Front of property

Reviews of ibis Styles Wroclaw Centrum

3.5 out of 5
ibis Styles Wroclaw Centrum
Pl Konstytucji 3 Maja 3, Wroclaw, Lower Silesian

Reviews

9.2

Wonderful

Rating 10 - Excellent. 386 out of 631 reviews" "
Rating 8 - Good. 218 out of 631 reviews" "
Rating 6 - Okay. 21 out of 631 reviews" "
Rating 4 - Poor. 5 out of 631 reviews" "
Rating 2 - Terrible. 1 out of 631 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alexander

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay. Nice staff, clean room, parking right at the hotel and a great breakfast.
Stayed 2 nights in Mar 2024

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Kamila Cieślik, Acting Front Office Manager on Dec 23, 2023
Dear Guest,Thank you for taking the time to share your feedback. We work hard to deliver an exceptional guest experience, therefore your feedback is very important to us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 Good

Jeanne, Salem

Traveled with partner
Bed was not very comfortable. Sagged in the middle. Outstanding breakfast! Surprising amount of choices and quality!
Stayed 1 night in Oct 2023
Response from Katarzyna Płaskowicka, Front Office Manager on Oct 8, 2023
Dear Jeanne,Thank you for choosing us. We hope to welcome you back to our hotel soon.

10/10 Excellent

iwona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Will stay again!
Stayed for a few nights as I needed to be close to the train station. Hotel is right across the street from it. It takes less then 10 min to walk to the centre of wroclaw. The staff are great and helpful. Room is clean with comfy beds and the free breakfast is really over the top. Great price and great place. Will return.
Stayed 1 night in Aug 2023
Response from Katarzyna Płaskowicka, Front Office Manager on Oct 8, 2023
Dear Iwona,We very much appreciate your comments regarding your stay at the ibis Styles Wroclaw Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Katarzyna PłaskowickaFront Office and Reservation Manager

10/10 Excellent

menachem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful hotel in the city center
Excellent location in the city center, nice hotel, Very good breakfast.
Stayed 3 nights in Aug 2023
Response from Katarzyna Płaskowicka, Front Office Manager on Sep 5, 2023
Dear Menachem,Thank you for taking the time to tell us about your experience at the ibis Styles Wroclaw Centrum. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Wojciech

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Katarzyna Płaskowicka, Kierownik Recepcji on Aug 23, 2023
Szanowny Panie Wojciechu, Serdecznie dziękujemy za pozostawienie pozytywnej oceny. Zapraszamy do naszego hotelu przy okazji kolejnej wizyty we Wrocławiu.Z poważaniem,

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in good condition. Close to main train station and good shopping. The staff were courteous and professional, and the buffet breakfast was good.
Stayed 2 nights in Aug 2023
Response from Katarzyna Płaskowicka, Front Office Manager on Aug 23, 2023
Dear Frank,Thank you for taking the time to share your feedback. We appreciate your kind words and we hope to welcome you back to our hotel soon.Sincerely,

8/10 Good

Izak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2023
Response from Katarzyna Płaskowicka, Front Office Manager on Aug 8, 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel soon.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Front desk very helpful. Great breakfast, good selection, plus gluten free options. Ask for a room with the view of the rail station. Ideal location, close to town and busses/train.
Stayed 2 nights in Jul 2023
Response from Katarzyna Płaskowicka, Front Office Manager on Aug 8, 2023
Dear Guest,Thank you for taking the time to tell us about your experience at the ibis Styles Wroclaw Centrum. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Norbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Katarzyna Płaskowicka, Front Office Manager on Jul 26, 2023
Dear Norbert,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel soon.

10/10 Excellent

Tadeusz

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean, new, private. Good food. Will book again.
Stayed 3 nights in Jun 2023
Response from Katarzyna Płaskowicka, Front Office Manager on Jul 4, 2023
Dear Tadeusz, It’s wonderful to receive such a positive feedback. We are extremely glad that your stay was enjoyable. Your kind words will serve as an encouragement for all of us to always maintain a high standard. Thank you again for your comments and we hope to see you back at Ibis Styles Wroclaw Centrum in the future.

