Indoor pool

Reviews of Quality Inn and Suites

2.5 out of 5
Quality Inn and Suites
1259 Corn Crib Road, Harrington, DE

Reviews

7.8

Good

Rating 10 - Excellent. 337 out of 1002 reviews" "
Rating 8 - Good. 373 out of 1002 reviews" "
Rating 6 - Okay. 157 out of 1002 reviews" "
Rating 4 - Poor. 78 out of 1002 reviews" "
Rating 2 - Terrible. 57 out of 1002 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Leslie

Traveled with partner
Liked: Staff & service
Always enjoy staying here
Stayed 3 nights in Mar 2024
Response from Manager on Apr 7, 2024
Hello Leslie,We are delighted to hear that you consistently enjoy your stay with us! We appreciate your loyalty and look forward to welcoming you back in the future.

10/10 Excellent

Lenora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Mar 2024
Response from Manager on Mar 19, 2024
Hello Lenora,Thank you for taking the time to leave your feedback. We strive to provide a clean and comfortable environment for all our guests. Your comments are valuable to us in our ongoing efforts to improve our services. Please feel free to reach out to our management team with any further concerns you may have.

10/10 Excellent

Daniel

Traveled with partner
Vents in bathroom were filthy and shower was weak. Sheets were wrinkled but seemed clean.
Stayed 1 night in Mar 2024
Response from Manager on Mar 6, 2024
Hello Daniel, We appreciate your feedback regarding the cleanliness and maintenance of our facilities. Your comments will be shared with the appropriate team for further review and improvements to ensure a pleasant experience for all future guests. Thank you for bringing this to our attention.

10/10 Excellent

William

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I have stayed at hands down
Stayed 2 nights in Mar 2024
Response from Manager on Mar 6, 2024
Hello William,We are thrilled to hear that you had such a fantastic experience during your stay with us. Our team aims to provide top-notch service and amenities to all our guests. We look forward to welcoming you back in the future.

2/10 Terrible

Kimberly M

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Will not return
Stayed 1 night in Feb 2024
Response from Manager on Feb 21, 2024
Hello Kimberly M, We're disappointed to hear you won't return, feedback is valuable for our continual improvement process. Feel free to reach out to our management team to discuss your concerns further. Thank you for sharing your experience with us.

10/10 Excellent

Lynn

Stayed 1 night in Feb 2024
Response from Manager on Mar 22, 2024
Hello Lynn,We are thrilled to hear you had a wonderful experience at our hotel! We hope to welcome you back soon for another fantastic stay!

10/10 Excellent

Tariq, brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jan 2024
Response from Manager on Feb 1, 2024
Hello Tariq,Thank you so much for your kind words! We are thrilled to hear that you had an excellent experience during your recent stay at our hotel. Our team works hard to ensure that our guests have a memorable and enjoyable time. We appreciate your feedback and hope to welcome you back in the future for another exceptional stay.

8/10 Good

Jennifer, Washington

Stayed 1 night in Jan 2024
Response from Manager on Feb 10, 2024
Hello Jennifer,We appreciate you taking the time to rate your stay with us. If you have any specific feedback or concerns, please feel free to reach out to us directly so we can address them accordingly. We hope to have the opportunity to welcome you back in the future for an even better experience.

10/10 Excellent

Tariq, brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jan 2024
Response from Manager on Jan 20, 2024
Hello Tariq,Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you had an excellent stay at our hotel. We strive to provide exceptional service and it is always rewarding to receive such positive feedback. We hope to welcome you back in the future for another memorable experience.

10/10 Excellent

aaron

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Manager on Jan 9, 2024
Hello aaron,We are thrilled to hear that you had an excellent stay with us! We strive to provide exceptional experiences for all our guests, and we're glad that we met your expectations. If you have any further comments or suggestions, please reach out to us directly. We look forward to welcoming you back in the future.

10/10 Excellent

Dino

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!!!!!
I stay at this Quality Inn whenever the band is at the casino. Great people, so friendly, polite, accommodating. I’m really impressed that they always remember me the second I walk through the door.
Stayed 1 night in Dec 2023
Response from Manager on Jan 8, 2024
Hello Dino,Thank you for your kind words and for choosing to stay with us whenever you are in town for the band performances. It brings us delight to hear that our staff's friendly and accommodating service has made a lasting impression on you. We strive to provide a personalized experience for each guest, and we are thrilled to know that we have succeeded in making you feel welcome. We look forward to your next visit with us.

6/10 Okay

Tonya

Stayed 1 night in Dec 2023
Response from Manager on Feb 1, 2024
Hello Tonya, Thank you for choosing our hotel for your recent stay. We value your feedback and apologize if we fell short of your expectations. We encourage you to reach out to us directly with any specific concerns you may have had during your stay, as we strive to provide exceptional experiences for our guests. We look forward to the opportunity to make it right.

