Exterior

Reviews of Pullman Dongguan Changan

4.5 out of 5
Pullman Dongguan Changan
NO.38 Jinghai Zhong Road, Shatou District, Changan Town, Dongguan, Guangdong

Reviews

8.8

Excellent

Rating 10 - Excellent. 83 out of 165 reviews" "
Rating 8 - Good. 70 out of 165 reviews" "
Rating 6 - Okay. 5 out of 165 reviews" "
Rating 4 - Poor. 4 out of 165 reviews" "
Rating 2 - Terrible. 3 out of 165 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

jeanney y

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
This is one of the very few premier hotels in the neighborhood. Besides that food and property, the service is impeccable. Jack, the manager, goes beyond normal service to take care of customers and if it wasn’t for Jack, I would have been really lost in Dongguan. Jack’s service is not limited to the premises but he makes sure you are set off the property too especially if you’re a first time visitor to China. Jack, I really thank you for all you’ve done during my stay on and off the premises. If its your first time in China and Dongguan, don’t look any further and look for Jack during your stay.
Stayed 1 night in Nov 2023
Response from Jack on Nov 21, 2023
Dear Guest :We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

2/10 Terrible

Darwin

Stayed 2 nights in Sep 2023
Response from Jack on Oct 7, 2023
Dear guest: First of all, we welcome you to choose Pullman Dongguan Changan Hotel to stay and comment! We regret that this stay did not meet your expectations! We would like to express our sincerest apologies to you. We are also very much looking forward to your visit again, I believe we can give you the next stay to bring a different experience! Wish you a happy life

10/10 Excellent

Ed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023
Response from Jack on Aug 14, 2023
尊敬的宾客您好: 非常感谢您选择入住东莞君源铂尔曼酒店,并给到我们满分好评,是您的认可让我们不断努力为您和其他客人提供优质的服务。您对酒店的喜爱,也是对我们全体同事莫大的激励。期待您的再次入住。

10/10 Excellent

Ed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and great service.
Stayed 19 nights in May 2023
Response from Jack Wang on Jul 1, 2023
Dear Guest :We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 Excellent

Leong Sin

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff service is excellent
Stayed 3 nights in Apr 2023
Response from Jack Wang on Jul 1, 2023
Dear Guest: We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 Excellent

SG, Austin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, several restaurants on the premises
Stayed 3 nights in Jan 2020
Response from Frank Yi on Apr 27, 2020
Dear SG, We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 Good

Lewis

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Decent hotel
Good business hotel, food and service not so great but if you need to be in that area of Dongguan not sure there is much choice
Stayed 2 nights in Jan 2020
Response from Frank Yi on Apr 27, 2020
Dear Lewis, We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 Excellent

Ed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019
Response from Frank Yi on Apr 27, 2020
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 Good

Steve

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stay here, don’t eat here
The room was comfortable and well laid out. WiFi speed was intermittent even at off hours Front desk service was great but the service in the Japanese restaurant and the bar were horrific. I was the only one in the restaurant with the staff no more than two meters away yet I had to signal them for every bit of service I ordered grilled cod which came to the table clearly pan fried in butter. The mushroom soup had a large deposit of black pepper at the base of the bowl making it difficult to taste anything except the pepper The bar beer pours were half foam
Stayed 1 night in Nov 2019
Response from Frank Yi on Apr 27, 2020
Dear Steve, Thank you for taking the time to tell us about your experience at the Pullman Dongguan Changan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

10/10 Excellent

Bo-Yuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel
Hotel is amazing, but nothing to do around the hotel
Stayed 6 nights in Oct 2019
Response from Jack Wang on Sep 12, 2023
尊敬的宾客您好: 非常感谢您选择入住东莞君源铂尔曼酒店,并给到我们满分好评,是您的认可让我们不断努力为您和其他客人提供优质的服务。您对酒店的喜爱,也是对我们全体同事莫大的激励,期待您的再次入住。

