Ratings based on 157 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
89% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Felt like a family hotel

Posted Jan 20, 2015
Pros: The friendliness of the staff
Location: Next to the sea and close to the town
We enjoyed our stay and will return. The staff were excellent friendly and efficient. Nothing seemed any trouble
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Torquay

Lovely hotel

Posted Dec 19, 2014
Booked last minute; absolutely lovely hotel, great price very pleasant staff.
4 out of 5
Recommended
for Everyone
by A verified traveler

EXCELLENT VALUE FOR MONEY

Posted Dec 15, 2014
BOOKED FOR ONE NIGHT AS WE WERE GOING TO A CONCERT - PAID A MODEST FOR A SUITE AND FULL ENGLISH BREAKFAST. BASED ON THE BREAKFAST THE FOOD WAS GREAT AND STAFF FRIENDLY AND HELPFUL.
3 out of 5
by A verified travelerfrom l

Ok

Posted Dec 11, 2014
Brown damp patches above window .bathroom small cracks in toilet needed attention in places.could hear people in next room as a joining room.
4 out of 5
Recommended
for Couples
by A verified traveler

Winter warmer.

Posted Nov 24, 2014
Pros: Nice large room. The comfortable beds. Bottled water in our room (free). The breakfast and dinner.
Cons: Shaver in the bathroom.
Location: We decent venture out in the town this time.
We weren't optimistic about staying here, but I have to say that we were well surprised. The hotel was well situated. The free parking was very welcome. The room was large and very comfortable. Sad that there wasn't a shaver point in the bathroom! Dining was fab. Great breakfast and we dined in the restaurant in the evening. Our evening was excellent and the food very tasty indeed. We would stay there again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom staffs

nice hotel and room overlooking sea

Posted Nov 13, 2014
its a nice hotel nea beach and town excellent welcoming staff and manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Speedy check in, reception staff very friendly

Posted Nov 10, 2014
Pros: Close to the beach and town centre, professional and friendly staff
We only stayed 1 night but couldnt fault anything. Staff very friendly, room very comfortable and the breakfast was tasty.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom North East, UK

Clean, well proportioned and beautifully placed.

Posted Nov 3, 2014
Pros: Cleanliness was high standard. Bedding was not worn or stale smelling. Good size bathroom. Staff were happy and polite. Breakfast was fresh and tasty.
Cons: You could feel the springs in the bed and they were fairly hard.
Location: On the cliff top overlooking the sea. Beautiful views from the front of the hotel. On a stretch of road with many other hotels. Short walk to pier.
Stayed one night. Pleasantly surprised at how clean it all was. The bathroom was bigger than I expected with really good water pressure for the shower. Towels were a good thickness and soft. The staff were friendly, especially the man welcoming guests to breakfast. The room felt spacious and comfortable. The bed was firmer than I am used to and felt a bit springy. I usually find this level of hotel has memory foam mattresses or at least a memory foam topper to reduce the feel of the springs. Tea and coffee in the room with a small ketlle was welcome after a 6 hour train journey and the small 'seaside rock' looking sweets were delicious! Biggest downside was that we had a room next to the lift and there was a pinging noise when it stopped on our floor that was irritating. But at least the guests weren't using it all night.
4 out of 5
Recommended
for Everyone
by A verified traveler

A good deal in a good hotel in a great location.

Posted Nov 3, 2014
Cons: We had a family room as our teenage daughter was with us. The room was a little small to add a sofa bed but we didn't spent much time in the bedroom.
Location: The location was ideal, the town and beach a 15 minute walk away.
This was a last minute decision to go away and the hotel worked really well for us. Good facilities, the chance to use the pool and spa in the Charlton Hotel next door and an excellent breakfast in the morning. It was in an excellent location with a 15 minute walk to the park and town centre. We couldn't fault our stay - thank you.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom sussex

One night stopover

Posted Nov 3, 2014
Comfortable stay, staff polite/professional. Background music terrible breakfast dry otherwise good for a one might stopover