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Reviews of The Royal Riviera Hotel

4 out of 5
The Royal Riviera Hotel
Al Safilia Street, Old Salata Corniche, Doha

Reviews

7.2

Good

Rating 10 - Excellent. 47 out of 201 reviews" "
Rating 8 - Good. 73 out of 201 reviews" "
Rating 6 - Okay. 44 out of 201 reviews" "
Rating 4 - Poor. 26 out of 201 reviews" "
Rating 2 - Terrible. 11 out of 201 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

8.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Daniel

Disliked: Staff & service, property conditions & facilities
Mediocre at best
More of a 3 star, dont let pics fool you. Also front desk staff need better customer service training. Dont take taxi from here, uber works great and is half the overinflated hotel rate.
Stayed 1 night in Oct 2023

8/10 Good

James

Liked: Staff & service
Stayed 1 night in Mar 2023

8/10 Good

Azfar

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Ghulam Abbas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good hotel. Friendly staff, clean rooms and close to corniche and souq waqif.
Stayed 2 nights in Mar 2023

8/10 Good

Alberto, LAREDO

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel has a very good room, and very close is an Irish pub (at the top of the Westing house hotel), also one block as a bus stop to take you to the metro station to avoid incredible powerful sun in Qatar
Stayed 2 nights in Sep 2022

6/10 Okay

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is good and the staff was very helpful with the problems of the Ehteraz app. The only bad part, and this will be fixed in a few years, is the area is a huge construction zone. It's nearly impossible to walk to the metro station or souk or waterfront because the roads are blocked off, torn up, barricades, fences and construction equipment everywhere. In fact the whole city seems to be under construction. It will be good once it's finished but right now I would not stay in this area.
Stayed 8 nights in Apr 2022

10/10 Excellent

Ranoj

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

8/10 Good

Pawan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Serge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Everything was perfect. The front desk staff was so friendly, helpful, and welcoming. I was really impressed with the service! The location was great! It was easy walking distance to the Souk and the Islamic Art Museum. Very comfortable room. Complimentary tea in the lobby is delicious. Actually really loved the toiletries in the room! I would absolutely stay here again.
Stayed 1 night in Aug 2019
Response from Annabelle Gutermuth on Aug 26, 2019
Dear Miranda. Thank you for choosing The Royal Riviera Hotel and for taking the time to share your amazing feedback. We are so glad, you had a perfect stay at our hotel and our team provided you with great service. It was an absolute pleasure to have you as our guest and we look forward to welcoming you back soon. Best Regards Annabelle Gutermuth Operation Manager

6/10 Okay

Verified traveler

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
I had reservations and had to wait for over an hour so they upgraded me to a suite which had a descent bedroom, but a horrible living room with dark and old depressing furniture and not even any decor of any kind just dark and plain. I was not happy and
Stayed 1 night in Aug 2019
Response from Annabelle Gutermuth on Aug 25, 2019
Dear Valued Guest. Thank you for choosing The Royal Riviera Hotel and for taking time to share your feedback with us. We sincerely apologize for any inconvenience you experienced with regards to room. We have taken the concerns you raised very seriously and have take action to fix the room decor. We hope you will give us a new chance to welcome you back and offer you a more memorable experience. Once more Thank you for you your feedback. Best Regards Annabelle Gutermuth. Operation Manager

