Reception

Reviews of Grand Qatar Palace

4 out of 5
Grand Qatar Palace
Ahmed Bin Mohammed Bin Thani Street, Doha

Reviews

6.8
Rating 10 - Excellent. 8 out of 28 reviews" "
Rating 8 - Good. 5 out of 28 reviews" "
Rating 6 - Okay. 7 out of 28 reviews" "
Rating 4 - Poor. 4 out of 28 reviews" "
Rating 2 - Terrible. 4 out of 28 reviews" "

7.6/10

Cleanliness

6.8/10

Staff & service

9.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
There's a tea for two, clean room and a comfortable to sleep...
Stayed 1 night in Sep 2019

8/10 Good

Wharl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property good but no have brkfst . Need more water on room
Stayed 1 night in Jul 2019
Response from Nabeel on Aug 3, 2019
Dear Guest, Thank you for taking time to write a detailed review following your stay at Grand Qatar Palace Hotel All guest feedback is extremely important to us, as it is only through our guests’ feedback that we are able to assess and continuously improve the service standards, which we strive to achieve. I was delighted to read that you enjoyed your stay and were overall satisfied with the services and facilities offered at the Hotel and your kind words of appreciation have been shared with my entire Team.

6/10 Okay

Hassan

Liked: Room comfort
Disliked: Staff & service
It's ok. No Muslim shower in Wash rooms also no tooth paste. Sewerage system in Wash room not good

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Area is not good.
The area isn't good. It is very dirty in this area. It is next to an apartment that is ran down and used to house Pakistani laborers for construction. Most of the buildings in the area are slated to be torn down in the next few years. My king bed was 2 twins placed together and could feel the edges in the middle. However, the bed was comfortable. The air conditioning worked great. The hotel itself needs some updating. The pictures look better than the actual property.

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
GQPH
It's ok if you are working in Doha and need something on a budget. Breakfast is poor and not worth QAR50. Staff are pleasant and helpful but the surrounding area is a dirty congested nightmare. Clean but basic room.

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!
Room is clean, staff are friendly, food is fantasti and my whole night stay is Awesome.

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Doha Trip
Upon checking-in, the receptionists smiled and welcomed me like a family. I really like how receptionists assisted me all throughout my stay. I will definitely come back and will only book my trip in Doha at Grand Qatar Palace Hotel. Keep it Team!

10/10 Excellent

Good Hotel, Nimu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
“Much value for money"
“Perfect experience with a great value.” Staff are just amazing and friendly, checking in took 5 minutes exactly, bed was perfectly comfortable, and the price for such a great hotel is something you can't avoid. Great experience in total.
Response from Shakir on Dec 2, 2016
Dear Mr. Nimzar, Thank you for choosing to stay at Grand Qatar Palace Hotel, Doha and for taking the time to share your valuable feedback with us. We look forward to welcoming you back and exceeding your expectations again. Warm Regards Mohammed Shakir Resident Manager

2/10 Terrible

grg, India

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never think of staying here
Arrogant staff at hotel talking all together even when u ask one person. The philipinnes gang at hotel is irritating. Be ready to hear a NO for all demands. Room has no tea maker, no iron, no asian tv channels. No free breakfast is provided as mentioned on tripadvisor The worst wifi a person can get is here though its free. House keeping never vacuum the carpet. Bed and bath linen with stains. Final word is to skip the trip to Doha if you have no other option but GQPH.

6/10 Okay

Christian , Dubai

Disliked: Staff & service, property conditions & facilities
City center cheapie
Booked this hotel for a cheap week-end stay - and that was the best thing about it, it was well priced. It is located in a fairly central location in the old part of Doha so if you have business there then it is well located, but at the same time the area can also be pretty chaotic with lots of noice at all hours of the day.

4/10 Poor

Zamir, Virginia, USA

Disliked: Staff & service, property conditions & facilities, room comfort
Decent ONLY for one night.
The staff has no customer service skills besides the manager. We had to wait when we were checking out to make sure we didn't steal or break anything before they could let us go. They had our passport and credit card number. We felt very stupid and offended. I wouldn't stay there but it was one night I have another delay so god help me avoid that

8/10 Good

International Resident

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel for the Price - though parking...
The hotel was great, especially for the price. It was a bit hard to find as it is just behind the gas station on the main road mentioned in the directions. If the hotel directions had said that it would have made finding the place a lot easier. It is in a very crowded neighborhood so parking at night can be difficult. It also seems very out-of-place as the neighborhood does not seem to suit a hotel. The neighborhood was not dangerous but it just did not fit where I thought a hotel should go. The room was small but comfortable and I was given a username and password for the internet in my room without even having to ask. I ordered pizza and was able to use the phone for free though I had to tell them that the hotel was next to the Ramada Encore for them to know the location of the hotel.