10/10 Excellent

Iwonna

Stayed 4 nights in Jun 2023
Response from Katarzyna Płaskowicka, Kierownik Recepcji on Jun 28, 2023
Szanowna Pani Iwono,Doceniamy czas, który poświęciła Pani na wyrażenie swojej opinii. Cieszymy się, że Pani pobyt był udany. Zapraszamy do naszego hotelu podczas kolejnej wizyty we Wrocławiu. Z poważaniem,

10/10 Excellent

Sergiy, MIAMI

Stayed 1 night in Apr 2023
Response from Wioleta Koziej on Apr 30, 2023
Dear Sergiy, It is always a pleasure to receive positive feedback. Thank you!Sincerely,Deputy Front Office and Reservation Manager

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Wioleta Koziej Front Office and Reservation Deputy on Mar 27, 2023
Szanowny Panie Robercie, Dziękujemy za wybór naszego hotelu oraz za pozostawienie poztywnej opinii.Z poważaniem,

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean hotel conveniently located across from the train station.
Stayed 2 nights in Feb 2023
Response from Paulina on Feb 14, 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel soon.Sincerely,Paulina ZającFront Office and Reservation Manager

10/10 Excellent

Jose

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed for a night but the room was very nice and had a very good breakfast, staff was friendly and surrounding area is safe
Stayed 1 night in Jan 2023
Response from Paulina on Feb 14, 2023
Dear Guest,Thank you for taking the time to share your feedback. We work hard to deliver an exceptional guest experience, therefore your feedback is very important to us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Paulina ZającFront Office and Reservation Manager

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
I had an amazing stay as the Hotel was very nice and welcoming, clean and with the nicest view ever. My room view was gorgeous, the breakfast was delicious, the service was great and the location was brilliant. Really recommended.
Stayed 3 nights in Dec 2022
Response from Paulina on Dec 16, 2022
Dear Guest,We very much appreciate your comments regarding your stay at the ibis Styles Wroclaw Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Paulina ZającFront Office and Reservation Manager

8/10 Good

Jan

Stayed 1 night in Nov 2022

10/10 Excellent

Mark

Stayed 1 night in Nov 2022

10/10 Excellent

Jiri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I recommend it ONLY for business trips
A typical BUSINESS hotel, but still inadequate price. If you need to spend the night for one night, because you are on a business trip and you do not take into account the costs, then ok. If you want to rest - ABSOLUTELY NOT RECOMMENDED. Hotel close to the train station and probably that's why the price is so high. No Room Service. Breakfasts are very poor, relatively tasty. The staff was very official, basic, dressed in tracksuits and sports clothes, some were rude (Mr. Iwo was the exception and he was the nicest of all the staff). Unable to regulate the temperature in the room, and the hotel staff refused to turn on the heating (it was cold in the room and the large windows were very windy). Room equipment very minimalist. I wish I had chosen this hotel because for the same price I could have chosen another one with better service and equipment. Overall, the hotel and the room were clean. Very comfortable mattresses which surprised me a lot.
Stayed 2 nights in Oct 2022
Response from Paulina on Nov 2, 2022
Dear Guest,Thank you for taking the time to tell us about your experience at the ibis Styles Wroclaw Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. In recent days we have been struggling with a water heating failure which we were not aware of.and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Paulina ZającFront Office and Reservation Manager

8/10 Good

Joaquin

Stayed 2 nights in Oct 2022
Response from Wioleta Koziej on Oct 30, 2022
Dear Joaquin, It is always a pleasure to receive positive feedback. Thank you!Sincerely,Wioleta KoziejFront Office and Reservation Deputy Manager

10/10 Excellent

Margaret, LOS ANGELES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it!
Stayed 4 nights in Oct 2022
Response from Wioleta Koziej on Oct 26, 2022
Dear Margaret, We appreciate your comments regarding your stay at the ibis Styles Wroclaw Centrum. It is always a pleasure to receive positive feedback. Sincerely,Wioleta KoziejFront Office and Reservation Deputy Manager

10/10 Excellent

Jolanta

Liked: Cleanliness, staff & service
Good location and service.
Stayed 1 night in Oct 2022
Response from Wioleta Koziej on Oct 26, 2022
Szanowna Pani Jolanto, Dziękujemy za wybór naszego hotelu oraz za pozostawienie poztywnej opinii.Z poważaniem, Wioleta KoziejFront Office and Reservation Deputy Manager

10/10 Excellent

Karolina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel. Will be staying there again 👍
Stayed 1 night in Aug 2022
Response from Paulina Z. on Sep 18, 2022
Dear Guest,Thank you for taking the time to share your feedback. We work hard to deliver an exceptional guest experience, therefore your feedback is very important to us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Paulina ZającFront Office and Reservation Manager

