Breakfast served

Reviews of Kingsgate Hotel Doha by Millennium Hotels

3 out of 5
Kingsgate Hotel Doha by Millennium Hotels
Ali Bin Abdallah Street Old Al Ghanim, Doha

Reviews

8.0

Very Good

Rating 10 - Excellent. 116 out of 321 reviews" "
Rating 8 - Good. 120 out of 321 reviews" "
Rating 6 - Okay. 53 out of 321 reviews" "
Rating 4 - Poor. 11 out of 321 reviews" "
Rating 2 - Terrible. 21 out of 321 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Paula

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good. Train station is 11 minutes away walking.
Stayed 1 night in Apr 2024

8/10 Good

Nabil, Riyadh

Liked: Cleanliness, staff & service
There is no parking
Stayed 1 night in Apr 2024

8/10 Good

FAITH ESOHE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and neat
Stayed 3 nights in Mar 2024
Response from Mahmoud Magdy, on Mar 12, 2024
Dear Mr,FaithIt was a pleasure to have you staying at Kingsgate Hotel Doha, we are very happy to know that you had a comfortable stay with us. We thank you for taking the time to leave your genuine comment and rating.Once again, we all look forward to welcoming you back very soon, until then Stay Safe.Best regards,Mahmoud Magdy,Assistant front office Manager

10/10 Excellent

Nosharwan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Very Helpful staff. Excellent location. Couldn’t ask for any more. Highly recommended.
Stayed 8 nights in Feb 2024
Response from Mahmoud Magdy, on Feb 29, 2024
Dear Mr,It was a pleasure to have you staying at Kingsgate Hotel Doha, we are very happy to know that you had a comfortable stay with us. We thank you for taking the time to leave your genuine comment and rating.Once again, we all look forward to welcoming you back very soon, until then Stay Safe.Best regards,Mahmoud Magdy,Assistant front office Manager

10/10 Excellent

Sandesh, foster city

Liked: Cleanliness, staff & service, property conditions & facilities
A simple property which is close to the souq , the corniche , the museums and the mshereib area along with easy access to the metro. Can’t complain
Stayed 3 nights in Feb 2024
Response from Mahmoud Magdy, on Feb 24, 2024
Dear Mr,It was a pleasure to have you staying at Kingsgate Hotel Doha, we are very happy to know that you had a comfortable stay with us. We thank you for taking the time to leave your genuine comment and rating.Once again, we all look forward to welcoming you back very soon, until then Stay Safe.Best regards,Mahmoud Magdy,Assistant front office Manager

8/10 Good

Yasmin

Traveled with pets, Traveled with family
Liked: Cleanliness, property conditions & facilities
central location
Stayed 2 nights in Jan 2024
Response from Mahmoud Magdy, on Feb 15, 2024
Dear Mr,It was a pleasure to have you staying at Kingsgate Hotel Doha, we are very happy to know that you had a comfortable stay with us. We thank you for taking the time to leave your genuine comment and rating.Once again, we all look forward to welcoming you back very soon, until then Stay Safe.Best regards,Mahmoud Magdy,Assistant front office Manager

8/10 Good

Yasmin

Traveled with family
Liked: Cleanliness, property conditions & facilities
property was central and walking distance to dining and shopping
Stayed 2 nights in Jan 2024
Response from Mahmoud Magdy, on Feb 15, 2024
Dear Mr,It was a pleasure to have you staying at Kingsgate Hotel Doha, we are very happy to know that you had a comfortable stay with us. We thank you for taking the time to leave your genuine comment and rating.Once again, we all look forward to welcoming you back very soon, until then Stay Safe.Best regards,Mahmoud Magdy,Assistant front office Manager

2/10 Terrible

Ayslu

Stayed 1 night in Jan 2024
Response from Mahmoud Magdy, on Feb 15, 2024
Dear Mr,It was a pleasure to have you staying at Kingsgate Hotel Doha,. We thank you for taking the time to leave your genuine comment and rating.We do apologize for any inconveniences you have. We have taken note of your comments and have shared these with our management team to review and make necessary improvements Once again, we all look forward to welcoming you back very soon, until then Stay Safe.Best regards,Mahmoud Magdy,Assistant front office Manager

10/10 Excellent

Sidra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great experience with Kingsgate hotel. Staff are super good including security, cleaning staff and of course receptionist. I will definitely recommend it and will definitely stays in it in my next visit to Doha.
Stayed 28 nights in Dec 2023
Response from Mahmoud Magdy, on Feb 15, 2024
Dear Mr,It was a pleasure to have you staying at Kingsgate Hotel Doha, we are very happy to know that you had a comfortable stay with us. We thank you for taking the time to leave your genuine comment and rating.Once again, we all look forward to welcoming you back very soon, until then Stay Safe.Best regards,Mahmoud Magdy,Assistant front office Manager

