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Get an overview of this hotelFamily-friendly hotel with full-service spa and restaurant

Location

This family-friendly Donetsk hotel is located on a river, within 1 mi (2 km) of Transfiguration of Christ Cathedral, Forged Figures Park, and Donetsk State Academic Opera and Ballet Theatre. John Hughes Statue and Donbas Arena are also within 2 mi (3 km).

Hotel Features

This hotel features a full-service spa, a restaurant, and an indoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.

Room Amenities

All 165 rooms offer free WiFi, washers/dryers, and flat-screen TVs with satellite channels. 24-hour room service, wired Internet, and free local calls are among the other amenities available to guests.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Ramada Donetsk features an indoor pool and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary high-speed wired and wireless Internet access.

A 24-hour business center is on site at this 4-star property. 3 meeting rooms are available. This family-friendly hotel also offers a fitness center, spa services, and a terrace. For a surcharge, the property provides a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Ramada Donetsk has designated areas for smoking.

  • Restaurant 
  • Number of floors - 11 
  • ATM/banking 
  • Business center 
  • Conference space 
  • Elevator/lift 
  • Fitness facilities 
  • Breakfast service 
  • Meeting rooms 2 
  • Smoke-free property 

Room Amenities

  • In-room safe 
  • Air conditioning 
  • Free local calls 
  • Minibar 
  • Coffee/tea maker 
  • Rollaway/extra beds available 
  • Cribs/infant beds available 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.

Atlas Restaurant - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Pierrot Lobby-bar - This lobby lounge serves light fare only.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Atlas Spa. Services include massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

Hotel Policies

Check-in

Check-in time starts at 13:00:00

Check-out

Check-out time is 12:00:00

Payment types

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between UAH 80 and UAH 150 per person (approximately)
  • Airport shuttle fee: UAH 180 per vehicle (one way)
  • Self parking fee: UAH 20 per day
  • Rollaway bed fee: UAH 100 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

If you require a visa to enter the country, your hotel may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the hotel via the contact details included on your booking confirmation. The hotel may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the hotel and yourself. This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. No pets and no service animals are allowed at this property.


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4.3 out of 5
100% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
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Great atmosphere at a good price

4 out of 5
by from Baltimore MD
Posted Apr 16, 2014
Pros: Lounge, lobby, atmosphere and room comfort
Cons: Maid cleaning service
Location: Near river, great for walking
Hotel lobby very open with a lot of seating, great lounge feel bar/restaurant in lower level with excellent food (though a little pricey) and even a closed off smoking section. DJ music most nights and gets pleasantly crowded, but not overly so. Rooms very comfortable especially bed, but our room had no refrigerator. Front desk and restaurant staff pleasant and helpful and most speak some English, at least enough that we didn't have to struggle. Only real complaint would be with room cleaning. We were often out of the room in the first half of the day, like 9 to 1, and our room usually wasn't cleaned by the time we arrived back... And usually not attended to until around 2:30 or 3:00. One day we got back at 5:00 and no one had been in. When room was eventually "cleaned" it was really just replacing towels, water, toilet paper but nothing else. Often the bed wasn't even touched because I would kind of make it myself when we got up. All of this wasn't that big of a deal for us, but I did notice and found it strange.
Comment from Hotel Management
Nov 1, 2014 by Eugenia
Dear Guest, Thank you for taking the time to complete your survey regarding your recent stay. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. Be sure that we are very thoroughly working with our guests’ reviews. Again, thank you for completing your survey.
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Good business hotel in Donetsk

5 out of 5
by
Posted Feb 23, 2014
Pros: The Service
Cons: Not particularly suitable for the disabled traveller, to get to the centre of Donetsk it is an up hill walk, poor for wheelchair users.
I would recommend this hotel on facilities alone; both the room and staff were excellent. In fact the staff even advised me which buses to take rather than the taxi, this is good service. The reception staff really were the hotel's number one asset, always extremely professional and friendly.
Comment from Hotel Management
Feb 25, 2014
Dear Guest, Thank you for your kind review about your recent stay at Ramada Donetsk hotel! Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. Be sure that we are very thoroughly working with our guests’ reviews. Again, thank you for completing your survey. Best regards
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Great value!

4 out of 5
by from Irvine, CA
Posted Feb 17, 2014
Pros: Facilities and staff.
Cons: Air condition the hallways in the summer, not just the guest rooms.
Location: Near a large body of water....very nice landscaping and nice to walk. Also, close to the better restaraunts and shopping in Donetsk.
This hotel used to be owned and operated by someone else (formerly Atlas, I believe). As such, it has much better facilities (such as the amazing indoor pool and the complete and new fitness gym) than the typical Ramada. Although my room had a view of not so great Donetsk area (back of hotel), it served its purpose and matched other Ramada hotel experiences. The room A/C was not working when I got into the room, but within a few hours, the maintenance people corrected the controls and the room was comfortable from that point forward. I did note however, that the hallways from elevator to your room ARE NOT air conditioned. Guess the owner saves $ in the summer and doesnt feel the need to A/C it (I disagree as a guest, as it was uncomfortable in the halls). I never ate at the restaraunt, so I cant comment. I did use the gym, which was outstanding. Great equipment. Also, the location of the hotel is near the lake/river? (not sure what it is), and shopping and other restaraunts. Hotel staff was friendly, helpful, and spoke pretty good english. I would stay again without hesitation (just maybe get a room with a better view).
Comment from Hotel Management
Aug 23, 2014 by Eugenia
Dear Marc, Thank you very much for your great review. It is so important for us to get so detailed and interesting reviews from our guests, because such reviews help us to make our hotel and service better. Again, thank you for your review. Hope to see you at Ramada Donetsk hotel soon. Best regards
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4 out of 5
by
Posted Nov 8, 2013
Comment from Hotel Management
May 17, 2014 by Eugenia
Dear Guest, Thank you for taking the time to complete your survey regarding your recent stay on Hotels.com. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future. Again, thank you for completing your survey.
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Nice and Quaint Location