6/10 Okay

Jackie, Boston

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Apr 2019

4/10 Poor

Kwee Loong

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smart hotel, excellent location
Helpful, friendly staff with an excellent free airport service.. Good size, smart room with a view to the sea in the distance. Breakfast reasonable including a cooked omelette, evening buffet OK at a reasonable price. You can't really get away from the TVs as they have 7 of them in the dining room but they will turn the sound down if requested. Nice pool area on the top floor. One unusual feature is that a small mosque is just below the hotel on the sea facing side so you can listen to the Imam calling the faithful to prayer at 5am, lunchtime, afternoon and evening which I enjoyed. Excellent location situated a few minutes walk from the sea front promenade, the souk (good selection of restaurants), the Museum of Islamic Art (sensational) and the Qatar National Museum (opens late March 2019).
Stayed 5 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is decent. Rooms are clean, modern and functional. WiFi is free but oscillates between fast and slow internet speeds.
Stayed 3 nights in Dec 2018
Response from Annabelle Gutermuth on Feb 21, 2019
Dear Valued Guest. Thank you for choosing The Royal Riviera Hotel and for taking the time to share your valuable feedback with us. We are very happy to see you had a great stay in our hotel. We sincerely apologize for the WIFI and want to assure you we are working to increase the speed .We look forward to welcoming you back to our Hotel. Best Regards Annabelle Gutermuth. Operation Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a nice hotel close to the Corniche and the Museum of Islamic Art. Breakfast buffet was not that good though.
Stayed 5 nights in Nov 2018

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AAA+++ No comments Great place to be Great staff to deal with Near to the town Great facilities Thanks for all staff
Stayed 6 nights in Nov 2018

4/10 Poor

Zineb

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wifi is not food
Stayed 10 nights in Nov 2018

8/10 Good

Bonner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Annabelle Gutermuth on Sep 17, 2018
Dear Mr. Bonner. Thank you for choosing The Royal Riviera Hotel and for taking the time to rate your visit. We hope you will give us the opportunity to welcome you back to our hotel in the near Future. Best regards Annabelle Gutermuth. Operation Manager.

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Adequate, but not 4 star quality
Hotel is fine, but not up to par with the quality you'd expect with 4 stars. Shower had some mold, towels were thin and small, bedding had a small cigarette burn, etc.. Nothing that ruined the stay, but there are lots of other options in the area if the small details matter to you. That being said, wifi worked well and if your flight aligns with the hotel shuttle schedule a free airport transfer is always appreciated.
Stayed 4 nights in Aug 2018
Response from Annabelle Gutermuth on Sep 14, 2018
Dear Valued Guest. Thank you for choosing The Royal Riviera Hotel and for taking the time to share your feedback with us. We appreciate you taking the time to talk about your experience and giving us this great chance to improve our hotel. We apologize for not meeting all your expectations on this occasion and want to assure you we take the points you have raised very seriously. Our aim is to provide the very best serve and comfort to all our guests and we are sincerely sorry you did receive this. We are glad you enjoyed our complimentary Wi-Fi and Airport Shuttle service. We hope you give us a new chance to welcome you back to the Royal Riviera Hotel in the near future and offer you a more comfortable stay. Best regards Annabelle Gutermuth. Operation Manager.

6/10 Okay

Lindsay

Liked: Staff & service
Good Hotel for Long Layover.
We stayed here on a 12 hour layover - it's a 10 minute walk to the Museum of Islamic Arts and only 20 minutes from the airport (they have a free shuttle every 2 hours). It's in an area with a bunch of other hotels and not much else, but a cheap/quick Uber ride can take you anywhere in the city. It was a good and affordable place to stay for such a short amount of time.
Stayed 1 night in Aug 2018
Response from Annabelle Guthermuth .Operation Manager on Sep 3, 2018
Dear Ms. Lindsay . Thank you for choosing The Royal Riviera Hotel and for making the time to share your wonderful feedback with us. We are glad you had a great stay during your layover and a chance to explore the wonderful sites in Qatar. We hope for a chance to welcome you back in the near future. Once more thank you for your feedback. Best Regards Annabelle Gutermuth. Operation Manager

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was amazing Staff were very helpful and friendly Hotel could do with an upgrade Meals were superbly prepared and well presented Area around the hotel is undergoing construction
Stayed 3 nights in Jul 2018
Response from Annabelle Gutermuth on Aug 1, 2018
Dear Mr. Mohammed, Thank you for choosing The Royal Riviera Hotel and for taking the time to share your feedback and suggestion with us. We are glad our dedicated team took great care of you and you had an overall wonderful stay at our hotel. We sincerely apologize for any inconvenience, the construction may have caused. We hope to get the pleasure to welcome you back to the Royal Riviera Hotel. Best Regards Annabelle Gutermuth Operation Manager.

