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Reviews of Hotel Gildenhof - An den Westfalenhallen Dortmund


Reviews

7.6

Good

Rating 10 - Excellent. 14 out of 100 reviews" "
Rating 8 - Good. 56 out of 100 reviews" "
Rating 6 - Okay. 20 out of 100 reviews" "
Rating 4 - Poor. 7 out of 100 reviews" "
Rating 2 - Terrible. 3 out of 100 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Liam

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good cheap place to stay for a night whilst having one of the best concerts ever in the Westfalenhalle which was at a walking distance.
Stayed 1 night in May 2022

8/10 Good

charlotte

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Second visit for Me, excellent location for German comic con, it's a family run business, and all staff are polite and very helpful, room is cleaned daily, heating was on for arrival as the weather was cold so that was a nice considerate touch, we were allowed to leave our bags after check out which was helpful due to attending the comic con, only down side is no tea/coffee making facilities in the room, but breakfast is available on request at extra charge English travellers, might be worth learning some basic German, helps with communication
Stayed 3 nights in Dec 2021

8/10 Good

Yizhen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

nick

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

8/10 Good

Nicholas

Liked: Staff & service
Reasonable value for money.
Nice location near Westfalen Park. Hotel is good value for money, though starting to show it's age / need for a refresh. Shower (showerhead + bathtub, but no shower curtain) definitely needs a refresh.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Stephanie, U.K.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

William

Liked: Cleanliness, staff & service, room comfort
Hotel is dated but very friendly staff and great location for Dortmund’s stadium.
Stayed 1 night in Feb 2019

4/10 Poor

Mark

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Wrong room
Was there for two nights, a mix up put me in a single room instead of a suite. But that got resolved thanks to hotels.com it is clean and proper but is quite dated
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveler

Stayed 2 nights in Nov 2018

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were perfect, couldn’t do enough for us. Breakfast was very nice. Rooms functional but dated. Would use again, especially for BVB matches as stadium very close by.
Stayed 1 night in Nov 2018

8/10 Good

Derek, Aberdeen, Scotland

Liked: Staff & service
The hotel location
The hotel was in a good location central for my needs. It was only a 10 minute walk to the Signal Iduna Stadium, the home of the Dortmund football team, and the venue for the recent Germany v Scotland match on the 7th off September. The room was basic, but clean and comfortable, if a little careworn. The staff were friendly and attentive, and the breakfast was ok, typical continental style. There was enough information available through the hotel in a way of leaflets, and maps, for activities and venues. I would recommend this hotel to friends, although it is in need off some attention.

10/10 Excellent

Oliver, Princes Risborough

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant Hotel Stones distance away from BVB grou
Brilliant location

8/10 Good

grumpybear, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Compact but convenient
This is a small hotel, but extremely convenient for the Westfallenhalle venues - literally a 5 minute walk, and for local underground services. Our room was very small, and the bathroom redefines the definition of 'compact' - but the facilities were perfectly adequate and the beds extremely comfortable! Breakfast was generous and with lots of choice.

8/10 Good

Siegfried

Business traveler
Liked: Cleanliness, staff & service
Nahe bei den Westfalenhallen
Günstige Übernachtung in unmittelbarer Nähe zu den Westfalenhallen und dem BVB-Stadion. War ordentlich und sauber. Werde das Hotel bei Gelegenheit wieder nutzen. U-Bahn-Station 100 m entfernt.
Stayed 2 nights in Oct 2022

6/10 Okay

Edeltraud

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Gute Lage U-Bahn und Westfalenhalle. Einrichtung aus den 70 ern des letzten Jahrhunderts, dringend renovierungsbedürftig wenn dann auch der Preis etwas höher wird.
Stayed 2 nights in Oct 2022

10/10 Excellent

Udo

Stayed 1 night in Aug 2022

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Eher kein zweites Maly
Ziemlich altes Hotel, würde sagen so auf dem Stand der 80er Jahre. Sauberkeit ließ stark zu wünschen über - für Menschen mit einer Allergie absolut nicht zu empfehlen. Personal war jedoch sehr freundlich. Aufgrund der Lage bezüglich des Messe Besuches gewählt.
Stayed 1 night in Jun 2022