6/10 Okay

Preetesh, Bellevue

Traveled with family
Liked: Cleanliness, property conditions & facilities
While everything else was fine, we were surprised that we booked a room for 2 adults and 2 kids but got a delux suite with only one bed and no sofa pullout. Had to pay an extra 50 QR for another bed. Would have liked if this would have been called out earlier.
Stayed 1 night in Dec 2023
Response from Mahmoud Magdy, on Feb 15, 2024
Dear Mr,It was a pleasure to have you staying at Kingsgate Hotel Doha,. We thank you for taking the time to leave your genuine comment and rating.We do apologize for any inconveniences you have. We have taken note of your comments and have shared these with our management team to review and make necessary improvements Once again, we all look forward to welcoming you back very soon, until then Stay Safe.Best regards,Mahmoud Magdy,Assistant front office Manager

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Nov 2023

8/10 Good

ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location , walkable to Souq . Close to airport . Quick no fuss check in
Stayed 1 night in Nov 2023
Response from Mahmoud Magdy, on Nov 30, 2023
Dear Mr,It was a pleasure to have you staying at Kingsgate Hotel Doha, we are very happy to know that you had a comfortable stay with us. We thank you for taking the time to leave your genuine comment and rating.Once again, we all look forward to welcoming you back very soon, until then Stay Safe.Best regards,Mahmoud Magdy,Assistant front office Manager

10/10 Excellent

HUGO, miami

Liked: Cleanliness, property conditions & facilities
excelente
Stayed 2 nights in Sep 2023
Response from Mahmoud Magdy, on Nov 30, 2023
Dear Mr,It was a pleasure to have you staying at Kingsgate Hotel Doha, we are very happy to know that you had a comfortable stay with us. We thank you for taking the time to leave your genuine comment and rating.Once again, we all look forward to welcoming you back very soon, until then Stay Safe.Best regards,Mahmoud Magdy,Assistant front office Manager

2/10 Terrible

Keren

Stayed 5 nights in Nov 2023
Response from Mahmoud Magdy, on Feb 15, 2024
Dear Mr,It was a pleasure to have you staying at Kingsgate Hotel Doha,. We thank you for taking the time to leave your genuine comment and rating.We do apologize for any inconveniences you have. We have taken note of your comments and have shared these with our management team to review and make necessary improvements Once again, we all look forward to welcoming you back very soon, until then Stay Safe.Best regards,Mahmoud Magdy,Assistant front office Manager

4/10 Poor

Rehana

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Staff & service, amenities
I stayed at this hotel for almost 10 days. They came into my room and cleaned without me knowing which I didn’t like. And when they cleaned the room they rinsed the cups and put them face down. When we went to use the cups we see that they’re not even washed. The sink in the en-suite was absolutely filthy with black mould all around. The bath was broken right in the middle and taped down. For the price we paid, definitely not what we were expecting. On the day we were leaving, they make a big deal about towels. They gave us 3 towels the day before and they were very adamant they gave 4 towels and we’re not letting us leave. Hence we got late for our flight.
Stayed 9 nights in Nov 2023
Response from Mahmoud Magdy, on Nov 30, 2023
Dear Mr, RehanaIt was a pleasure to have you staying at Kingsgate Hotel Doha,. We thank you for taking the time to leave your genuine comment and rating.We do apologize for any inconveniences you have. We have taken note of your comments and have shared these with our management team to review and make necessary improvements Once again, we all look forward to welcoming you back very soon, until then Stay Safe.Best regards,Mahmoud Magdy,Assistant front office Manager

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Nov 2023
Response from Mahmoud Magdy, on Nov 26, 2023
Dear Mr,It was a pleasure to have you staying at Kingsgate Hotel Doha, we are very happy to know that you had a comfortable stay with us. We thank you for taking the time to leave your genuine comment and rating.Once again, we all look forward to welcoming you back very soon, until then Stay Safe.Best regards,Mahmoud Magdy,Assistant front office Manager

8/10 Good

Adelfa M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is out dated, workers good service. I prepared to stay city center. Cost too much for transportation. From kingsgate hotel. City center no need to take car. Easy and safe to walk around.
Stayed 4 nights in Nov 2023
Response from Mahmoud Magdy on Nov 16, 2023
Dear Mr,It was a pleasure to have you staying at Kingsgate Hotel Doha,. We thank you for taking the time to leave your genuine comment and rating.We do apologize for any inconveniences you have. We have taken note of your comments and have shared these with our management team to review and make necessary improvements Once again, we all look forward to welcoming you back very soon, until then Stay Safe.Best regards,Mahmoud Magdy,Assistant front office Manager