6/10 Okay

Razlan, doha qatar

not closed to anyhthing, congestion area....break fast and pool is very not happy at all. Gym has no proper equipments
Stayed 4 nights in Jul 2018
Response from Annabelle Guthermuth .Operation Manager on Jul 27, 2018
Dear Mr. Razlan. Thank you for choosing The Royal Riviera Hotel and for taking the time to share your feedback and suggestion with us. We sincerely apologize for any inconvenience that you may have faced during your stay at our hotel. We have taken the concerns you have raised very seriously, and have communicated them with our management team to rectify. We appreciate you bring this to our attention. We only hope you will give us a new chance to welcome you back to our hotel and offer you a more memorable experience. Once again thank you for your feedback. Best regards. Annabelle Gutermuth .Operation Manager

10/10 Excellent

Andrew, Kisumu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Annabelle Guthermuth .Operation Manager on Jul 25, 2018
Dear Mr. Andrew. Thank you for choosing The Royal Riviera Hotel and for taking the time to share your experience with us. We appreciate you giving us a high rating and we look forward to welcoming you back to our hotel in the near future. Best regards. Annabelle Gutermuth. Operation Manager.

10/10 Excellent

Rhyll, Auckland NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very handy to Corniche and Souk Waqif
It was exactly what we wanted for a stopover after the long flight from New Zealand.
Stayed 2 nights in May 2018
Response from Annabelle Guthermuth .Operation Manager on Jul 27, 2018
Dear Valued guest. Thank you for choosing The Royal Riviera Hotel on your stopover in Doha, Qatar and for taking the time to share your experience with us. We are glad you appreciated our amazing location and had great visit in Qatar. We hope you will give us the opportunity to welcome you back in the near future. Best regards. Annabelle Guthermuth . Operation Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel and good services from staff I recommend everyone to visit
Stayed 1 night in Mar 2018
Response from Annabelle Gutermuth on May 17, 2018
Dear Value Guest. Thank you for choosing The Royal Riviera Hotel, and for making the time to share your wonderful feedback with us. It’s very wonderful, hearing our Team provided excellent service to you, and made your visit an exceptional one. We appreciate your high recommendation and we look forward to welcoming you back to our property. Best Regards. Annabelle Gutermuth. Operation Manager.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2017

10/10 Excellent

JYOTIRMOY, NEW DELHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with very friendly staff.
Had an excellent stay. 100% worth the price. Spacious rooms in a good location.
Stayed 1 night in Dec 2017
Response from Annabelle Gutermuth on Dec 14, 2017
Dear Mr. Jyotirmoy Thank you for choosing The Royal Riviera Hotel and for taking the time to share your amazing experience at our hotel. We are happy to see you had an excellent stay with us. It was our pleasure to cater for you on your recent visit to Qatar and we hope to get another opportunity in the future. Thank you for mentioning our spacious rooms and great location as the things you enjoyed most, we are fortunate to be located in the best part of Doha, just walking distance to the Islamic museum, Souq Waqif and the beautiful Corniche. We look forward to welcoming you back to the Royal Riviera Hotel. Best Regards Annabelle Gutermuth. Operation Manager

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Reasonable priced
Reasonably priced hotel that was good for a short layover. Nice restaurant. Very helpful staff.
Stayed 1 night in Oct 2017
Dear Valued Guest, Thank you for choosing The Royal Riviera hotel and for taking the time to share your feedback with us. We appreciate you highlighting the things that contributed to making your stay a wonderful memory and giving us the chance to read your great comments. Our main aim is to provide the very best service to our guests, from our price value to exceptional service, and we are happy to see you received this. We look forward to welcoming you back in the near Future. Best regards Annabelle Gutermuth. Operation Manager.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay
Very convenient
Stayed 1 night in Sep 2017
Dear Valued guest, Thank you for choosing The Royal Riviera hotel for your recent visit to Qatar, and for taking the time to rate your stay, along with your wonderful comment. We are happy to see you had a comfortable stay at our property and we look forward to welcome you back soon. Once more thank you for the great feedback. Best regards Annabelle Gutermuth Operation Manager.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would recommend the Royal Riviera Hotel, Doha.
We enjoyed our one night stay at the Royal Riviera Hotel. Even though we hadn't thought ahead to book their airport shuttle service, the information booth at the Airport contacted the Hotel and they sent their van (it was just past midnight) to collect us. We were impressed. Upon our arrival, we were also asked what time we liked to check out, and as our flights were at 9.30 pm that day, we were allowed to check out at 6 pm. Again, we thought that was great. All the staff spoke excellent English, were very helpful and polite. I would definitely stay there again.
Stayed 1 night in Jul 2017

