Ratings based on 187 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from dover de
Day visitPosted Jul 29, 2014
Short stay limited interaction and complementary breakfast was exceptional
by A verified traveler
Posted Jul 17, 2014
Pros: It was available.
Tired and lackluster motel. Staff seemed overworked and harrassed.
by A verified traveler from northern nj
Proximity good, but accommodations need helpPosted Jul 12, 2014
Staff looked tired but were pleasant. We arrived late and the other Hampton inn's I stayed at offered a warm cookie upon arrival... For my kids - this would have softened the blow to the pool being closed. When we went to see the pool (in the hopes of letting them experience it in the morning) I was glad it was closed... Pool was dirty, walkway was chipped an in need of repair. When entering the elevator the air smelled moldy. We were on the 4th floor and the hallway was like a sauna which made it smell worse. The room although cooler had stains on the rug. I really feel management needs to "walk the walk" at this location because again at others - the guests have a better experience.
for Everyoneby A verified traveler from south bend, indiana
Posted Jul 5, 2014
Pros: we were there for a convention at dover downs casino and hotel, this hotel was2 minutes from there, less expensive and included big breakfast every am
it was a lovely stay, great hot breakfast foods and pastries every am. the room was clean and beautiful.
by A verified traveler from maryland
Ugh!Posted Jun 10, 2014
Cons: Staff courtesy
Location: Dover downs us right down the street. For those with kids you got chick fil a and mcdonalds right there as well.
Check in was interesting. We made a reservation for a family of 5. We were there for a wedding. Another party also had a family of five. The hotel stated they had roll out beds we could use for the fifth person. Upon arrival, we were told the hotel had 1 bed for the entire hotel! We got to our room and could barely move around let alone add a roll out bed as it was so small and crowded. We requested a fifth towel again as we had made a reservation for 5. When they cleaned the room they took the towel and we had 2 request 1 again. We had hung all 5 towels up so none of them would be taken and it was still taken! Every single time we left the room our key card had 2 be reprogrammed. When I brought this 2 the staff's attention I was told that all hotels have the same issue and to get over it! The rooms were clean. The breakfast was really good. The location was nice as it was right down the street from Dover downs and had several food places right around it.
Non-functioning refrigeratorPosted Jun 9, 2014
Asked twice for either the refrigerator to be fixed or replaced, and if never happened. Also, came back from being out all day and while the room had supposedly been cleaned, no clean towels had been left for us. We did get them upon asking, but were left with the dirty ones from the day before in our bathroom. Definitely would not recommend this hotel to anyone.
for Everyoneby mel from pa
Close to DSUPosted Feb 9, 2014
.Very good breakfast and fast room service. The staff was very professional and friendly.
for Personal Eventby lynn
Posted Jan 29, 2014 on Hotels.com
bed wasn't that comfortable and the pillows were even worse. hotels employees were friendly and helpful.
for Everyoneby Jewell from Waldorf, MD
Great hotel, newly renovated with beautiful decor.Posted Jan 22, 2014
Very friendly and helpful staff. Rooms are beautiful and the beds sleep heavenly!
for Everyoneby Ben0844
Will be back !Posted Jan 6, 2014
Loved it !