dodge City Kansas! We value and appreciate your feedback. We are happy to see that you enjoyed your stay. We look forward to seeing you again the next time that your travels bring you back to the Boot Hill Casino area.

10/10 Excellent

jessica

Stayed 1 night in Dec 2023
Response from Stephanie on Dec 18, 2023
Hello JessicaThank you for taking the time to share your experience with us here at the Hampton Inn connected to the Kansas Star Casino, We value and appreciate your feedback! We look forward to seeing you again the next time that your travels bring you back to the Wichita/Mulvane area

2/10 Terrible

Tammy

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time in a year staying here over Thanksgiving from San Diego. They gave me the room, again, over the front double automatic doors that you can hear while sleeping all NIGHT long, as well as a HUGE sign that covers the window, so, I don't have any light in and the last of the Trifecta, is the pigeon's roost behind the sign and the cooing and the feces that the A/C unit and intake air takes right from that so you are breathing super unhealthy air! I called expedia from the hotel and no one has gotten back to me yet. The hotel was sold out and they did NOT give me any type of discount. I truly believe I was penalized for using a third party to book my reservation and I did try to go direct to Hampton Inn but it was $20 more. Idiot Front Desk . Probably is nice if you didn't get the WORST room in the 100 room hotel. This room SHOULD NEVER be a room for guests...maybe a storage or maid's storage unit.
Stayed 1 night in Nov 2023
Response from Stephanie on Nov 30, 2023
Hello TammyThank you for sharing your experience. We are very sorry for the inconveniences that you encountered during your stay. We will be looking into this to see what we can do to get this corrected. I hope you have a wonderful day.

8/10 Good

Maggie

Stayed 1 night in Nov 2023
Response from Stephnanie on Dec 18, 2023
Hello MaggieThank you for choosing to stay with us here at the Hampton Inn connected to the Kansas Star Casino. We value and appreciate your feedback. We look forward to welcoming you back the next time that your travels bring you back to the Wichita/Mulvane area.

8/10 Good

Andrew

Liked: Cleanliness
Stayed 1 night in Nov 2023
Response from Stephanie on Nov 30, 2023
Hello AndrewThank you so much for staying with us here at the Hampton Inn in Dodge City Kansas! We value and appreciate your feedback. We are happy to see that you enjoyed your stay. We look forward to seeing you again the next time that your travels bring you back to the Boot Hill Casino area.

10/10 Excellent

Chalynda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Stephanie on Nov 28, 2023
Hello ChalyndaThank you so much for taking the time to review your experience with us here at the Hampton Inn in Dodge City Kansas. We are happy to see that you enjoyed your stay! We hope to see you again the next time that your travels bring you back to the Boot Hill Casino area.

8/10 Good

Karla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Nov 2023
Response from Stephanie on Nov 24, 2023
Hello KarlaThank you for taking time to share your experience with us. We hope to see you agin soon!

10/10 Excellent

Jay

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Stephanie on Nov 23, 2023
Hello JayThank you for choosing to stay with us here at the Hampton Inn in Dodge City Kansas. We value your feedback. We look forward to welcoming you back the next time that you are in the Boot Hill Casino area.

10/10 Excellent

Ruth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Choice!
Stayed for one night. Reserved two rooms. Both were clean and comfortable. Parking was plenty. Having casino next door was great. Was able to get food and drinks within same property! Very friendly staff was icing on cake!
Stayed 1 night in Nov 2023
Response from Stephanie on Nov 23, 2023
Hello Ruth Thank you for taking the time to share your experience with us here a the Hampton Inn in Dodge City Kansas. We value your feedback. We are happy to see that you enjoyed your stay! We look forward to welcoming you back the next time that your travels bring you to the Boot Hill Casino area.

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Stephanie on Nov 6, 2023
Hello ChrisThank you for choosing to stay with us here at the Hampton Inn in Dodge City Kansas. We appreciate and value your feedback! We look forward to serving you again the next time that your travels bring you back to the Boot Hill Casino area!

10/10 Excellent

Dana

Stayed 1 night in Oct 2023
Response from Stephanie on Oct 31, 2023
Hello DanaThank you for taking your time out of your busy day to share your experience with us here at the Hampton Inn in Dodge City Kansas. We value and appreciate your feedback. We are happy to see that you enjoyed your stay! We look forward to welcoming you back the next time that your travels bring you to the Boot Hill Casino area.

8/10 Good

Reagan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property very clean, … the front desk lady should try to dress a little professional. Overall very impressed! Great breakfast choices.
Stayed 1 night in Oct 2023
Response from Stephanie on Oct 23, 2023
Hello ReaganThank you for taking the time to share your experience with us here at the Hampton Inn in Dodge City Kansas. We value your feedback! I will let the front desk manager know about your feedback. We are happy to see that you enjoyed your We look forward to serving you again the next time that your travels bring you back to the Boot Hill Casino area.