8/10 Good

Mia, Shanghai

Liked: Staff & service
good hotel for short stay and 20-hour transit
I booked it at the last minute for a 21-hour layover in Doha. Donnot count on the airline's free city tour, it gets filled quickly. You need a hotel when the weather is 110 degrees. Bus 747 drops off near the Souq and the hotel is a 15-minute walk. Ask for best western plus, they are next to each other. Front desk was very friendly and gave me a room with bay view. Room is spacious with comfortable beds, but the bathroom needs some renovation. Very close to the Souq, a shopping mall, art museum, and a mosque-cultural center. I toured all afternoon and was able to rest in there for several hours. Best part is the free airport ride back to airport, not a shuttle, a nice car! Driver, a young gentleman from India, was very courteous and pleasant. They only charge 50 for a roundtrip ride. If single ride, it is free. Perfect hotel for transit through Doha.
Stayed 1 night in Jul 2017

8/10 Good

KOTALA, Qatar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 day stay in The Royal Riviera Hotel
All front office staff are experienced and perfect

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
The hotel is located in good spot and near by the traditional shpping center Souq waqif, Also it is a walking distance from the courneche- the beach. The taxi service request is very friendly. The breakfast is super.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Broken fridge rack, clogged sink, cut nails on floor, etc.

8/10 Good

Nuni, Philadelphia, USA

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel for Long Layover in Doha
1. Poor Expedia Communication between Online Booking and Hotel Front Desk - I had to wait more than an hour in the lobby waiting for the the front desk to get the hotel reservaton confirmation made online with Expedia. 2. Finally the hotel staff agreed to expedite check in as we were tired after the long overnight flight. 3. Bed was extremely comfortable; glad to have nice Nescafe in the room !! 4. Shower drain was a little slow; but nice hot water reversed our tiredness quickly. 5. Few minute walk to Islamic Art Museum and Souk Waqif.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay. Staff helpful. Price is good and rooms are clean.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stuff was super friendly, hotel is walk distance to the museum and other activities, the only thing and it doesn't have nothing to do with the hotel, is that the city closed roads and there's no way you could get a taxi.

6/10 Okay

Ahmed Mohamed Abdelazim, US

Liked: Staff & service
Disliked: Cleanliness
Nice hotel
The hotel is nice except the smell of the bathroom which needs to be reviewed.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs a refit.....
Dated and needs a refit..... Rooms are smoky despite non smoking request. ..

8/10 Good

jose, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

Joseph, San Diego-USA

Disliked: Cleanliness, property conditions & facilities
Misleading Web Info--The Hotel is 2-3 Stars not 4.
Hi this hotel is 2-3 stars, but advertised as 4 stars. Place was dirty with damaged furnitures and toilet. Towels were not washed properly. Room was not vacumed properly. Could see nasty long hairs on the carpet and surroundings. The Jacuzzi was broken and was told to check tomorrow. I was happy to see a four Star hotel in Doha for $75 a night. The location was close to airport and shops. Staff was friendly. Anyway, If you are looking for 4 star hotel. This is not the Hotel. Choose another hotel. Thanks, Joseph

10/10 Excellent

Hasan, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good and i like the recepsion stuff
Very very good hotel i really injoy in it ana i think they have good price

10/10 Excellent

Hassan, Doha, Qatar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
service above all
i am very happy

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Hassan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great value for money
excellent

8/10 Good

Sultan

Liked: Cleanliness, staff & service, room comfort
Was good

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The mosque is very loud and the guest are not advised about it

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Smelly
I requested non smoking room but the room found smelly ..