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Reviews of Vallée des Princes Hôtel

3 out of 5
Vallée des Princes Hôtel
Boulevard de la République, Douala

Reviews

5.6
Rating 10 - Excellent. 0 out of 13 reviews" "
Rating 8 - Good. 2 out of 13 reviews" "
Rating 6 - Okay. 6 out of 13 reviews" "
Rating 4 - Poor. 5 out of 13 reviews" "
Rating 2 - Terrible. 0 out of 13 reviews" "

6.2/10

Cleanliness

5.8/10

Staff & service

2.0/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Nabi

Stayed 1 night in Jan 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service, amenities
Water pressure in the bath not high enough. Make sure you offer clients the chance to book online with breakfast included.
Stayed 1 night in Mar 2019
Response from The Reservation Team Manager on Apr 29, 2019
We' re sorry you disliked your stay in our property. We're working hard to solve the issue you came accross. Thank you for letting us know.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not nice
This hotel was not good al all. I did not like the condition of the hotel. It was so smelling, the shower was not working
Stayed 2 nights in Apr 2018

4/10 Poor

James

Disliked: Staff & service
Not so good. Staff seemed quite miserable. They charged extra for paying by visa card. However, the navette service was good and the person who checked me out was helpful although he was the only person I came across in the hotel who was.
Response from General Manager on Dec 12, 2016
Thank you for your feedback, we are sorry you were not happy with the service. we will work hard to fix the issue. Thank you for letting us know. Regards, The reservation team.

6/10 Okay

NESET

Liked: Cleanliness, property conditions & facilities
AIRPORT SERVICE IS A GOOD +++
Response from General Manager on Dec 1, 2016
Thank you for your feedback, We are happy you were satisfied in our property. Regards, the reservation team.

4/10 Poor

JP, washington,DC

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
one of the worst hotel experience
no telephone, balcony door can't lock, plumbing suspect, electronic key did not work and so on ... would never go near this hotel again.

6/10 Okay

Curtis, Jeddah

Liked: Cleanliness, staff & service, property conditions & facilities
Good Food, Nice Hotel, No English TV, No WIFI, Bathroom Issues
The food, other than the breakfast is pretty good. The hotel is well maintained, except the elevator smelt funny. The bathroom however was so small (no bathtub at the level I picked) that you had to put your feet in the shower area when sitting on the toilet. Also, the shower area had no curtain/stall so when you showered there was water all over the floor. There was no drain in the floor so I'm assuming the cleaning staff must have mopped it up. Until they did, you had a pool of water in the room. No english channels other than CNN. Extremely poor wifi internet.

8/10 Good

Verified traveler

a ameliorer
Stayed 3 nights in Feb 2022

6/10 Okay

marthe

Traveled with family
Peut ameliorer la satisfaction et le service aux clients
Stayed 1 night in Feb 2020

6/10 Okay

marthe

Hôtel convenable
Zone, de quartier accessible facilement. Cependant , il éviter les embouteillages
Response from Hotel La Falaise on Apr 9, 2017
Chère Marthe, merci pour votre feedback. nous sommes ravis de votre évaluation sur notre établissement. Votre satisfaction est notre priorité.

6/10 Okay

céline, Paris

Liked: Cleanliness, staff & service
Bon hotel
Hotel convenable pour une escale à douala. Petit déjeuner en buffet bien fourni. Service agréable. Quelques vétustés : carte magnétique de chambre régulièrement non fonctionnelle, salle de bains usée, vitres abimées. Séjour agréable dans l'ensemble. Peut être un peu cher pour la qualité de l'hotel.

8/10 Good

Reggiani Ivo, Italie

Liked: Staff & service
Lits confortables, Emplacement bon, Service discre
Bonne impression en general, il manque en peut sur le service,sur je retournera, avec le prix que on paje il devrai être compris la petit déjeune.

4/10 Poor

Ema, France

Liked: Staff & service
Disliked: Room comfort
Nothing working rightly
Arriving at the hotel after a long journey with my daughter just to find out that the pass to my room was not working.. I call for a service who helped me to go Inside try to put on the light but no light , the clim not working u can imagine the heat in douala..We put on the TV impossible to put it of.. I had to wait until 2 o.'clock when the service came and help me.. For 93 euro i was expecting something better..Ema