10/10 Excellent

teik hooi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Jack Wang on Sep 12, 2023
尊敬的宾客您好: 非常感谢您选择入住东莞君源铂尔曼酒店,并给到我们满分好评,是您的认可让我们不断努力为您和其他客人提供优质的服务。您对酒店的喜爱,也是对我们全体同事莫大的激励。期待您的再次入住。

4/10 Poor

Didier

Liked: Cleanliness, staff & service, room comfort
Je ne comprends pas pourquoi cet hôtel nous offre une connexion Internet restrictive. Il y a une lettre dans la chambre qui explique que c'est la loi et le comportement des clients. Je n'ai pas pu faire mon travail de communication pendant mon séjour. J’ai passé trois jours juste avant dans un hôtel du même quartier et il n’y avait aucune connexion restrictive pour Internet. Donc c'est la loi ou ce sont les règles de l'hôtel?
Stayed 3 nights in May 2019

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay in ChangAn Dongguan,
The hotel is clean, staff very friendly and helpful, the breakfast is superb .... very good value for the money ...
Stayed 6 nights in May 2019
Response from Vivian Qi, Assistant Front Office Manager on May 23, 2019
Dear guest,we very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. It is always a pleasure to receive positive feedback.Your feedback will serve as an encouragement to all of Fiona and our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely ,

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
convenient location, nice hotel, great service, lovely breakfast, helpful staff
Stayed 1 night in Mar 2019
Response from ,Vivian Qi, Assistant Front Office Manager on May 23, 2019
Dear guest,we very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. It is always a pleasure to receive positive feedback.Your feedback will serve as an encouragement to all of Fiona and our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel..well maintained.Will visit again if i have been to Changan,Donguan
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok for business travel
This is a good hotel for the area with very few options in Chang’An. Food quality is only ok, but service is friendly and the rooms are large, well maintained and clean.
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good business hotel
Unless you are a heavy chain smoker, please select non-smoking floor. Hotel is located nearby lots of local eating places, with convenient shops nearby also. Breakfast is decent. There is a nice Chinese restaurant located within the hotel that is good for dinning with business partner also.
Stayed 2 nights in Jun 2018
Response from Pullman Dongguan Chanagn on Aug 19, 2018
Dear guest, We very much appreciate your valuable comments regarding your stay at the Pullman Dongguan Changan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vivian Qi Assistant Front Office Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in Changan, reasonably priced
For a 5 star hotel, pretty reasonably priced, and you can't go wrong with Pullman. Location is near our business client office, so we might go back here for next visit.
Stayed 2 nights in Jan 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice Hotel in Changan
First time visiting Changan, so we go with Pullman to make sure our stay was outstanding. There were a lot of local hotel brand but we stick with Pullman. Hotel was luxurious, Room was spacious and comfy.
Stayed 1 night in Jan 2018

10/10 Excellent

Weng Lok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can’t Get Any Better With The Leadership of Kwan
Nothing but wonderful and Fantastic service by all the staff in the hotel Special mention Mr Richard Kwan went above and beyond to provide the best ever service to me and all my clients and friends Keep up the great work and definitely be back in a heartbeat Fantastic and Bravo
Stayed 4 nights in Jan 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

8/10 Good

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Conveniently located to the businesses that I was interested in .... good facilities ... personnel were very helpful and courtesy ...
Stayed 5 nights in Oct 2017

8/10 Good

Liviu, Changan Donguan China

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean hotel with great amenities.
With exception of very expensive breakfast for what was offering, the stay was great.
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is not great. Great swimming pool, gym, and related facilities. Overall condition and cleanliness of the hotel is excellent.

