Ratings based on 370 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
93% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom maryland

Love this place!

Posted Dec 18, 2014
Pros: Price
Cons: A managers reception would be nice in the evenings.
Location: Nothing except KD. It's a Hal an hour north of Richmond, which is why we stayed, but so much cheaper than staying downtown.
Cheap, quiet, very friendly. I doubt it's like that. During the warm months when KD is open. Yummy indoor pool and hot tub, lots of cookies, same great breakfast as all the others in this chain. Super helpful staff.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Baltimore, MD

Wonderful hotel with charm

Posted Dec 7, 2014
Chose it as an overnight stay on a road trip, and was very excited to learn that the indoor heated pool was open until 11:30pm!! It was great, a nice way to relax after a day of driving. The lobby has a beautiful design. The business center unfortunately was having an issue with their printer, but the hotel staff let me email the documents to the main desk and print them from there! But the most important part, the next morning when I was up at 5:30 to start my next drive, I was all packed and ready and then I couldn't find my favorite necklace anywhere. The manager on duty helped me make sure that I looked everywhere I had been, opened the pool for me, and helped me so much! It was overall a great experience and I cannot emphasize more how helpful the staff was in finding my most important necklace!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 21, 2014
Came in late one night and coffee in lobby was cold. Front desk made us hot fresh coffee. Morning breakfast had a nice variety of breakfast items to eat and drink. Nice selection of gym equipment.
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean, pleasant, and comfortable.

Posted Nov 13, 2014
Pros: It was very clean and the staff was great.
The hotel was nice and cheerful. Check-in was very easy and quick and check out was even easier.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Reston, VA

Nice enough

Posted Nov 3, 2014
Internet service was bad. The front desk staff was amazing.
3 out of 5
by A verified traveler

Some nice features

Posted Nov 2, 2014
Pros: Proximity to King's Dominion, breakfast
Cons: Sound insulation, Cleaner Bathrooms
Location: King's Dominion
The hotel does look very warm and inviting and is super close to King's Dominion but has some issues. There is absolutely no sound insulation between floors or rooms. I had to hear the children upstairs screaming and jumping all night/morning. I didn't get more than a couple hours of sleep. It is located right next to the train tracks which shake the whole building. One of our clean towels had a big clump of hair in it when I went to use it.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Oct 24, 2014
The hotel was a great place to stop on a business trip. Not much going on around you. Beware of the train though...
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel

Posted Oct 3, 2014
Pros: Nice breakfast, free cookies
Cons: Update/clean caulk in bathrooms. Black mold issue
This is my Go To hotel when staying in the area. Have stayed here many times and never had any kind of real issues
5 out of 5
Recommended
by L. Petersonfrom Virginia

Great location

Posted Sep 18, 2014 on Hotels.com
Beds were extremely comfortable. Staff was friendly. Loved having the free shuttle to the park, saving $15 parking fee. Pool and jacuzzi are awesome. Really great place to stay for a park trip. My daughter was thrilled with free chocolate chip cookies at front desk!
5 out of 5
Recommended
by carrellfrom pennsylvania

Posted Sep 10, 2014 on Hotels.com
My husband and I had an enjoyable time. The staff are very nice and if anything was needed they made sure to get for us. We appreciated it very much as we were very tired from driving.