The Durley Dean Hotel

4.0 star property
Victorian Bournemouth hotel in West Cliff with full-service spa

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

The Durley Dean Hotel

Photo gallery for The Durley Dean Hotel

Exterior
Banquet hall
Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets
Bar (on property)
Lobby

Overview of The Durley Dean Hotel

7.6

Good

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

28 West Cliff Road, West Cliff, Bournemouth, England, BH2 5HE
  • Popular LocationBournemouth Beach9 min walk
  • Popular LocationBournemouth International Centre9 min walk
  • Popular LocationBournemouth Pavillion Theatre14 min walk
  • AirportBournemouth (BOH-Bournemouth Intl.)10 min drive
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Room options

Standard Double Room

  • 118 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

Single Room

  • 118 sq ft
  • Sleeps 1
  • 1 Twin Bed

Superior Family Room (2adults + 2 children) with Air Conditioning

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed OR 1 Double Bed and 2 Twin Futons

Compact Double Room

  • Sleeps 2
  • 1 Double Bed

Superior Family Room (2adults + 1 children) with Air Conditioning

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bunk Bed OR 1 Double Bed and 1 Twin Futon

Superior Double or Twin Room (with Air Conditioning)

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Double or Twin Room

  • 118 sq ft
  • Sleeps 2
  • 1 Double Bed

Family Room, Connecting Rooms (with Air Conditioning)

  • Sleeps 5
  • 1 Double Bed, 1 Twin Bunk Bed and 1 Twin Futon

Superior Family Room (2adults + 3 children) with Air Conditioning

  • 204 sq ft
  • Sleeps 5
  • 1 Twin Bunk Bed, 1 Double Bed and 1 Twin Futon

Family Room

  • City view
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Bunk Beds

Similar properties

About the neighborhood

Bournemouth

The Durley Dean Hotel is located in West Cliff, a neighborhood in Bournemouth, and is near the airport and near the beach. New Forest National Park and Dorset Area of Outstanding Natural Beauty reflect the area's natural beauty and area attractions include Oceanarium and Bournemouth Pier. Sandbanks Beach and Littledown Sports Center are also worth visiting. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails.

What's nearby

  • Bournemouth Beach - 9 min walk
  • Bournemouth International Centre - 9 min walk
  • Oceanarium - 12 min walk
  • Bournemouth Pavillion Theatre - 14 min walk
  • Bournemouth Pier - 15 min walk

Getting around

  • Bournemouth Station - 4 min drive
  • Bournemouth (BOH-Bournemouth Intl.) - 11 min drive

Restaurants

  • Brewhouse & Kitchen - 8 min walk
  • Brasserie Blanc - Bournemouth - 8 min walk
  • The Hop Inn - 9 min walk
  • The Durley Inn - 5 min walk
  • Pasa Too - 7 min walk

About this property

The Durley Dean Hotel

Upscale hotel located in West Cliff
You can look forward to a coffee shop/cafe, dry cleaning/laundry services, and a bar at The Durley Dean Hotel. Indulge in a Swedish massage, a body wrap, and a facial at the onsite spa. The onsite British cuisine restaurant, No. 28, features brunch and light fare. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center.
You'll also find perks like:
  • An indoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and a 24-hour front desk
  • An elevator, a porter/bellhop, and meeting rooms
  • Massage treatment rooms, multilingual staff, and a front-desk safe
  • Guest reviews speak well of the breakfast, beach locale, and helpful staff
Room features
All 115 rooms boast comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi. Guest reviews give good marks for the clean, comfortable rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with digital channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

Dutch, English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 15 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM–10:00 AM for a fee: GBP 14.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • No. 28

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Meeting rooms

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Ballroom
  • Built in 1880
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 14.95 per person
  • Self parking fee: GBP 15.00 per night
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 18 years old are not allowed in the spa without adult supervision

Frequently asked questions

Does The Durley Dean Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–9:00 PM.

How much does it cost to stay at The Durley Dean Hotel?

As of Mar 19, 2024, prices found for a 1-night stay for 2 adults at The Durley Dean Hotel on Mar 20, 2024 start from $56.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Durley Dean Hotel pet-friendly?

Yes, The Durley Dean Hotel allows dogs (limit 1 total). There's a fee of GBP 15.00 per pet, per night. Service animals are exempt from fees.

How much is parking at The Durley Dean Hotel?

Self parking is available for GBP 15.00 per night. Limited spots are available.

What time is check-in at The Durley Dean Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Durley Dean Hotel?

Check-out is at 11:00 AM.

Where is The Durley Dean Hotel located?

Located in West Cliff, this spa hotel is within a 10-minute walk of Durley Chine Beach, Bournemouth Beach, and Bournemouth International Centre. Middle Chine Beach and Alum Chine Beach are also within 10 minutes.

The Durley Dean Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 273 out of 1005 reviews" "
Rating 8 - Good. 403 out of 1005 reviews" "
Rating 6 - Okay. 202 out of 1005 reviews" "
Rating 4 - Poor. 70 out of 1005 reviews" "
Rating 2 - Terrible. 57 out of 1005 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
A repeat visit and didn't disappoint. A step ladder is needed for getting into bed but it was really comfortable once in! This time we had a sea view too.
Stayed 2 nights in Mar 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Tom

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good locagion. Comfortable and good for families
Stayed 2 nights in Feb 2024

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service
The hotel was fine the bar had a limited amount of drinks and a lack of entertainment
Stayed 1 night in Feb 2024

8/10 Good

Graham

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price and modern room. The surrounding area was a bit noisy into the night sadly, but otherwise a pleasant stay.
Stayed 1 night in Feb 2024

10/10 Excellent

Lucy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good location and very handy for larger families as they accommodated all 5 of us in one room.
Stayed 2 nights in Dec 2023

2/10 Terrible

Tina

Stayed 1 night in Dec 2023

8/10 Good

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant staff
Good hotel, staff were really friendly and helpful. needs abit of a update but for the price really good hotel. had a issue with our radiator and within 10 minutes they had a heater brought up to us. the bed pretty comfy and breakfast was definitely worth the money a lot of choice to choose from. Just as we was leaving it was pouring with rain so I asked at reception if there was any taxis we could call, she was very helpful and pressed a button and told us that it would be with us in 5 mins.
Stayed 1 night in Dec 2023

6/10 Okay

Sophie

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Restaurant staff lovely and friendly, reception staff a bit quiet and not very chatty. Pool freezing cold and not very inviting. Room lovely though bathroom needs touching up and towels really naff and old. Hotel needs a bit of updating as looks a bit tired and old fashioned. Good location though for the town and beach.
Stayed 1 night in Nov 2023