4/10 Poor

Warren, Salt Lake City, UT

Liked: Cleanliness
Grand Qatar Palace - OK, but not great
The hotel was hard to find, it's not at all where google maps said, and no taxi drivers knew where is was at. It's next to the Ramada Encore Hotel if you want to google it. Checking in as a single adult I was given a room with 2 twin beds. I asked for a room with a bigger bed and was given a new room with 2 full beds. During the day construction was going non-stop outside and on the foor above me they dragged chair across the floor constantly. In the room itself, the refidgerator didn't work, and neither did the room safe. I told the front desk about it and neither was fixed. The room was made up daily, but the 2 bottles of water were never replaced after being drank the first day. And in the bathroom there were not any wash clothes. Room service didn't have half of what was on the menu, but they tried to be accomidating. The Grand Qatar Palace would like to be a 4 star hotel, but they're really more of a 2/2.5 Service could use some work as well as general quality of the room amenities.

6/10 Okay

Verified traveler

Central location, need of upkeep
Walking distance to Suq al Wagf and its restaurants. Not too far from Islamic Art museum. Room a bit basic and worn, but clean and functional. Includes refrigerator but no room safe. Internet reliable. Fitness facility and pool leave some to be desired. Some staff limited in communication abilities. But all friendly and helpful. Would recommend only if you already know doha and are passing through briefly for quick business.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Peter, Southampton UK

Liked: Cleanliness, staff & service
Avoid despite it all being new
Hotel is brand new so very clean. Staff were incredibly willing to be helpful but didn't have the ability to achieve very much. Hotel billed as having free wifi but in my 2nd floor room I couldn't pick anything up. Told 4th floor was best so I was moved there. Antenna was right outside my room but I could only get a workable signable by sitting in the open door with computer on my lap. The manager said he thought it may be underpowered! There are no spare sockets in the room except for 1 way back behind the bed that I couldn't reach. Bed is fixed in place. All lights are controlled from the door except a bedside lamp that has the wrong type of plug so doesn't work. TV has no English language channels, but interestingly for Qatar had about 10 channels advertising girly chatsights The safe in my room had been left locked so I asked for it to be opened. Maintenance man arrived with another safe under his arm and just took the other one away. They are not fixed in place. That means if you use it someone could easily just remove it while you're out and replace with another. Hotel is only 10 minutes walk from Souk Waqif but like so much of Doha it's a very rundown area. No taxis, poor lighting and roads and pavements outside in a very poor condition to walk anywhere.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Facilities
The gym was small, but adequate. More like a home gym than a fitness centre, but fine if you're just there for a day or two. They can organize pick-up and drop-off to the airport which is only 15 minutes away. Perfect for a layover.

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
One for the price of two?!?
The hotel staff were friendly, but not very informative. However, when I checked out they tried to charge me for a second night because I had checked in after midnight - so two nights charge for staying for less than one night (even though I had called in advance)!

8/10 Good

Rehan, Toronto, ON

Liked: Cleanliness, staff & service, property conditions & facilities
this is not a four and half star hotel
I would say three star hotel at best. I could not iron my shirt as the only iron in the hotel was being used at the time. The friendly but obviously brainwashed hotel clerk said it was four and half star hotel because it had free internet and breakfast.

2/10 Terrible

Huzeyfe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never stay again
Smelling muld, taking deposit, rude customer service, TV receiver not working, broken hair dryer injured my back and because of this injured mattress cover have my blood, and they wanted 60 riyal for it. I argue with them so much. I will never stay here again. Don't go it is waste of money
Stayed 1 night in Sep 2019

2/10 Terrible

Babul

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Mikko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel !
Hotel is very nice indeed and staff helpful. Location is not the best, distance to market area is about 10 blocks and poor and dirty until you get there.

6/10 Okay

khaled

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Kim

Disliked: Staff & service, property conditions & facilities
불만족합니다.
현지 결제였는데, 우선 호텔스닷컴에서 제시한 가격과 달랐고, 그 다음날 자료를 가지고 항의했더니 체크아웃 시 환불해준다고 하였습니다. 그런데 체크아웃 당일에 카드 결제 취소는 이미 넘어가서 안된다고 막무가내로 리얄로 받으라고 했고 US달러로의 환불도 해주지 않았습니다. 객실내 와이파이도 문제가 있습니다. 택시를 불러달라고 했더니 바가지 사설택시를 불렀고 관광목적지 정보도 거짓으로 말해주었습니다. ex) 호텔에서 수크와키프까지 택시로 15-20분 걸리니 25리얄을 내라고 함 -> 실제로는 택시로 3분. 6리얄이면 충분했음 너무 화가나고 속은 기분이었습니다.

8/10 Good

ㅋㅋ, 쿠웨이트

Liked: Cleanliness, room comfort
이동의 편리성
호텔의 위치는 공항과 시내에서 가까워서 이동하기 편리하나 규모가 큰 호텔이 아니라서 택시기사들이 잘 모르는 경우가 있음

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
WiFiが安定しない
WiFiがつながったり、切れたり全く安定せずほとんど使えなかった。部屋は清潔感あり、スタッフも親切であったが、場所がわかりずらく、空港からのタクシーの運転手も知らなかったので、だいぶ遠回りした。

10/10 Excellent

Noureddine, München, Deutschland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das Hotel ist preiswert und ist auf jeden Fall zu empfehlen. Nur eins habe ich vermisst und zwar Prospekte über die Stadt. Sie waren leider nicht vorhanden und wußte aus diesem Grund nicht, wer organisiert z.B. Rundfahrt in der Stadt.