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Reviews of No5 Durley Road

2.5 out of 5
No5 Durley Road
5 Durley Road, Bournemouth, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 170 out of 322 reviews" "
Rating 8 - Good. 113 out of 322 reviews" "
Rating 6 - Okay. 31 out of 322 reviews" "
Rating 4 - Poor. 6 out of 322 reviews" "
Rating 2 - Terrible. 2 out of 322 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2021

8/10 Good

Craig

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2020

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed built for comfort
My partner and I stayed at this hotel for 1 night and I have to say, the bed was incredible. It was so big and comfortable we struggled to leave the next morning. The hotel is in a location that is close to Bournemouth pier and City Centre, but far enough away to not have a disturbed sleep. I would highly recommend this hotel.
Stayed 1 night in Sep 2020

8/10 Good

Susan

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2020

10/10 Excellent

Woolly, Rugby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved the hotel. The building is beautiful and the rooms are quirky, comfortable and have everything you need.
Stayed 2 nights in Aug 2020

6/10 Okay

Bill, Maidenhead

Liked: Staff & service
Ideally situated for beach and town centre,small double is certainly what it says it is SMALL (don’t take many clothes) bathroom very small but ok if you are not on large side, comfortable but dated room ,has air conditioning but quite noisy (no opening windows) but all in all it suited us,reception staff very good
Stayed 4 nights in Aug 2020

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Pictures made the hotel look immaculate and rooms much bigger. on arrival Yielding looked unkept , met by a very pleasant man in a very messy unkept office hotel and room smelt old and stuffy , room very dusty especially in blinds and back of tv , old dust remained, which should not be the case at this time during a pandemic, wall paper peeling off , very tired furniture Defiantly not worth monies paid especially when I looked the day after booking and saw the same room on another site had gone down by forty pounds ?? Unfortunately disappointed
Stayed 1 night in Aug 2020

2/10 Terrible

Thewelshman, Chippenham

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I paid £200 for a 1. night stay , it was not value for money, the room was small and dingy. The bathroom was tiny and not clean I complained on departure and the owner has not had the courtesy to ring me back
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveler

Stayed 4 nights in Jun 2020

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was lovely to have carparking facility, Received a warm welcome and excellent breakfast
Stayed 2 nights in Oct 2019

10/10 Excellent

RUI

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good Hotel
Amazing hotel with very kind staff. Rooms are immaculate and comfortable, all details taken care of. Highly recommend.
Stayed 1 night in Jan 2020

10/10 Excellent

T

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would visit again
It was a cosy hotel and made very welcome. A home cooked breakfast was lovely.
Stayed 1 night in Jan 2020

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A repeat visit. A older building with character & well refurbished rooms. Great breakfast, free onsite parking, stylish chocolate theme & just a short walk from the centre. We will return.
Stayed 1 night in Dec 2019

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Very good location lovely room and breakfast and very friendly.
Stayed 2 nights in Dec 2019

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice chocolate theme hotel - good price & location
Nice small hotel just a few minutes walk from Bournemouth seafront and shopping centre. Rooms are all named on a chocolate related theme. My room was 'The Cocoa Bean' single room, nicely decorated in chocolate themed colours - shades of brown and cream. Very comfortable bed, but other furnishings rather basic and not a lot of space. Ensuite, but the toilet was in a very narrow passage and the shelf above the small sink made it difficult to lean over when brushing teeth etc. Hallway had a chocolate fountain with marshmallows and bowls of chocolate drops (milk, white and plain) which you are encouraged to help yourself to whenever you pass through. Very friendly welcome from receptionist; I didn't see any other other staff. Reasonable price with breakfast included, but sadly I had to leave early before breakfast was served. Free parking on site, but rather restricted and a little tight for access.
Stayed 1 night in Nov 2019

10/10 Excellent

Harry, Gosport , Hampshire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and pleasant member of staff at check in . Everything explained clearly . Car parking free which is a bonus in Bournemouth. En-suite a little snug but it was only a single room . Superb choice and quality for breakfast . I chose smoked salmon and scrambled eggs, delicious. Would recommend this hotel .
Stayed 1 night in Nov 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

4/10 Poor

Timothy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing stay.
Welcome was poor -"are you sure you are at the right hotel?" Room was cramped; the decor of the room was "tired", bordering on shabby; peeling wallpaper; handles missing from drawers; and only one bedside lamp. Bathroom was adequate but no ventilation; window could not be opened; and shower head needed attention because of bad fitting and needing cleaning. The location of the hotel was not ideal for walking around after dark. Breakfast offering was very good - good choice of food, quantity, etc., and very pleasant staff. Check-out was disappointing - basically ignored by duty staff member "just out your key there" but not questions about our stay, did we enjoy it, thanks for staying with us, etc. May just as well have been dealing with an automaton. All in all, despite the wifi and the breakfast, I cannot say that this was really a value for money stay and going forward I believe that some serious investment is needed to the hotel.
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Loved the character, breakfast was really nice. Rooms and appearance could do with a little refresh, our room looked a little tired. We were also disturbed in the room after check in as staff just opened the door with keys without knocking or announcing, could have been very embarrassing
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique experience with Chocolate! Great Hosts. Comfortable beds and rooms. An elevator would have been nice.
Stayed 2 nights in Aug 2019