6/10 Okay

AMY, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad Wifi, Bad food, Great pillows!
Nice hotel, the most AMAZING memory foam pillows and long dome pillows at the bottom of the bed...which I would like to buy (but none available.) Unfortunately the Wifi was horrible. Even after they came and attached a router in the room, I still could not get a good connection and could not access any images. The food in Urban Spoon had nothing for the Western customer. I paid a lot for the buffet and could find very little I wanted to eat. Free breakfast buffet the same....
Response from General Manager on Nov 19, 2016
Dear Amy Thank you for taking the time to tell us about your experience at the Pullman Dongguan Changan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are changing new Wifi system now, and recruited new chef for western foods.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

10/10 Excellent

Alvin Chan, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Comfortable and Friendly Staff
Awesome stay. Enjoyed the facilities and great staff to assist you. Always look forward to going back to it after each busy day.
Response from General Manager on Nov 19, 2016
Dear guest We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Alvin Chan, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, Cosy with Friendly Staff
One of the best Pullman hotels I've stayed in. Rooms are excellent and the service staff are friendly and very helpful. If you are in Changan, this hotel gives you a nice getaway with a lovely pool, gym facilities, spa and massage services. Helps make working with the factories in the day much more comforting, knowing you have this hotel to go back to in the evenings.
Response from General Manager on Nov 19, 2016
We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Wing Hong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience to stay in the hotel, convenient of transportation
Response from General Manager on Aug 21, 2016
It was a pleasure to have you as our guest during your stay in Pullman Dongguan Changan Hotel. We hope that you had a safe and pleasant home. We so delighted to read that you have a good stay here I sincerely invite you to come back our Hotel again while you are available, My team and I are looking forward to welcoming you back again.

8/10 Good

Yew, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My experience with Pullman Changan, Dongguan
The wifi was slower than I have expected. It will be much better if the speed is faster. Some of the staff are not fluent in English though they are helpful. I will still stay in the same hotel if I return to Changan.
Response from Mike on Jul 16, 2016
Dear Mr.Yew, Thank you for taking the time to tell us about your experience at the Pullman Dongguan Changan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. About the problem of WIFI,we will feedback to IT department to fix that. At same time,we will update your profile and test the speed of WIFI in advance for you every. time Dear Mr.Yew,we so appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

10/10 Excellent

Olga, Houston, TX USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Pullman
The staff is very friendly and I love that they had western food which is very important to me. They speak English and are very helpful.
Response from Mike on Feb 6, 2016
Dear Olga,we very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 Good

Hing Fai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor traffic connections
Response from Mike on Jan 23, 2016
Dear Hing Fai, We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. It is always a pleasure to receive positive feedback. I will share your comments with our team.Our hotel is located in industrial park so it's a littlle far away from the downtown center,But the recent shopping mall is in just five minutes drive, downtown shopping center, commercial street, about 15 minutes drive, we may at any time if you need to provide convenient transportation service.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Teley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Mike on Feb 6, 2016
Dear Teley, thank you for staying in Pullman Dongguan Changan hotel and thank you for your evaluation and comments .We are looking forward to your visit again!

10/10 Excellent

Wai Hung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Mike on Feb 6, 2016
Dear Wai Hung, thank you for staying in Pullman Dongguan Changan hotel and thank you for your evaluation and comments .We are looking forward to your visit again!

10/10 Excellent

Marvin, Portsmouth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overall
Awesome hotel, I was given a box of free moon cakes, too. Just a tag expensive though; can't complaint because of the location.
Response from Mike on Feb 6, 2016
Dear Marvin,we very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

XIAOQIN, Hong Kong

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
It's very remote where the hotel . How far the distance from centre of Chang'An Town. It's very inconvenient.
Response from Mike on Jan 23, 2016
Dear XIAOQIN, We very much appreciate your comments regarding your stay at the Pullman Dongguan Changan. It is always a pleasure to receive positive feedback. I will share your comments with our team.Our hotel is located in industrial park so it's a littlle far away from the downtown center,But the recent shopping mall is in just five minutes drive, downtown shopping center, commercial street, about 15 minutes drive, we may at any time if you need to provide convenient transportation service.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 Good

yong

Response from Mike on Feb 6, 2016
Dear yong, thank you for staying in Pullman Dongguan Changan hotel and thank you for your evaluation and comments .We are looking forward to your visit again!