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on Dec 31, 2023
Hello Cynthia,Thank you for choosing our hotel for your stay. We are delighted to hear that you had a wonderful experience. We strive to provide exceptional service to all our guests. If you have any more feedback to share, please reach out to us. We hope to welcome you back soon for another memorable stay.

8/10 Good

Linda

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It had too much perfume! I have allergies and it was difficult when I entered the hotel. Breakfast was cold-eggs and Sausage.
Stayed 1 night in Dec 2023
Response from Manager on Dec 24, 2023
Hello Linda,We apologize for any discomfort caused by the scent in our hotel. We understand the importance of providing a pleasant and allergy-friendly environment, and we will take your feedback into consideration. Regarding breakfast, we appreciate your feedback and will work on ensuring that the temperature of your desired items is maintained for a more enjoyable dining experience. Thank you for bringing these issues to our attention.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and quiet. Great deal.
The room was extremely clean and quiet. Bed wasn’t the BEST but comfortable enough that we got a good night sleep in the middle of our road trip. Was an excellent room for the price. Breakfast was ok- glad they had the waffles.
Stayed 1 night in Dec 2023
Response from Manager on Dec 24, 2023
Dear Guest,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you found our room to be clean and peaceful, making for a restful night's sleep during your road trip. We appreciate your comments about the bed and will take them into consideration. We're also glad to hear that our breakfast, featuring waffles, met your needs. We hope to welcome you back in the future for another great stay.

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly relaxing.
Room and staff were great. Hot tub in room was very nice. Big bed. Small bathroom was only thing i could even think to say anything bad about. A+.
Stayed 1 night in Dec 2023
Response from Manager on Dec 16, 2023
Hello Jordan,We are thrilled to hear that you enjoyed your stay with us! Thank you for your compliments on our room, staff, and the hot tub. We appreciate your feedback about the bathroom size, and we apologize for any inconvenience caused. We value your comments and will take them into consideration for future improvements. We hope to welcome you back soon for another A+ experience.

10/10 Excellent

Tariq, brooklyn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 1 night in Dec 2023
Response from Manager on Dec 15, 2023
Hello Tariq, Thank you for your kind words about our hotel. We are delighted to hear that you found our property beautiful. We strive to provide a pleasant and enjoyable experience for all our guests. We appreciate your feedback and hope to welcome you back in the future.

2/10 Terrible

Elizabeth

Disliked: Cleanliness, property conditions & facilities
Rooms were dirty. Would
Stayed 1 night in Dec 2023
Response from Manager on Dec 14, 2023
Hello Elizabeth, like to extend our sincerest apologies for the cleanliness issues you experienced during your stay. We strive to provide a clean and comfortable environment for our guests, and we regret that we fell short of your expectations on this occasion. Your feedback is important to us, and we will address this matter with our housekeeping team to ensure that this does not happen again in the future. Thank you for bringing this to our attention.

2/10 Terrible

Jennifer

Traveled with family
Liked: Amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on Dec 11, 2023
Hello Jennifer, We apologize for any inconvenience you may have experienced during your stay. We encourage you to please reach out to our hotel directly so that we can address any issues and ensure a satisfactory resolution. We value your feedback and would appreciate the opportunity to make things right.

6/10 Okay

John

Stayed 1 night in Dec 2023
Response from Manager on Dec 24, 2023
Hello John,We appreciate you choosing our hotel for your stay. We would love to hear more about your experience and any feedback you may have. Please reach out to us so that we can address any concerns you may have had. We hope to have the opportunity to welcome you back in the future.

8/10 Good

Corey

Traveled with family
Liked: Cleanliness, staff & service
The food,parking, the people,
Stayed 2 nights in Nov 2023
Response from Manager on Nov 30, 2023
Hello Corey,Thank you for sharing your feedback regarding your recent stay. We appreciate your comments regarding our food, parking, and staff. We strive to provide a positive experience for all our guests and take your feedback seriously. We value your input and hope to welcome you back in the future for an even better experience.