4/10 Poor

Kory

Traveled with family
Disliked: Amenities, property conditions & facilities
Beds are worn out and the place just looks beat. They need to take care of it better. Only good thing is that it's close to the Casino which has good food.
Stayed 1 night in Oct 2023
Response from Stephanie on Oct 23, 2023
Thank you for taking the time to share your experience with us here at the Hampton Inn in Dodge City Kansas. We are very sorry for any inconveniences that you experienced. We will be looking into this so that we can create a better experience for you and our other guests. We hope that we receive the opportunity to better serve you the next time that your travels bring you back to the Boot Hill Casino area.

10/10 Excellent

Rinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Stephanie on Oct 15, 2023
Hello RindaWe want to thank you for choosing to stay with us here at the Hampton Inn in Dodge City. We are happy to see that you enjoyed your experience with us! We look forward to welcoming you back the next time that your travels bring you to the Boot Hill Casino area.

8/10 Good

Virginia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was huge but inconvenient. There are no towel racks or hooks to hang anything. The vanity/sink is exposed to the entire room, and the bright lights blast the room, making it impossible for another person to sleep while the other gets ready. Our room had a sticky shower knob making the shower just a trickle. I hate to nitpick, but at this price, I don't want to be frustrated and annoyed.
Response from Stephanie on Oct 15, 2023
Hello VirginaThank you for taking the time to share your experience with us here at the Hampton Inn in Dodge City. We are very sorry to hear about the inconveniences that you experienced. We will be looking into this in hopes to make future stays more enjoyable! We hope that we receive the opportunity to better serve you the next time that your travels bring you to the Boot Hill Casio area.

10/10 Excellent

hans

Stayed 1 night in Oct 2023
Response from Stephanie on Nov 3, 2023
HelloThank you for choosing to stay with us here at the Hampton Inn in Dodge City Kansas. We are happy to see that you enjoyed your stay! We look forward to the opportunity to welcome you back the next time that your travels bring you to the Boot Hill Casino area!

10/10 Excellent

Jaime

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy with the choice
Happy place and beautiful landscapes. Great service and clean room.
Stayed 1 night in Sep 2023
Response from Stephanie on Sep 30, 2023
Hello JaimeThank you so much for taking the time to share your experience with us here at the Hampton Inn in Dodge City Kansas. We value and appreciated your feedback. We are very happy to see that you enjoyed your stay with us! We look forward to the opportunity to serve you again the next time that you are visiting the Boot Hill Casino area.

10/10 Excellent

Christy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Stephanie on Sep 17, 2023
Hello, Christy, Thank you for taking the time to share your experience with us here at the Hampton Inn in Dodge City. We are very happy to see that you enjoyed your stay. We look forward to welcoming you back the next time that your travels bring you to the Boot Hill area.

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and helpful. Room was clean and quiet.
Stayed 1 night in Aug 2023
Response from Stephanie on Sep 1, 2023
Hello, ThomasThank you for taking the time to share your experience with us here at the Hampton Inn in Dodge City. We are very happy to see that you enjoyed your stay. We look forward to welcoming you back the next time that your travels bring you to the Boot Hill area.

4/10 Poor

Monte

Disliked: Cleanliness
Know what your getting
The staff were all very nice and helpful. They told us when we first checked in that they do not do housekeeping every day just when we request which was ok with us. The overhang you drive under to unload luggage was right outside our window. So we had no view and pigeons were making all kinds of noise in the morning since that is where they all gathered. We were in room 212. There were a few spots that could use better cleaning but over all was pretty clean. They were a little higher in price than I thought we booked but there is sales tax and a guest tax. It is within walking distant to the Boothill casino.
Stayed 3 nights in Aug 2023
Response from Stephanie on Aug 29, 2023
Hello MonteThank you for taking the time to share your experience with us here at the Hampton Inn in Dodge City. I am very sorry to hear about any inconveniences that you experienced. We are happy to see that you enjoyed your interaction with our team! We look forward to serving you again the next time that your travels bring you to the Boot Hill Casino area.

8/10 Good

Janet

Liked: Staff & service
Stayed 1 night in Aug 2023
Response from Stephanie on Aug 26, 2023
Hello JanetThank you for choosing to stay with us here at the Hampton Inn located in Dodge City. We are happy to see that you enjoyed your experience with us. We look forward to welcoming you back the next time that your travels bring you to the Boot Hill Casino area!

10/10 Excellent

Jacob

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Anna on Aug 24, 2023
Hello Jacob! Thank you for taking the time to review your stay with the Hampton Inn and suites Dodge City. We are always pleased to receive feedback from our guests in relation to their stay with us, and we are delighted with your rating – thank you very much. Thanks for trusting us with your stay and we hope to welcome you back soon!

10/10 Excellent

carlos

Stayed 1 night in Aug 2023
Response from Stephanie on Sep 13, 2023
Hello CarlosThank you for choosing to stay with us here at the Hampton Inn in Dodge City Kansas. We value and appreciate your feedback. I hope you have a wonderful day!

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Stephanie on Aug 21, 2023
Hello DougThank you for taking the time to review your stay with us here at the Hampton Inn and Boot Hill Casino. We value and appreciate your feedback. We are pleased to see that you enjoyed your stay! We look forward to welcoming you back to the Dodge City area the next time that your travels bring you back!