2/10 Terrible

Anthony

Traveled with family
For a three star hotel you're paying five star prices. Internet connection was not good and only allowed three devices to connect. Hot water in the bathroom sink was none existing. Only served breakfast. Amenities were small to include pool. Pool looked unclean.
Stayed 28 nights in Sep 2023
Response from Mahmoud Magdy, on Oct 20, 2023
Dear Mr, AnthonyIt was a pleasure to have you staying at Kingsgate Hotel Doha,. We thank you for taking the time to leave your genuine comment and rating.We do apologize for any inconveniences you have. We have taken note of your comments and have shared these with our management team to review and make necessary improvements Once again, we all look forward to welcoming you back very soon, until then Stay Safe.Best regards,Mahmoud Magdy,Assistant front office Manager

8/10 Good

Lee

Traveled with family
Liked: Staff & service, amenities
Very friendly staff with good facilities. The hotel is showing its age and would benefit from a refurb. That said the beds were very comfortable and for the price paid I wasn’t expecting the Ritz!!
Stayed 4 nights in Oct 2023
Response from Mahmoud Magdy, on Oct 12, 2023
Dear Mr,It was a pleasure to have you staying at Kingsgate Hotel Doha, we are very happy to know that you had a comfortable stay with us. We thank you for taking the time to leave your genuine comment and rating.Once again, we all look forward to welcoming you back very soon, until then Stay Safe.Best regards,Mahmoud Magdy,Assistant front office Manager

6/10 Okay

Mohammed

Disliked: Property conditions & facilities
There is no parking near the hotel only a shared car park with residents which is always packed and hard to get a parking space. You will be waiting around 15 mins or so. There was a bad smell in the lobby of 3rd floor where we stayed at. When reporting this smell, they advised they “cleaned the carpet” but the smell lingered for almost 2 days. When asked to change rooms to a different floor, they didn’t accommodate. Average property if you just wish to sleep and continue your day exploring, but if you wish to spend a lot of time at your room or this hotel, then would recommend another. Swimming pool was small and gym is less than average.
Stayed 8 nights in Aug 2023
Response from Mahmoud Magdy, on Sep 3, 2023
Dear Mr,Mohammed It was a pleasure to have you staying at Kingsgate Hotel Doha,. We thank you for taking the time to leave your genuine comment and rating.We do apologize for any inconveniences you have. We have taken note of your comments and have shared these with our management team to review and make necessary improvements Once again, we all look forward to welcoming you back very soon, until then Stay Safe.Best regards,Mahmoud Magdy,Assistant front office Manager

10/10 Excellent

Adam

Stayed 1 night in Jul 2023
Response from Mahmoud Magdy, on Aug 5, 2023
Dear Mr,AdamIt was a pleasure to have you staying at Kingsgate Hotel Doha, we are very happy to know that you had a comfortable stay with us. We thank you for taking the time to leave your genuine comment and rating.Once again, we all look forward to welcoming you back very soon, until then Stay Safe.Best regards,Mahmoud Magdy,Assistant front office Manager

10/10 Excellent

Hamzah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay
Great service, clean room, and nice view
Stayed 1 night in Jun 2023
Response from Mahmoud Magdy, on Aug 5, 2023
Dear Mr,It was a pleasure to have you staying at Kingsgate Hotel Doha, we are very happy to know that you had a comfortable stay with us. We thank you for taking the time to leave your genuine comment and rating.Once again, we all look forward to welcoming you back very soon, until then Stay Safe.Best regards,Mahmoud Magdy,Assistant front office Manager

10/10 Excellent

Saima

Stayed 7 nights in May 2023
Response from Mahmoud Magdy, on Aug 5, 2023
Dear Mr,It was a pleasure to have you staying at Kingsgate Hotel Doha, we are very happy to know that you had a comfortable stay with us. We thank you for taking the time to leave your genuine comment and rating.Once again, we all look forward to welcoming you back very soon, until then Stay Safe.Best regards,Mahmoud Magdy,Assistant front office Manager

2/10 Terrible

Abdulaziz

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Objectively speaking, this was easily the worst hotel experience in my life. Firstly, the sheets in my room were stained, the pillow case was stained, even the lamp was stained. I asked for an iron to straighten my white head dress and the iron they gave me essentially painted my white head dress green because of whatever was crusted on it. If you want a hot shower? Well I hope you aren't in a hurry because you'll have to wait 7-10 minutes for the water to heat up. Finally, the walls are paper thin and the hallways are littered with drunk people late night. I woke up at 2:30 AM to a drunk woman literally watching Bollywood music videos outside of my room on the loudest setting possible. On the very same night, after the lady was dealt with, another drunk man who was not staying at the hotel was loudly calling his girlfriend outside of my room trying to find which floor she was staying in! The security guard was nowhere to be found. Save your money and go somewhere else, because even after I complained to the reception they were unsupportive. I hope this helps.
Stayed 2 nights in May 2023