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

4/10 Poor

Frederick

Disliked: Room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

Kathy, Norwich

Liked: Cleanliness, staff & service
The hotel was clean, uniquely decorated with a wonderfully cooked breakfast and very helpful staff. As for the chocolate that was a delight to behold, definitely would stay again.
Stayed 5 nights in Aug 2019

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Car park was tight and the air con unit made noise all night but other than that it's a lovely hotel with nice touches and the staff very friendly and helpful
Stayed 1 night in Aug 2019

10/10 Excellent

Vienna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely staying here again. Great hotel!
Friendly staff, free parking, great price (especially for peak summer!), great breakfast menu (chocolate filled crepes were gorgeous), free chocolate drops, comfortable room. Loved it here! Oh and great location. 5 min walk into town and 10 min to beach.
Stayed 2 nights in Aug 2019

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super stay
Lovely clean room and great shower. Excellent location too!
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What wasn’t to like ..it was FABULOUS X From the moment you approach it ..past the water feature and palm plants in the garden..Roo personally welcomes you in..offering chocolate and you immediately feel relaxed..There’s an honesty bar and overall ambience of trust and respect..Cocoa coloured decor embraces you ..as you enter into a chocolate titled room..Cocoa brown and creams crisp white sheets..ginseng soaps ,chocolate truffles and stacked up tray in your room. Information about chocolate and the chocolate workshops they run in Bournemouth and London ,husband Gerry is the Chocolatier .. Five minute stroll to Westcliff green and then five more along the zig zag or cable lift..down to the glorious sandy beach 🏖 In the evening a fabulous power shower..goodies in the room and wonderfully comfortable sleep 💤 Then the Fabulous breakfast yogurts,fruit juices,cereals,cakes.. Smiling greeting from Roo..Choice of cooked breakfasts ..everyone thought of..decided to not have smoked salmon and scrambled eggs.. went for the ‘When in Rome ‘ approach..although this time it’s Bournemouth 😀Amazing freshly made chocolate pancakes arrive on a plate adorned with Chocolate “Good Morning “sprinkled with golden nuggets of chocolate 🍫..There’s coffee and teas and toast and jams and marmalade and magazines and you overlook the garden surrounded in a room of chocolate images ..heaven xxx I can’t wait to go back xx
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2019

10/10 Excellent

Poppy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel! Will be staying again!
Friendly owners and lots of chocolate :) we stayed for 4 nights and loved it! Breakfast was really good! The only issue we really had was uncomfortable pillows but that’s just really down to preference. Location was close to town and the beach. Will definitely be staying again 😁😁
Stayed 4 nights in Jul 2019

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I would say is we were booked in for the week and would have liked the towels changed mid week not the day befor we left
Stayed 7 nights in Jul 2019

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Weekend break
It was a lovely stay but with the room being at the top the head height was limiting ( but I am 6’ 4”). Comfy bed though😊
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located with top notch staff
Well located with very friendly and helpful staff. We'd happily stay again when visiting Bournemouth.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Average hotel get what you pay for
Staff were great. Room was overally hot and was no air con made it unbarable at night. Meant couldn’t sleep. Hotel breakfast was good. Easy walk to beach. Area around the hotel isn’t the best. Chocolate everywhere
Stayed 3 nights in Jul 2019

10/10 Excellent

amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A few days away
Staff were caring and friendly, nothing was too much trouble. Room was nicely decorated and included lots of extra freebies. Breakfast was amazing, lots of choice. Free parking was also a bonus. Close to amenities. Can’t wait to visit again.
Stayed 3 nights in May 2019

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CENTRAL LOCATION. FRIENDLY STAFF
Stayed 2 nights in May 2019

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

8/10 Good

Wendy

Liked: Cleanliness, staff & service, room comfort
Friends birthday treat
Fabulous 2 night stay here over the weekend for a special treat for my friends 50th birthday! We were made to feel very welcome and the service is great, fab breakfast each morning and so lovely to be able to sit in the lovely garden with a cuppa. We took part in a chocolate tasting and truffle making workshop with Gerry, which was just brilliant, just the 2 of us. He’s so knowledgeable and a good laugh. In all a very good experience!
Stayed 2 nights in May 2019

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little place
All the staff were friendly and welcoming, hotel was clean, bed comfortable, free chocolates, great breakfast, what's not to like?!
Stayed 2 nights in Apr 2019

8/10 Good

Liliane Flore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HONESTY BAR
This a very nice hotel, well located and very friendly staff. I never see the hotel where the bar is self-service, I believe that this is the best way to gain trust with self-service ' HONESTY BAR'. The only things we were not quite happy with, was that the room was small.
Stayed 2 nights in Apr 2019

10/10 Excellent

CLIFF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
chocolate
very nice
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short walking distance to shops / beach place to be if you love cholate
Stayed 2 nights in Apr 2019

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019