6/10 Okay

charles e schlossler

Traveled with family
Disliked: Amenities, property conditions & facilities
This property needs improvements. A renovation wouldnt hurt
Stayed 2 nights in Aug 2022
Response from Paulina Z. on Sep 18, 2022
Dear Guest,Thank you for taking the time to tell us about your experience at the ibis Styles Wroclaw Centrum. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Paulina ZającFront Office and Reservation Manager

10/10 Excellent

Hanumantha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location, friendly staff & great breakfast
We had comfortable stay at Ibis Styles hotel in Wrocław for 1 day. The location is great as it’s 5 min walk from the train station. The breakfast was great with lots of variety. The coffee machine in the lobby is great to get complementary coffee/tea. Staff at the front desk and the Cafteria are very courteous and friendly.
Stayed 1 night in Jun 2022

10/10 Excellent

Sebastian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

sten

Stayed 1 night in Mar 2022

10/10 Excellent

Jolanta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bardzo dobry Hotel : -czysty - kawa , herbata dostepna dla gosci 24/7 - wspaniale sniadanie - dobrze wyposazone pokoje - value za pieniadze - wspaniala lokaizacja
Stayed 2 nights in Oct 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, clean, but basic hotel. No minibar. Good restaurant for quick food or beers downstairs. Breakfast was good.
Stayed 1 night in Dec 2021

8/10 Good

Izabela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel at unbeaten price
Perfect location for a short break. Wroclaw Central Train Station is in front of this hotel building, just across the main road. Approximately 2-3 minutes walk to Wroclaw central train station or 5-6 minutes to the bus station. Just 100 metre from the bus stop to Wroclaw Copernicus Airport. Supermarkets, takeaways and local amenities are within reach, as the supermarket is around the corner of the hotel. The room was cosy, spacious and colourful, with a nice armchair to relax or a glossy desk for you to work with your laptop. The bed is comfy, and there is a combi bed light with a small light to adjust for reading books or writing notes. The bathroom was clean and spacious. Breakfast was fabulous, especially the wooden board with raw honey for you to scoop and enjoy a spoonful of honey and chew honeycomb slowly along with a healthy morning dessert. Or else, with leftover honey on the bowl, you can sizzle honey into tea. The breakfast buffet offers a wide range of Polish food and a range of tea flavours. I definitely love to come back to this hotel again next year
Stayed 1 night in Nov 2021
Response from Paulina Z. on Dec 6, 2021
Dear Guest, We very much appreciate your comments regarding your stay at the ibis Styles Wroclaw Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulina Zając Front Office and Reservation Manager

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Izabela

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

6/10 Okay

Nafid

Disliked: Cleanliness, property conditions & facilities
The carpets in the room were dirty. The AC and towel warmer did not work. The water pressure in the shower was very poor.
Stayed 3 nights in Oct 2021

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and modern
Nice clean and modern hotel. Good selection at breakfast. Hotel is in a good location.
Stayed 2 nights in Sep 2021

10/10 Excellent

Rich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big, comfortable,modern rooms
Good location you can see Wroclaw Glowny from the rooms, big modern rooms , comfortable and old town is easily walkable
Stayed 2 nights in Sep 2021

8/10 Good

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
Very clean , and good hotel very close to the train station and around 12 minutes walking from the Market square, also breakfast free
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel. The airconditioning was very quiet and efficient. Very close to the train station and right accross the street from the bus to the airport.
Stayed 1 night in Jul 2021

10/10 Excellent

Maksym

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice new central place
Stayed 1 night in Jun 2021

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hip & comfortable place
A great place near the main train station, still feels fresh though it seems the place hasn't changed a bit since my last visit 4 years ago.
Stayed 2 nights in Jun 2021

8/10 Good

Attila

Stayed 8 nights in Aug 2020

10/10 Excellent

Verified traveler

Stayed 2 nights in Aug 2020

8/10 Good

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

10/10 Excellent

Katarzyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Artem, Moscow

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location - near railway station. Shops and restaurants nearby.
Stayed 1 night in Feb 2020
Response from P. Zając on Mar 4, 2020
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel soon. Sincerely, Paulina Zając Front Office and Reservation Manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Deal
Friendly staff, convenient location to bus/train stations, great mall nearby, on-site parking, only about 15-20 minute walk to old town and extremely clean, comfortable rooms. I recommend it and would definitely stay there again.
Stayed 2 nights in Feb 2020
Response from P. Zajac on Feb 20, 2020
Dear Guest, We very much appreciate your comments regarding your stay at the ibis Styles Wroclaw Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulina Zając Front Office and Reservation Manager