10/10 Excellent

Eugene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good n clean
Stayed 2 nights in Apr 2023

8/10 Good

Nabil, Riyadh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location near to souq waqif
Stayed 7 nights in Apr 2023

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities
GOOD
Stayed 8 nights in Mar 2023

10/10 Excellent

Johannes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is very convenient for tourists. Across a metro station and Souq Wahid. What botherd us was when they started do saw, drill and hammer in the building at 06:00 on a Saturday morning. It stopped after we complained. Will use this hotel again on a next visit.
Stayed 3 nights in Feb 2023

8/10 Good

Manal

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location! The staff was very friendly and helpful. I highly recommend this hotel.
Response from Mahmoud Magdy, Duty Manager. on Dec 30, 2022
Dear Ms.Julie,It was a pleasure to have you staying at Kingsgate Hotel Doha, we are very happy to know that you had a comfortable stay with us. We thank you for taking the time to leave your genuine comment and rating.Once again, we all look forward to welcoming you back very soon, until then Stay Safe.Best regards,Mahmoud Magdy,Duty Manager.

8/10 Good

Adam

6/10 Okay

Mahmud

Traveled with family
The hotel doesn't have car parking and it's very hard to find a street parking within 1 km radius of the hotel

10/10 Excellent

Lovy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

6/10 Okay

Mohamed

6/10 Okay

James

Liked: Staff & service
Good location for the Souq Wagif and friendly helpful staff. The rooms are in a poor condition and the hot water did not work.
Stayed 2 nights in Dec 2022

8/10 Good

Abdulaziz, sarasota

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2022

8/10 Good

Cristina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfull

10/10 Excellent

bwimbo

Stayed 1 night in Dec 2022

8/10 Good

Zdravko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok

2/10 Terrible

Roger

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities

6/10 Okay

Jose

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Clean. Good spot for tourism
The hotel is in a good spot for tourist visits. It's clean. The pool is small, it can't be called a swimming pool.
Stayed 10 nights in Nov 2022

6/10 Okay

Verified traveler

Liked: Staff & service, amenities
Disliked: Cleanliness
Got some kind of bug all up in my room bc I had leftovers sitting out of the microwave for less than 2 minutes....location is great, very close to souq waqif; rooms do show their age tho and for some reason were very stuffy/moist, I swear like my clothes were wet the next morning after I opened my suitcase the night I got in

8/10 Good

ezekiel

Stayed 1 night in Oct 2022

6/10 Okay

Elie

Business traveler
Liked: Property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Mintu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice experience always at kingsgate hotel the receptionist both are so nice I recommend in cheap price good property in side the rooms specially they provide oven that’s so good but this time the hair dryer of my room was not working but overall good
Stayed 1 night in Oct 2022
Response from Mahmoud Magdy, Duty Manager on Oct 8, 2022
Dear Mr.Mintu,It was a pleasure to have you staying at Kingsgate Hotel Doha, we are very happy to know that you had a comfortable stay with us. We thank you for taking the time to leave your genuine comment and rating.Once again, we all look forward to welcoming you back very soon, until then Stay Safe.Best regards,Mahmoud Magdy,Duty Manager.

10/10 Excellent

Alassane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and excellent customer service.
Stayed 14 nights in Jul 2022

2/10 Terrible

Inass

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Very old and discusting
Stayed 3 nights in Jun 2022

10/10 Excellent

Sammyras

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely recommend staying in this hotel, everything is within walking distance. Great place to stay, and friendly staff!
Stayed 3 nights in Jun 2022
Response from Mahmoud Magdy on Jun 22, 2022
Dear Mr.Sammyras, It was a pleasure to have you staying at Kingsgate Hotel Doha, we are very happy to know that you had a comfortable stay with us. We thank you for taking the time to leave your genuine comment and rating. We all look forward to welcoming you back very soon, until then Stay Safe. Best regards, Mahmoud Magdy, Duty Manager.

10/10 Excellent

Enrique

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super friendly staff. just hope they finish the construction around the area soon
Stayed 5 nights in Jun 2022
Response from Mahmoud Magdy on Jun 23, 2022
Dear Mr.Enrique, It was a pleasure to have you staying at Kingsgate Hotel Doha, we are very happy to know that you had a comfortable stay with us. We thank you for taking the time to leave your genuine comment and rating. We all look forward to welcoming you back very soon, until then Stay Safe. Best regards, Mahmoud Magdy, Duty Manager.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service!
Customer service was great!!
Stayed 1 night in Apr 2022