6/10 Okay

Emily

Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Easy check in and out, man at front desk was nice. The grass area around back parking lot was full of litter, room and hallways smell bad and need vacuumed. Some upgrades have been made in room but bathroom area was rusty and dirty. Toilet, bathroom vanity, mirrors, bedside table all need to be cleaned....full of dirt and dog hair. Luckily sheets, microwave, and fridge, were clean. Husband had to kill a roach on the bedside table. I travel with my dog and it was the closest hotel available. Next time I will travel the extra 30 minutes for a nicer hotel.
Stayed 1 night in Nov 2023
Response from Manager on Nov 30, 2023
Hello Emily, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

4/10 Poor

Kimberly

Disliked: Cleanliness
Stayed 1 night in Nov 2023
Response from Manager on Nov 25, 2023
Hello Kimberly, We're sorry to learn that your experience at our hotel was not up to your expectations. We would appreciate it if you could reach out to us directly to provide more details about your stay so that we can address any issues and improve our services. We value your feedback and hope to have the opportunity to make it right.

6/10 Okay

Kim

Traveled with pets
The tv didn’t work
Stayed 2 nights in Nov 2023
Response from Manager on Nov 21, 2023
Hello Kim, Thank you for bringing this to our attention. We apologize for any inconvenience you experienced with the TV during your stay. We appreciate your feedback and will share it with our team for further improvement. If you have any other concerns, please feel free to reach out to our management.

10/10 Excellent

Tracey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Manager on Nov 22, 2023
Hello Tracey,Thank you for your 10 out of 10 rating! We appreciate your stay with us and value your feedback. If there is anything specific you would like to share about your experience, please reach out to us directly so we can address any concerns. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very comfortable and clean , love the upgrade they did to rooms and breakfast is wonderful
Stayed 1 night in Nov 2023
Response from Manager on Nov 12, 2023
Hello Courtney,Thank you for taking the time to share your positive experience with us! We're delighted to hear that you found our hotel comfortable and clean, and enjoyed the upgraded rooms and wonderful breakfast. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Joshua

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Manager on Nov 14, 2023
Hello Joshua,Thank you for taking the time to share your exceptional experience with us! We're thrilled to hear that you had such a remarkable stay. Our team strives to provide top-notch service, and it's exhilarating to know that we exceeded your expectations. We sincerely appreciate your kind words and hope to welcome you back in the near future for another unforgettable stay.

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on Nov 9, 2023
Hello Carol,Thank you for taking the time to share your feedback with us. We strive to provide a positive experience for all of our guests, and we apologize if we fell short during your stay. Your satisfaction is important to us, and we appreciate your valuable input. We encourage you to reach out to our management team directly to further discuss your concerns.

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very satisfied
Stayed 1 night in Nov 2023
Response from Manager on Nov 8, 2023
Hello Mark,To be awarded a perfect score is such a compliment! We are thrilled to learn that our goal of providing our guests with a comfortable and pleasant stay is a success as you were satisfied with your stay! We can't wait to serve you again.

10/10 Excellent

Russell, West Grove

Liked: Cleanliness, staff & service, property conditions & facilities
Good accommodations at a great price!
Stayed 1 night in Oct 2023
Response from Manager on Nov 4, 2023
Hello Russell,Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our accommodations to be good and at a great price. We strive to provide value for our guests and it's great to know that we met your expectations. We appreciate your kind words and look forward to welcoming you back in the future.

10/10 Excellent

Vamara

Stayed 1 night in Oct 2023
Response from Manager on Oct 25, 2023
Hello Vamara,Thank you so much for your excellent rating! We are thrilled to hear that you had such a fantastic experience with us. We look forward to welcoming you back soon!

8/10 Good

DeLita

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in-
Stayed 1 night in Oct 2023
Response from Manager on Oct 24, 2023
Hello DeLita,Thank you for your feedback! We're glad to hear that our check-in process was smooth and hassle-free. We appreciate your support and hope to welcome you back soon!

2/10 Terrible

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Other occupants were very loud when talking while walking the halls and slammed doors. There also was a train that runs right next door to the property and blows the horn multiple times for about an hour at around 12:30 in the morning and again around 6:30AM while delivering grain across the street.
Stayed 3 nights in Oct 2023
Response from Manager on Oct 24, 2023
Hello Michael, We apologize for the noise disturbances caused by other guests and the train. We understand the importance of a peaceful stay and will address these concerns with our team. Thank you for bringing this to our attention.

10/10 Excellent

Debbie

Traveled with partner
At least three trains went by between midnight and one am blasting their horns. Then at 3 am the sound on our tv went on as if it was set by an alarm. Had to turn the tv on to get the sound to stop. Would suggest asking for a room in the back of the hotel away from the trains.
Stayed 1 night in Oct 2023
Response from Manager on Oct 17, 2023
Hello Debbie,We apologize for the inconvenience caused by the noise disturbances during your stay. We appreciate your feedback and will take your suggestion into consideration for future guests.

10/10 Excellent

Cesar

Stayed 1 night in Oct 2023
Response from Manager on Oct 24, 2023
Hello Cesar,Thank you for your excellent review! We are delighted to hear that you had a great experience at our hotel. We look forward to welcoming you back soon!

