Ratings based on 385 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
89% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean, tidy & well eun

Posted Jul 28, 2015
Not the newest hotel in town but great staff are making the very best of what they have. This is a clean & comfortable hotel if somewhat dated.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to beach and town center

Posted Jul 27, 2015
Breakfast great plenty of parking rooms very clean . hotel itself needs a bit of TLC .must be OK was fully booked
4 out of 5
Recommended
for Everyone
by A verified traveler from London

A real surprise

Posted Jul 9, 2015
Pros: Everything was good for me. Very happy that I booked here.
Cons: The car park did not seem large enough for the size of the hotel.
Location: Just a 10 minute walk away from the pier and sea front but there is quite a steep walk back to the hotel.
From the outside the hotel is clearly an old building so I was quite surprised with what I found inside. The foyer was spacious and modern looking. The reception staff were pleasant and helpful. Our room was lovely, bright spacious and clean. The bed was a good size and incredibly comfortable. The en-suite bathroom was the largest I have ever seen in a hotel It had a bath, seperate shower cubicle and masses of room. The fitness suite and indoor pool were modern and clean. Breakfast was a splendid buffet or cooked food with fruit and cereals and cakes. The lift was out of order but that was not a problem for me as we were on the ground floor.
5 out of 5
Recommended
for Everyone
by A verified traveler

One of our favourite hotels excellent value.

Posted Jul 9, 2015
Pros: Our room overlooking the pool.
Cons: Hotel interior could do with smartein get up it is a old hotel.
Only stayed one night would have liked to stay longer but room we like was fully booked.
2 out of 5
Recommended
for Everyone
by A verified traveler from Locks Heath

Good location - spacious and comfortable.

Posted Jul 6, 2015
Pros: location - cleanliness - free parking
Cons: resteraunt service - the sole waitress did a great job but was overwhelmed by customers and demands from them.
Location: We went to an event at the BIC which was very local but its a long trek up the hill back to the hotel afterwards.
No real issues except we made reservation at the resteraunt for 1800 and didn't actually get our food till 1855. this had a bit of and impact on our evenign since we were a bit tight for our event at the BIC.
5 out of 5
Recommended
for Everyone
by A verified traveler from bristol

Lovely welcoming hotel

Posted Jun 22, 2015
Great location, friendly and helpful staff, very clean. Rooms old fashioned but comfortable. Will return for future visits.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 22, 2015
Great location near to beach & restaurants. Hotel has lots of amenities & room & em suite were huge
4 out of 5
Recommended
for Couples
by A verified traveler from Surrey, UK.

Good value for money

Posted Jun 19, 2015
Pros: Good value for money. Very prompt service in restaurant. Parking good. Convenient position. Outdoor pool clean and warm enough without being too warm.
Cons: Stairwells and stairs: carpets had threadbare patches and some peeling paint. Bathroom:some peeling paint. Dinner menu could be more adventurous.
Location: Sited in the first street back from the cliff, so not in a premium position, Nevertheless its position was very convenient and we did have a sea view.
Staff (reception, bar and restaurant, leisure centre) were welcoming and obliging.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel for weekend

Posted Jun 15, 2015
Upon arrival hotel was seen to be in need of a bit of disrepair. A lick of paint goes a long way. Inside our hopes were lifted with a lovely entrance lobby. Rooms not ready before 2pm with not even a glance to check. After check - in we headed to room through threadbare carpets, winding corridors that stank of old cigarette smoke. Once inside the room was alright, bed was tiny and bathroom which, although clean, had a fan that came on with the light but was so noisy that it could be heard in the bedroom and stayed on for 20 minutes after light went out much to our annoyance so much so it kept us awake the first night so we stopped putting light on the next day. Hotel was fine but needs some ttc.
3 out of 5
Recommended
for Everyone
by A verified traveler

Friendly staff. Close to the beach.

Posted Jun 7, 2015
Pros: Friendly staff . Near the beach
Cons: Some renovation needs doing .
Location: Convenient very near the beach and town centre . Good location . Nice to go for walks
We stayed in this hotel for two nights and it was comfortable. Staff were very nice. There are parking .