8/10 Good

Jia-Jye, Taiwan

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel but better education needed for staff
Nice hotel, confi and nice furnitured. However the road construction in front of hotel caused lots of inconvenient to get there; also people at reception didn't show the attitude and overall looking for a nice hotel like this.
Response from Mike on Feb 13, 2016
Dear Jia jye, thank you for staying in Pullman Dongguan Changan hotel, and thanks for your comments. Because the hotel is located in industrial park, the surrounding environment and facilities not perfect and the city is convenient, but with the rapid development of changan town, the hotel the surrounding environment and facilities will be improved soon.About the staff's attitude we will strengthen the training and try our best to do it better .We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the industrial area
The hotel itself is great. The sounding area - not so much. Dirty and in the middle of the industrial park. But of course if you are there for the factories nearby, it's a great location.
Response from Mike on Feb 13, 2016
Dear Anonymous, thank you for staying in Pullman Dongguan Changan Hotel and thanks for your comments Because our hotel is located in industrial park, the surrounding environment and facilities not perfect and convenient, but with the rapid development of changan town, the surrounding environment and facilities will be improved soon, look forward to your visit again!

6/10 Okay

SOO SANG, San Diego CA

Liked: Cleanliness, property conditions & facilities, room comfort
Need improvement
Breakfast is not worth the costs but there are no restaurants nearby. Location is not convenient if you do not have transportation. Need a lot of service improvements to be equivalent to Pullman's service standard.

10/10 Excellent

J Patterson, York, PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best value "luxury" hotel I've found in China
For the price I think you'd be hard-pressed to beat this place. Although we were only actually in the hotel for about 10 hours total, it was nothing short of immaculate. The breakfast was outstanding. Reception and staff were top-notch. Will stay here any time I am in Dongguan.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

verna, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good value
it's an excellent hotel to stay at if you have business in the surrounding neighborhood. I was able to drive my own car so it wasn't a problem for me. the room was very clean and staff was polite. I only didn't like it in the weekend when the cafeteria was jam packed with tourists. Regular business days it wasn't crowded.

8/10 Good

Jon, Cardiff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Quality Hotel
Comfortable stay, good food options, very friendly staff.

8/10 Good

Robert`, So Cal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but your stuck there
Was recommended to stay at this hotel by my host. The hotel is very nice with great rooms and common areas. Buffet breakfast was okay and the level of English was good enough to communicate basic needs. The biggest problem with this hotel is that you're kind of stuck at the hotel unless you have your own means of transport

8/10 Good

johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

orygh

Liked: Cleanliness, staff & service, room comfort
My Foucal Point when in China
Really and truely a great hotel, we travel a lot and there is always new hotels around every corner, but the Pullman at Changan is the one certain choice every time we visit our Guangdong sources. We are truely impressed.

10/10 Excellent

Ade, Hk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Love this hotel and I will come back again

8/10 Good

rich, LA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel nice food quality poor for Westerners
Nice hotel, modern, good rooms, but nothing special. As is the trend over the last few years, they need to hire a chef that can cook western food. They charge a big premium for their breakfast and dinner buffet, but unless you enjoy traditional chinese food ( I do not), they only thing they do a decent job on is the pizza! Sashimi is also good, but just the salmon. The tuna was a poor grade. discount-level rolls.

8/10 Good

MRPMumbai, MUMBAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice for good hotel in Industrial Town
The hotel is new - only the second year and as expected the rooms are very spacious, clean, quiet and have all amenities that can be expected at a 4 or 5 star hotel. The area around the hotel has only Chinese options and so the Western Restaurant on the 1st floor was a great boon. The buffet breakfast is excellent. The pizza and pasta for dinner are also excellent. There is very limited English speaking staff and that can be a problem when talking on phone with housekeeping or room service. However they satisfy any requirements promptly. The hotel has excellent high speed wi-fi in all areas and rooms with connectivity through Hong Kong server and so able to access Facebook, Twitter and Youtube which is difficult in other hotels in Mainland China. There is a gym and a pool on the fifth floor with an outdoor garden. The hotel is far away from any tourist places so ideal for only business visits. Hotel is 24 km from Shenzhen Airport. Hotel has bus service to Hong Kong City as well as Hong Kong Airport. Rooms at the end of the corridors on all floors would be quiet.