Ratings based on 214 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom AR

close to the convention center

Posted Mar 23, 2015
Pros: google
Cons: the wifi code has changed and should be printed on the guest guide
Location: no much, only shopping
only a short distance to the convention center and the rates are reasonable.
1 out of 5
by A verified travelerfrom wichita

Not truthful about location and views.

Posted Mar 22, 2015
Online this hotel states that you can see downtown landing from roof. Since the Hyatt was built you cannot see and they haven't removed from the attractions of this hotel. Also, do not get a room next to the laundry room. Our room felt like at 6:30AM that a helicopter was about to land next to our room with the machines along with the staff talking. Just terrible experience time wake up on a anniversary trip that early. Tried to get moved and was told they were sold out and they would leave a note for the staff to not start the machines that early. It didn't work the helicopter still landed that early!!! In addition, needed to take a taxi to and from downtown and the 76 strip because the trolley doesn't go that far and takes way too long. I was told by hotel it was a $5 trip untrue statements again. Then to top it off left items in the taxi and the taxi service called to let us know we left merchandise. The taxi service dropped off to hotel and hotel claimed they never received. Will never stay at a Best Western again!!!!!
3 out of 5
Recommended
for Everyone
by A verified traveler

noisy to rest during the afternoon hours

Posted Mar 20, 2015
Pros: clean staff great
Location: great location and many things to do near and great highway access good for the price
great staff! good walking to the areas and easy drive to highway access breakfast ok could be served until 9:30 am enjoy our stays at your hotel
3 out of 5
by A verified travelerfrom Missouri

Posted Mar 17, 2015
Pros: nothing really
Cons: updates, new beds, carpet...
It is a dated motel that looks much better in pictures than the actual motel...
3 out of 5
Recommended
for Business Travelers
by A verified traveler

economy

Posted Mar 17, 2015
Pros: price
Cons: more attentive staff and a better breakfast
Location: convenient
fair to fair ok, could not use hot tub and pool not heated
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 19, 2015
Great hotel and location. Staff were really nice, and they have a good breakfast. Pool was nice and clean.
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenient

Posted Jan 4, 2015
Front desk staff very helpful and friendly as well as the cleaning lady!
3 out of 5
Recommended
for Families
by Jodyfrom Kansas City Suburb

Average Old Hotel

Posted Dec 26, 2014 on Hotels.com
They have attempted to update this hotel but forgot to update the room size and carpet. Our room was humid (in December); as a result, we had to use the AC to remove the humidity. For a single night stay, it was onay.
4 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Dec 22, 2014 on Hotels.com
4 out of 5
Recommended
for Families
by Ralphfrom Tenn

Branson landing

Posted Dec 10, 2014 on Hotels.com
Great location