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Aug 2023
Response from Anna GSM on Aug 13, 2023
Good afternoon, anonymous!Thank you for taking time out of your day to leave us a review. We appreciate your business with us, and we hope to see you again at our property. We would love to have you again so that we can make your stay a better experience.

10/10 Excellent

Dallas

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is always well maintained and the staff are very helpful
Stayed 2 nights in Aug 2023
Response from Stephanie on Aug 7, 2023
Hello DallasThankyou for taking the time out of your busy day to share your experience with us here at the Hampton Inn in Dodge City Kansas. We are very pleased to see that you have an enjoyable stay when visiting the BootHill Casino area! We look forward to your next visit!

10/10 Excellent

Donna

Stayed 1 night in Aug 2023
Response from Stephanie on Aug 9, 2023
Dear DonnaThank you for taking the time out of your busy day to leave us a review! We value your feedback. We appreciate that you chose to stay with us here at the Hampton Inn in Dodge City. We look forward to welcoming you back the next time that your travels bring you back to the BootHill Casino area.

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Stephanie on Aug 1, 2023
Thank you for taking the time out of your busy day to share your experience with us. We appreciate you choosing to stay with us here at the Hampton Inn in Dodge City Kanas. We hope that we receive the opportunity to serve you again the next time that your travels bring you back to the BootHill Casino area.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Stephanie on Aug 1, 2023
Thank you for taking the time out of your busy day to share your experience with us. We appreciate you choosing to stay with us here at the Hampton Inn in Dodge City Kanas. We are pleased to see that you enjoyed your time here with us! We hope that we receive the opportunity to welcome you back the next time that your travels bring you back to the BootHill Casino area.

10/10 Excellent

Tami

Stayed 1 night in Jul 2023
Response from Stephanie on Jul 20, 2023
Thank you for choosing to stay with us here at the Hampton Inn near the Boot Hill Casino. We value and appreciate your feedback. We look forward to serving you again the next time that your travels bring you back to the Dodge Kansas area!

4/10 Poor

Autumn

Traveled with family
Disliked: Property conditions & facilities
For the price that I paid for this hotel it was unacceptable. The shower did not work properly even though we made due. There was no microwave only a small fridge and one straight back chair. We also had numerous pigeons outside of our room and it looks like they were doing nothing to get rid of them really.
Stayed 2 nights in Jul 2023
Response from Steph on Jul 20, 2023
Thank you for choosing to stay with us here at the Hampton Inn near the Boot Hill Casino. We value and appreciate your feedback. I am very sorry to hear about the issues that you encountered during your stay. I will let the GM know about them so that we can correct them. We do hope to receive the opportunity to better serve you the next time that your travels bring you back to the Dodge Kansas area.

10/10 Excellent

Yusuf, Olmsted TWP

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean!
Stayed 1 night in Jul 2023
Response from Kandis on Jul 7, 2023
Yusuf, Thank you for taking the time to review our property and for your kind words about our property. We truly appreciate you choosing Hampton Inn & Suites Dodge City.

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Large room, very clean, convenient location right next to casino/dining.
Stayed 1 night in Jul 2023
Response from Kandis on Jul 5, 2023
Richard, Thank you for taking the time to review our property and for your kind words about our convenient location. We truly appreciate you choosing Hampton Inn & Suites and hope you will visit us again if your travels bring you back to Dodge City.

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
We stopped for a night to break ur trip up, I had booked it through Hotels.com and it took a long time to get checked in because they didn't show my reservation. Had to wait on hold with hotels.com to confirm the reservation. I like the Hampton Inn and will stay again bit will book through them and not a thrd party
Stayed 1 night in Jun 2023
Response from Kandis on Jul 5, 2023
Pamela, Thank you for taking the time to review our property and for your kind words about our property. We are sorry the booking process was not a seamless one, and we hope to assist you with your next stay. We truly appreciate you choosing Hampton Inn & Suites Dodge City.

10/10 Excellent

Genaro

Stayed 1 night in Jun 2023
Response from Kandis on Jul 24, 2023
Thank you for choosing to stay with us here at the Hampton Inn near the Boot Hill Casino. We value and appreciate your feedback. We look forward to serving you again the next time that your travels bring you back to the Dodge Kansas area!

10/10 Excellent

Lakeisha

Stayed 1 night in Jun 2023
Response from Kandis on Jul 24, 2023
Thank you for choosing to stay with us here at the Hampton Inn near the Boot Hill Casino. We value and appreciate your feedback. We look forward to serving you again the next time that your travels bring you back to the Dodge Kansas area!

10/10 Excellent

Rodger

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Clean and friendly
Stayed 1 night in Jun 2023
Response from Sarah Edge on Jun 28, 2023
Greetings Rodger, Thank you for taking the time to review our property and for your kind words about our team. We truly appreciate you choosing Hampton Inn & Suites and hope you will visit us again if your travels bring you back to Dodge City.