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Over all the stay was good. There were some problems with a discrepancy between what was charged on Expedia and what I was charged on arrival, but eventually that was worked out.
STEPHEN
Stayed 2 nights in Feb 2024
10/10 Excellent
Sammy
Traveled with partner
Feb 8, 2024
Liked: Amenities
Front desk was very friendly and helpful very comfortable. Thank you
Unfortunately the staff were not welcoming at this property, the area felt a bit unsafe, and things just were not as clean as other Hilton hotels we’ve stayed at. Also, there was no hot water for the shower!
Robert
Stayed 1 night in Dec 2023
6/10 Okay
Thomas
Jan 23, 2024
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I booked the property because it had a hot tub. The hot tub turned out to be outside and was not hot. Big disappointment.
Front desk staff person was kind and patient. The lobby had a beautiful plant. However, everything seemed dirty and dingy. The whole place could benefit from a deep cleaning and some TLC.
Great place, just be careful of the homeless begging for money
James
Stayed 1 night in Jan 2024
6/10 Okay
Connie
Traveled with partner
Jan 4, 2024
Liked: Amenities
Room was very comfortable, bed too.
We thought the breakfast was not what a Hampton generally has., No hot oatmeal prepared, no yogurt, and not enough fruit for everyone. Staff were great though!
Connie
Stayed 1 night in Dec 2023
4/10 Poor
Mariah
Jan 4, 2024
Disliked: Cleanliness
I stayed a week before, and the room was fine (334 I believe). A week later, during this stay, the room was much dirtier.
We liked the lady that checked us in she was so nice. The room was nice. Breakfast was my family's favorite part 😋
Jaclyn
Stayed 1 night in Jan 2024
6/10 Okay
Rebecca
Traveled with family
Jan 2, 2024
Liked: Cleanliness
Disliked: Staff & service
This hotel used to be our regular stop when going through Albuquerque but it has become rundown and poorly maintained
The toilet clogged the very first time we used it, called the front desk and they said they'd send someone. 2 hours later, we went down to talk to the front desk and were given a plunger and told no maintenance staff was available. This will be our last stay at this location.