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Reviews of Hampton Inn Albuquerque-University/Midtown

2.5 out of 5
Hampton Inn Albuquerque-University/Midtown
2300 Carlisle NE, Albuquerque, NM

Reviews

8.4

Very Good

Rating 10 - Excellent. 504 out of 1006 reviews" "
Rating 8 - Good. 287 out of 1006 reviews" "
Rating 6 - Okay. 112 out of 1006 reviews" "
Rating 4 - Poor. 53 out of 1006 reviews" "
Rating 2 - Terrible. 50 out of 1006 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Debbie

Traveled with pets, Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
AC cover fell off, blind won't go up or down and lamp behind chair wont work and bed squeaks when you get on it.
Stayed 1 night in Mar 2024

10/10 Excellent

Miriam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked that it was safe. I didn’t like that to get WiFi you had to be a Hampton Honors member.
Stayed 1 night in Mar 2024

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine maybe more sitting area for dining
Stayed 1 night in Jan 2024

8/10 Good

Mitchell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to a number of restaurants and a brewery.
Stayed 1 night in Feb 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

STEPHEN

Traveled with family
Liked: Cleanliness, property conditions & facilities
Over all the stay was good. There were some problems with a discrepancy between what was charged on Expedia and what I was charged on arrival, but eventually that was worked out.
Stayed 2 nights in Feb 2024

10/10 Excellent

Sammy

Traveled with partner
Liked: Amenities
Front desk was very friendly and helpful very comfortable. Thank you
Stayed 1 night in Jan 2024

10/10 Excellent

Chris L

Stayed 1 night in Feb 2024

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Tanya R

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and friendly staff.
Stayed 2 nights in Jan 2024

10/10 Excellent

Terry

Traveled with family
Liked: Cleanliness, property conditions & facilities
Friendly staff, excellent breakfast
Stayed 3 nights in Jan 2024

4/10 Poor

Robert

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately the staff were not welcoming at this property, the area felt a bit unsafe, and things just were not as clean as other Hilton hotels we’ve stayed at. Also, there was no hot water for the shower!
Stayed 1 night in Dec 2023

6/10 Okay

Thomas

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I booked the property because it had a hot tub. The hot tub turned out to be outside and was not hot. Big disappointment.
Stayed 1 night in Jan 2024

10/10 Excellent

Rosanna

Traveled with partner
Stayed 1 night in Jan 2024

10/10 Excellent

Devin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LIKED HOW FRIENDLY EVERYONE WAS AND HOW LIT THE PARKING LOT WAS IN THE EVENING. FELT SAFE.
Stayed 2 nights in Jan 2024

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the money. Noisy heater fan. No fan in bathroom.
Stayed 1 night in Jan 2024

10/10 Excellent

Michael, Ozark

Liked: Cleanliness, staff & service, property conditions & facilities
Hampton Inns never disappoint. Consistent quality, service, cleanliness. It is my go to when traveling across the country.
Stayed 1 night in Jan 2024

6/10 Okay

John, Appleton

Traveled with partner
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Saray, el paso

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, limpio y muy bien ubicado!
Stayed 1 night in Jan 2024

6/10 Okay

Karen

Traveled with family
Stayed 3 nights in Jan 2024

10/10 Excellent

Joan

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, easy and quick check-in. Comfy room. Convenient location.
Stayed 1 night in Jan 2024

8/10 Good

Irma

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Dec 2023

8/10 Good

Irma

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jan 2024

10/10 Excellent

Larae

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms & facilities; delicious breakfast; courteous , patient, and professional staff. Thank you.
Stayed 1 night in Dec 2023

10/10 Excellent

Jaclyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked it so much we stayed there on our drive home!
Stayed 1 night in Jan 2024

8/10 Good

Traci

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Margaret

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Front desk staff person was kind and patient. The lobby had a beautiful plant. However, everything seemed dirty and dingy. The whole place could benefit from a deep cleaning and some TLC.
Stayed 1 night in Jan 2024

2/10 Terrible

Michael

Stayed 1 night in Jan 2024

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

MARK

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Carol

Stayed 1 night in Jan 2024

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good pillows. Cozy room nicely laid out. Good breakfast but needed syrup for waffles. Quiet.
Stayed 3 nights in Dec 2023

10/10 Excellent

Jesus

Stayed 1 night in Jan 2024

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, property conditions & facilities
m
Stayed 1 night in Jan 2024

10/10 Excellent

Jessica

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room, staff was friendly upon check in. Area around the hotel is a little sketchy.
Stayed 1 night in Jan 2024

8/10 Good

Monty

Stayed 1 night in Jan 2024

8/10 Good

james

Stayed 1 night in Jan 2024

10/10 Excellent

maria A

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2024

10/10 Excellent

MaryBeth

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
They need better staffing
Stayed 1 night in Jan 2024

6/10 Okay

Paul

Liked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Just watch out for the homeless begging for money.
Stayed 2 nights in Dec 2023

10/10 Excellent

James

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Great place, just be careful of the homeless begging for money
Stayed 1 night in Jan 2024

6/10 Okay

Connie

Traveled with partner
Liked: Amenities
Room was very comfortable, bed too. We thought the breakfast was not what a Hampton generally has., No hot oatmeal prepared, no yogurt, and not enough fruit for everyone. Staff were great though!
Stayed 1 night in Dec 2023

4/10 Poor

Mariah

Disliked: Cleanliness
I stayed a week before, and the room was fine (334 I believe). A week later, during this stay, the room was much dirtier.
Stayed 1 night in Dec 2023

10/10 Excellent

Riva

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Dec 2023

10/10 Excellent

Joe

Stayed 1 night in Jan 2024

10/10 Excellent

Jaclyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the lady that checked us in she was so nice. The room was nice. Breakfast was my family's favorite part 😋
Stayed 1 night in Jan 2024

6/10 Okay

Rebecca

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
This hotel used to be our regular stop when going through Albuquerque but it has become rundown and poorly maintained The toilet clogged the very first time we used it, called the front desk and they said they'd send someone. 2 hours later, we went down to talk to the front desk and were given a plunger and told no maintenance staff was available. This will be our last stay at this location.

10/10 Excellent

Terri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean rooms, quiet- slept great - fantastic breakfast- thanks
Stayed 1 night in Jan 2024