Ratings based on 76 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
by A verified traveler
Booked room was not availablePosted Sep 13, 2014
Pros: I didn't stay in the hotel, because my room was not available.
The room that I booked and paid for through expedia was not available when I arrived at the hotel, due to "renovations". I was sent by taxi to another hotel outside the city center. According to the price, this hotel was of a lower quality and the remote location induced extra travel time. The first night at the new hotel there were two problems. First of all, the wifi service didn't work. Second, there were about ten rooms booked at my floor for a large group of young people who seemed to enjoy a party in the hall in front of my room. As the security guard couldn't stop them making noise, I requested another room. Finally, around 2am I was able to sleep.
for Everyoneby A verified traveler
Posted Aug 25, 2014
This hotel has a great location, the mall is just steps away with a decent food court, it is also close to the main square, which has even better food choices.
for Familiesby ania from guildford
very nicePosted Jul 8, 2014 on Hotels.com
The hotel is very nice... great service, very helpful staff, breakfast served was very tasty. Very close to town centre. Rooms very comfy and clean with mini fridge, kettel etc. The hotel is next to a parking and a shopping mall with nice playground on the bottom floor so we could pop in with our son at any time. Very convenient. The room was called deluxe double room but it was just a double room with a view of a roof of the building next door. Would recommend anyway. We liked it a lot.
for Couplesby Pikey from Spalding
4 star hotel with 5 star sevicePosted May 30, 2014 on Hotels.com
We have just had a fantastic stay at the Mercure in Wroclaw. From the time we checked-in to the time we checked out, the staff were all very friendly and helpful, even when we asked for a relatively obscure item for Poland like decaff coffee.We stayed for 2 nights and didn't arrive on the first night till about midnight. We were greeted with a smile and were made to feel very welcome. The room was very clean, with tea and coffee making facilities, a mini bar, a safe (which was easy to work out because the instructions were also in English), TV with lots of channels and again some of these were English speaking, and more!! Breakfast is a buffet with a huge choice to cover most peoples taste, from a traditional Polish breakfast to a fried English breakfast, Cereals, Fruit and Juices. We had to check-out at 5am due to an early flight home, and the hotel staff arranged a taxi for the transfer, and we also received free a "Lunchbox" because it was too early for breakfast. The Mercure stands out as one of the best hotels we@ve ever stayed in and are sure to be back there in the future.
for Everyoneby jimmy & cathy from uk
Close to main squarePosted May 28, 2014
Had a wonderful stay in this hotel arrived Friday quickly signed in and straight to room lovely very comfortable stylish & modern brilliant walk in shower in room 603 would recommend as all bathrooms didn't have walk in showers ideal for anyone with difficulties getting in bath. Room very clean mini bar tea making facilities etc everything a good hotel provides beds comfy even pillows comfy could not find fault with any thing will be back and stay in this hotel again
for Business Travelersby Claudia from Boston
Helpful staffPosted Apr 25, 2014 on Hotels.com
The hotel staff was exceedingly helpful with restaurant suggestions and sightseeing.
Recommendedby A verified traveler
Posted Apr 3, 2014 on Hotels.com
for Everyoneby Agata from London
Perfect for city centrePosted Mar 19, 2014
Comfy, easy access to the centre, lovely staff, good food
for Getaway With Friendsby Matt from Boston, MA
Nice, clean hotel. Good locationPosted Jan 7, 2014 on Hotels.com
This hotel is located next door to the mall. It shares a parking lot ($20 per day). It is an easy 10 minute walk to the center of town. Employees were very friendly and helpful. Breakfast was good. Sausage, eggs, fresh fruit, pastries, bread, and good coffee. Our rooms were immaculate. They looked and smelled like new carpets were just installed. Clean bathrooms. I would stay here again.
for Familiesby glynofon from uk
Posted Jan 1, 2014 on Hotels.com