4/10 Poor

Rose

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was not clean i.e. dirty linen, and counters and there was a bug crawling around on the counter that held the TV. I felt the need to check for bed bugs and even though none were found I could not sleep in the bed.
Stayed 1 night in Sep 2023
Response from Manager on Oct 6, 2023
Hello Rose, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

6/10 Okay

David

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Reserved a single king, hot tub room. The floors were uncarpeted, pergo-style. There were pubic hairs all over the bathroom and near bed area. Also, the phone was inoperable and WiFi in the room was poor and intermittent. We were unable to connect Chromecast for tv streaming and cell WiFi would not stay connected. Check-in was fairly quick and they held on to my expensive shirt I left behind. Plenty of towels, minimal toiletries. Could use a couple more pillows on the bed. Room and fridge we're cooled ahead of time.
Stayed 1 night in Sep 2023
Response from Manager on Oct 4, 2023
Hello David, Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of meeting your expectations. Your feedback is greatly appreciated, and we hope to better serve you on a return visit.

10/10 Excellent

Heather

Liked: Cleanliness, property conditions & facilities
Will be staying again
Stayed 2 nights in Sep 2023
Response from Manager on Oct 4, 2023
Hello Heather,On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our hotel. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.

10/10 Excellent

Bruce

Stayed 1 night in Sep 2023
Response from Manager on Sep 22, 2023
Hello Bruce,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that i could get a room on the 1st floor. The breakfast was great, but you have to be on time. Only 7AM to 9PM.
Stayed 1 night in Sep 2023
Response from Manager on Oct 31, 2023
Hello Nancy,Thank you for choosing our hotel and taking the time to share your feedback. We're glad to hear that you enjoyed having a room on the 1st floor. We appreciate your positive comments about our breakfast. We do apologize if the breakfast hours didn't fully meet your needs, but we hope you were able to make the most of the available time. We value your input and look forward to welcoming you back in the future.

8/10 Good

Dawn

Liked: Cleanliness, property conditions & facilities
Nice clean stay
Clean room, phone didn't work. Front desk will not bring you anything up to room like other hotels.
Stayed 1 night in Sep 2023
Response from Manager on Sep 13, 2023
Hello Dawn,Guest satisfaction is our number one objective so we really appreciate the input regarding our front desk as well as our room. We hope to someday have another opportunity to host your stay.

8/10 Good

Tim, Allentown

Liked: Amenities
Nice Hotel and decent location. We were at an event last n Dover and this was the hotel I found with a jacuzzi tub.
Stayed 1 night in Sep 2023
Response from Manager on Sep 13, 2023
Hello Tim,On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our location as well as our jacuzzi. Guest comments such as yours help us to continuously improve. Thank you for your business.

10/10 Excellent

Gregory

Stayed 1 night in Sep 2023
Response from Manager on Oct 28, 2023
Hello Gregory,Thank you for your perfect rating! We are thrilled to hear that you had a great experience at our hotel. We look forward to welcoming you back soon!

10/10 Excellent

mark

Stayed 1 night in Sep 2023
Response from Manager on Sep 9, 2023
Hello mark,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

8/10 Good

Damon

Stayed 1 night in Aug 2023
Response from Manager on Sep 6, 2023
Hello Damon,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

10/10 Excellent

Zuleika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Manager on Aug 29, 2023
Hello Zuleika,Thank you for sharing this rating, and we welcome you to visit us again anytime.

8/10 Good

Willie

Train came by a couple of times. No jelly for my toast.
Stayed 2 nights in Aug 2023
Response from Manager on Aug 26, 2023
Hello Willie,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our hotel. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff extremely nice.
Stayed 2 nights in Aug 2023
Response from Manager on Aug 25, 2023
Hello Debra,We appreciate that you've taken the time to share with us regarding our staff and your comments about our front desk. Please consider staying with us again so that we can have the opportunity to provide you with a better experience.

4/10 Poor

Michael

Liked: Staff & service
Disliked: Cleanliness
Desk staff was friendly. Room was not thoroughly clean, outdated
Stayed 1 night in Aug 2023
Response from Manager on Aug 20, 2023
Hello Michael,We can't thank you enough for sharing your feedback with regards to our staff and also our room. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

10/10 Excellent

Alana

Liked: Cleanliness, staff & service, property conditions & facilities
Thoroughly enjoyed our stay. Everyone from checkin to hotel workers was courteous and efficient. Respectfully The Smith 's
Stayed 5 nights in Aug 2023
Response from Manager on Sep 1, 2023
Hello Alana,Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our hotel. We hope to see you again to deliver you with a 5 star experience.