4 out of 5
by from Amityville, NY
Posted Sep 4, 2013
Pros: I liked the location of the hotel and its general appearance. The third floor restaurant/outdoor seating area is a nice place to spend an evening.
Cons: A few more staff with familiarity with languages other than Russian and Ukrainian would be helpful. Better signs for pool access.
Location: See the stadium and its surrounding parks, stroll down by the riverside, and do shopping at some of the open air vendors (not just at big malls.)
This hotel is ideal for western travelers who want a bit of familiarity with their surroundings. My room was a standard double twin, and it was sufficient for a six day vacation. The room was well maintained and clean, as was e bathroom. The complementary bottled water in the room was also a nice touch. There is limited storage space in this class of room, so make certain the pack wisely if you are staying for a prolonged time. Remember, English is not the first language spoken on the property, so having a good translation program on a smart phone or iPad made everything easier. The hotel has an excellent wifi system that was fully operational during my stay.
Comment from Hotel Management
May 17, 2014 by Eugenia
Dear Chris, Many thanks for your wonderful review shared within Expedia community! For my team and me personally it is very exciting and useful to get such detailed reviews from our guests. I am very happy that your experience at our hotel was a good one and hope you will repeat it in the near future.
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Very pleasant, staff was excellent

5 out of 5
by
Posted Jul 26, 2013
Pros: EVERYTHING
Cons: A/C in the hallways
Location: it is a very good location close to everything!
Hotel was very nice but no A/C in the hallway, that is the only thing i found to be wrong with this hotel.
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Donetsk Great

4 out of 5
by from Vancouver BC
Posted May 6, 2013
Pros: Excellent food and dining.
Cons: Basic smaller size room.
Location: Good central location.
Nice, and well kept modern hotel with very good restaurants. Good basic breakfast. Excellent dining, but expensive. Expensive drinks in room fridge. Small standard room. Nice service. Good central, near stadium location. Good pub and restaurant near by.
Comment from Hotel Management
May 17, 2014 by Eugenia
Dear James, Thank you for taking the time to complete your survey regarding your recent stay on Hotels.com. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future. Again, thank you for completing your survey.
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Ramada, Donetsk

4 out of 5
by from Brampton, ON
Posted Sep 10, 2012
Location: Conveniently located in the heart of the city
We stayed 3 nights and everything was good. I wished the staff who interact with guests spoke English. Rest is good.
Comment from Hotel Management
May 17, 2014 by Eugenia
Dear Anura, Thank you for taking the time to complete your survey regarding your recent stay on Hotels.com. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future. Again, thank you for completing your survey.
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Good option for a comfortable stay in Donetsk

4 out of 5
by
Posted Jun 29, 2012
Pros: Bathroom was very clean
Cons: A bit stuffy the rooms and unfriendly staff
Location: Good, not great or perfect but a good option. Everything is in walking distance or a short cab ride away.
Okay location. Comfortable rooms. Close to the Donbass arena. Easy access to restaurants and shops. A good option if you are planning to stay in Donetsk. The staff not too friendly though! But they could be helpful at times. They have safety deposit boxes, which is a plus as most hotels we stayed in Ukraine didn't.
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Great hotel - Excellent staff and property!

5 out of 5
by from Atlanta, GA, USA
Posted Jun 24, 2012
Pros: New; Clean; Attentive Staff; Flexible to my personal needs
Cons: Expensive (justifiable)
Location: within 5 minutes of Soccer Stadium. 20-25 minutes to the newly refurbished airport (DOK)
OMG! This hotel was MUCH better than I expected. My wife and I checked in very late. Everyone was very attentive and we moved through the checkin process quickly. Before we knew it, an attendant arrived back at our room with extra towels and robe. We could have had to share a single towel, but they noticed the potential issue and without being asked, they arrived with extras. The room was sparkling clean, well equipped and a bit of a tight fit, compared to most rooms in the USA, but for Donetsk, Ukraine, this was excellent! The WiFi worked perfectly (usually free WiFi has very poor performance). The restaurant stayed open until 2am and the bar until 5am. I assumed the hotel would have cheap construction and we would hear the bar, or road noise, but, none at all for us and our room was positioned just over the main entrance. Upon check out, I needed to print some documents, so the staff helped me figure out how I could send Emails from my phone, to their system, so they could print things for me. I can't remember a hotel going this far out of the way before! Since we became in a hurry, we were even able to pop into the bar at mid-day and have them whip up a couple of smoothies, which held us over for most of the day. All-in-all, my experience was much better than expected. The only con I can come up with is that the room was VERY expensive, because the Eurocup was going on and I booked the room at the last minute. I highly recommend this hotel!
Comment from Hotel Management
Feb 25, 2014
Dear Guest, Thank you for taking the time to complete your survey regarding your recent stay at Ramada Donetsk hotel. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. Be sure that we are very thoroughly working with our guests’ reviews. Again, thank you for completing your survey.
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