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Ist innen genauso alt, wie es von außen aussieht. Besticht durch die Lage zur Westfalenhalle/Messehallen. Weiteres positives ist nicht abzugewinnen.
Stayed 1 night in Jun 2022

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service
Great Service !!!
Stayed 1 night in May 2022

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Preis - Leistung passt
Der Service passt, es könnte mal wieder etwas am Interieur und der Ausstattung des Hauses / der Zimmer getan werden. Für mich war es für den Preis in Ordnung. Die Nähe zur Westfalenhalle ist sehr gut. Das Personal war sehr freundlich und zuvorkommend.
Stayed 2 nights in May 2022

10/10 Excellent

Evelyne

Stayed 1 night in May 2022

10/10 Excellent

Günther

Business traveler
Liked: Cleanliness, staff & service, room comfort
Ideal bei Messeaufenthalt
Zu Fuß nur 5 min zur Messe! Perfekt.
Stayed 2 nights in May 2022

8/10 Good

Willi

Liked: Cleanliness, staff & service, property conditions & facilities
reichhaltiges, ausgezeichnetes Frühstück.
Stayed 3 nights in Nov 2021

8/10 Good

john

Traveled with group
Liked: Cleanliness, staff & service, amenities
Prima voor 1 overnachting
Stayed 1 night in Nov 2021

8/10 Good

Harald Gruber

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Hallo. Personal ist sehr freundlich und bemüht, leider merkt man dem Hotel aber deutlich den Zahn der Zeit an.
Stayed 1 night in Oct 2021

6/10 Okay

Christiane

Stayed 1 night in Oct 2021

8/10 Good

Dieter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heimspiel BvB gegen Hoffenheim
Bei meinem Aufenthalt im Hotel Gildenhof war ich sehr zufrieden ich werde wieder kommen
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Sehr nettes Personal doch schon heruntergekommene Unterkunft. Fernseher ging nicht und die Austattung schon sehr alt. Bad klein aber sauber. 5 Minuten zum Stadion als großer Vorteil. Trotzdem zu teuer. Frühstück war sehr gut.
Stayed 1 night in Aug 2021

2/10 Terrible

Hakan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Recht alt und runtergekommen.Preis- Leistungsverhältnis nicht unbedingt realistisch.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
ALLE "WÜNSCHE" die wir hatten, wurden erfüllt. Der Service war wirklich sehr nett und hilfsbereit. Es war unser zweiter Besuch dort und wir werden mit Sicherheit wieder kommen.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2020

6/10 Okay

Andreas

Traveled with group
Disliked: Room comfort
Hotel aus den 80.Jahren
Für den Preis bekomme ich ein Modernes Hotel
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Ein sehr in die Jahre gekommenes Hotel. Ist aber sauber und das Personal ist freundlich.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Einfache Unterkunft mit sehr herzlichem , netten Personal. Typisch Ruhrpott. Tolles Frühstück. Gratis WLAN.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ich würde jederzeit dort gern wieder Gast sein, wenn sich die Gelegenheit ergibt. Jedem Gast wird eine wohltuende, unaufdringliche Betreuung zuteil, wenn er dies wünscht. Danke für zwei schöne Tage!!!
Stayed 1 night in Dec 2019

6/10 Okay

Karin

Stayed 4 nights in Dec 2019

8/10 Good

Klaus uwe

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Sehr sehr netter Empfang! Alle im Service tätigen Mitarbeiter waren super. Einrichtung leider etwas in die Jahre gekommen....d. h. zu teuer für veraltete Ausstattung.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout était très bien,repas excellent petit déjeuner copieux
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prettig verblijf. Echt duits interieur, iets verouderd. Wel alles schoon en netjes. Dichtbij voetbalstadion. Prima service en aardig personeel.
Stayed 1 night in Nov 2019

10/10 Excellent

Heiko

Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2019

8/10 Good

René

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nähe Signal Iduna Park + ‐----------------------------------------------------
Stayed 1 night in Sep 2019