Ratings based on 16 Verified Reviews

They paid and stayed. We double-checked.
2.6 out of 5
75% of guests recommend
2.9 Room cleanliness
2.9 Service & staff
2.8 Room comfort
2.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice location, best pool in town.

Posted Mar 9, 2015
Nice location, best pool in town. I liked general atmosphere
2 out of 5
by A verified traveler

Good Location

Posted Jan 22, 2015
Pros: Guest rooms have been refurbished. The Sport Cafe tent on the pool deck. Lebanos cafe..
Cons: Bedding comfort is poor. Air conditioning is either freezing or off.
Location: Close to Corniche.
Stayed here many times on business. This is a huge hotel with no character or soul, not even in-room tea/coffee facility, room service from independent F&B outlets thus cash on delivery or collect yourself, 50m pool and gym facilities shared with the three other towers making up the complex.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom newcastle

Good hotel

Posted Jan 17, 2015
Beds very firm and pillows very soft. Otherwise hood experience.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

zentrale Lage

Posted Nov 10, 2014
Pros: Freundliches Personal
Cons: Sauberkeit, Qaulität Einrichtung
Location: Sehr zentral, Corniche fußläufig zu erreichen, allerdings geht dort niemand zu Fuß!
Die Ausstattung ist etwas betagt, ansonsten alles in Ordnung.
1 out of 5
Recommended
by ali

This traveler left a rating score only Posted Aug 28, 2014 on Hotels.com
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Convenient for Business district

Posted Mar 6, 2014 on Hotels.com
Good hotel in the business district of the City. Confusion in the layout of the building to access reception and guest areas.
3 out of 5
Recommended
for Business Travelers
by Jackie Lfrom Co Durham

Mediocre service but pretty good facilities

Posted Feb 13, 2014 on Hotels.com
I think the general service of Ezdan is pretty basic, they seem to just lack a bit of customer service although I did meet one lady who was fantastically helpful. If you want cheap accommodation with good facilities it does what it says on the tin. Oh yes don't put your hotel room card by the phone or it constantly keeps failing which is very frustrating when you have to go up and down 32 floors on a very slow lift. Pool area pretty good and all in all an ok trip.
1 out of 5
by Maryfrom STOWE VERMONT

ABSOLUTELY NOTHING WORKS!

Posted Dec 30, 2013
Pros: Nothing.
Cons: Everything, seriously.
Location: Take a cab to Museum of Islamic Art: breathtakingly gorgeous, world's best collection of Astrolabes, spectacular. Sleep in Museum and skip the EZDAN
Toilets flooding, phones do not call locally, reception never answers, cannot get a cup of coffee from room service, horrible attitude by staff--if you call to inform them something is broken they deny it without even reviewing the situation, just an absolute nightmare. Internet: no WIFI as advertised in rooms, there is Ethernet but cords are frayed and broken. Landline phones are blocked to local mobiles even if you give them a credit card to cover it; they treat everyone as if you are a criminal. Nightmare: avoid it like the plague. Never had such a quarrelsome attitude from staff.
1 out of 5
by Maryfrom STOWE VERMONT

ABSOLUTELY NOTHING WORKS!

Posted Dec 30, 2013
Pros: Nothing.
Cons: Everything, seriously.
Location: Take a cab to Museum of Islamic Art: breathtakingly gorgeous, world's best collection of Astrolabes, spectacular. Sleep in Museum and skip the EZDAN
Toilets flooding, phones do not call locally, reception never answers, cannot get a cup of coffee from room service, horrible attitude by staff--if you call to inform them something is broken they deny it without even reviewing the situation, just an absolute nightmare. Internet: no WIFI as advertised in rooms, there is Ethernet but cords are frayed and broken. Landline phones are blocked to local mobiles even if you give them a credit card to cover it; they treat everyone as if you are a criminal. Nightmare: avoid it like the plague. Never had such a quarrelsome attitude from staff.
3 out of 5
Recommended
for Everyone
by A verified traveler

This traveler left a rating score only Posted Dec 1, 2013