Ratings based on 267 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Minnesota

Close to main access roads

Posted Mar 21, 2015
Pros: The management has provided everything a traveler would need. The little "store" was well supplied with basic foods for every meal. Loved the free l
Cons: Should provide bins for recycling plastics, paper, and glass.
Location: Toured the historical old town & museums, rode the tram to a mountain top, and hiked the ancient Indian trails.
Large, clean room/suite with fully equipped kitchen, built-in table/desk unit, and large flat screen TV. Nicely appointed, clean bathroom with ample supplies. Enjoyed the free movie collection, using the in-room DVD/VHS player. The best, quietest facility we stayed in during our 10-day trip!
Comment from Hotel Management
Mar 22, 2015 by Rachel, Hotel Management
Thank you for your comments. I am glad you enjoyed the amenities we have to offer in each of our suites. We hope to see you again soon.
2 out of 5
by A verified traveler

Posted Mar 13, 2015
Pros: Absolutely nothing
Bad drainage in the tub and bad drainage in the sink and you can hear whoever is walking
Comment from Hotel Management
Mar 15, 2015 by Rachel, Hotel Management
Thank you for your feedback. I am sorry that we did not meet your expectations. I would like to invite you back to stay with us to show you that this is not normal for our hotel. We hope to see you again in your travels.
3 out of 5
Recommended
for Everyone
by A verified traveler

Just OK

Posted Feb 25, 2015
Nothing special but if you're looking for a place to sleep for the night this hotel does the trick.
Comment from Hotel Management
Mar 9, 2015 by Rachel, Hotel Management
Thank you for your feedback. I am sorry we did not live up to your expectations. We hope you give us another try to show you otherwise.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Phoenix, AZ

A great deal for the money.

Posted Feb 16, 2015
Pros: It is basically a studio apartment with a full kitchen including microwave, stove top, full sized refrigerator, and even a dishwasher. Dishes included
Cons: The compressor in the refrigerator was quite noisy.
Location: A couple of blocks off the I-40 and close to the I-25. Not much in the immediate neighborhood, but close to whatever you would want.
The day staff were wonderful. The night staff wouldn't even look at me let alone be friendly.
Comment from Hotel Management
Mar 6, 2015 by Rachel, Hotel Management
Thank you for your feedback. I am sorry that we did not meet your expectations. We hope to see you again in your travels.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Dallas

Pet Friendly

Posted Jan 19, 2015
I have stayed at this location twice. I have rated it so high because of the their pet friendly policy. When you are moving across several states with a cat it is imperative that the facilities you stay at are convenient for you and the pet.
Comment from Hotel Management
Mar 6, 2015 by Rachel, Hotel Management
Thank you for your comments and loyalty to our brand. I hope to see you and your cat again very soon.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom NM and CO

Decent accommodations

Posted Jan 18, 2015
The rooms are large and clean. On the negative side, they have a very limited number of cable channels (approx 20); which is a bummer if you want to relax in the room. Also, the freezer was not cold enough and allowed my Baskin Robbins dessert to completely melt. Finally, the bathroom had a strong sewer odor.
Comment from Hotel Management
Mar 6, 2015 by Rachel, Hotel Management
Thank you for your feedback. I am sorry that we did not meet your expectations. I hope you will give us another try in the future.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom El Paso, TX

Excellent Hotel

Posted Jan 15, 2015
Pros: I loved the high shower head and the consistent temperature and pressure of the water.
Location: Close to main streets and highway
Great costumer service (Frank). Room very clean. The bed and the pillows was very comfortable. Very well insulated walls, very quiet. Overall loved it and will be staying soon again.
Comment from Hotel Management
Mar 7, 2015 by Rachel, Hotel Management
Thank you for your comments. I have shared your comments with Frank to let him know how great he is doing. We hope to see you soon.
Comment from Hotel Management
Mar 7, 2015 by Rachel, Hotel Management
Thank you for your comments. I have shared your comments with Frank to let him know how great he is doing. We hope to see you soon.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Hawaii

A Home Away From Home

Posted Jan 7, 2015
Pros: I liked the layout of the room; I had a one bedroom w/pull out couch. It felt like a modern apartment.
Cons: The shower head was awful. Good water pressure but, the shower-head spray was piercing and made for uncomfortable daily bathing.
Location: The location was ideal. Centrally located, with easy access to I-25.
My Candlewood experience was great. The room was clean and modern. The staff was friendly and helpful. It was a wonderful home away from home.
Comment from Hotel Management
Jan 7, 2015 by Rachel, Hotel Management
Thank you for your comments. I will share your comments with my staff. We hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Wisconsin

Excellent location off the highway

Posted Dec 31, 2014
Cons: nothing
When my husband and I opened the door to our motel room we were very surprised to see how beautiful the rooms were and how all the conveniences were right there in the room, such as, almost a regular sized refrigerator w/ freezer, microwave, full size dishwasher, nice sized flat screen TV, etc., just too numerous to mention. We would highly recommend the CandleWood Suites in Albuquerque, NM.
Comment from Hotel Management
Jan 5, 2015 by Rachel, Hotel Management
Thank you for your comments. I am glad you were able to enjoy all the amenities offered in your suite. We hope to see you again soon.
3 out of 5
Recommended
for Personal Event
by Garyfrom Conifer CO

Good overall

Posted Dec 29, 2014 on Hotels.com
I've stayed at four Candlewood hotels. This was by far the largest in size. The room was clean. Accomodation was roomy and comfortable. The lighting levels in kitchen and bath were nice and high. The A/C unit was equipped with some sort of antimicrobial device, which I think accounted for the odd smell in the room. I left the A/C off most of the time. I was given a choice of E-W sides of the bldg, but should have been thinking N-S, because traffic noise was a bit of a problem, especially on wknds. A room in the far north of this gigantic bldg might have been quieter. As far as in-bldg noise, though, it was very quiet and peaceful. Fitness room was good-sized, and machines were smooth and efficient. Washer/dryer supply met demand and to spare. Desk staff were very friendly and helpful (Tasha printed out a spreadsheet for me). Walmart within walking distance. Neighborhood a little on the industrial side but not seedy.
Comment from Hotel Management
Mar 14, 2015 by Rachel, Hotel Management
Thank you for your lovely comments. I am happy to hear that you enjoyed your stay with us.