Ratings based on 951 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
classy chic in middle of actionPosted Mar 25, 2015
just a great hotel with friendly staff and immunities close to all the action rooms very spacious and complementary upgrades one available great meeting space is well
by A verified travelerfrom golden, bc
Expected more!Posted Mar 15, 2015
Pros: The rooms have ok decor and the lobby is nice.
Cons: Heat in the rooms is stupid, not enough pillows, no bathroom amenities from housekeeping, staff is not willing to make up for it.
Location: Walkable to everything downtown and saddledome.
The location of this hotel is awesome, but there were so many little things that went wrong and so little effort to make us happy, it was weird. First, our room only had 3 pillows ( for 2 people), then the heat was impossible to turn down and we sweated all night, then there wasn't any shampoo or conditioner in our room, then the shower door was crappy and off its sliders...when I mentioned this to the front desk upon check out (I'd called about pillows, shampoo, etc), they acted surprised, said they'd d look into it for future guests and then charged me $30 for parking. Charming.
for Everyoneby A verified travelerfrom Medicine Hat
Posted Mar 15, 2015
All good with our stay. Very accommodating. I really like their sweaters they wear.
for Everyoneby A verified travelerfrom Edmonton
Hotel ArtsPosted Mar 9, 2015
Pros: Friendly staff - overall very pleasing!
Cons: More brunch options
Location: Saddledome, eateries not too far away
Very enjoyable! Our room was very comfortable with cleanliness throughout!
by A verified travelerfrom Calgary
Price doesnt include everything!Posted Mar 4, 2015
Pros: Walking distance to the ScotiaBank Saddledome
Cons: Parking, free wifi in ALL areas
Disappointed first to discover that the large outdoor parking lot to the east of the building titled for Hotel Arts is not for your use! Nope. You are asked to pay over $20 to park in the underground lot. Who knows why!? Limited free street parking around and inconvenient to walk from surrounding areas to the hotel Next, free wifi is available only in the lobby area. You go to your room, the bar, the hallway etc... you are going to pay. Hotel staff did NOT inform upon check in that this is the case, and when you are asked to log in to wifi as a guest of the hotel it automatically charges you something like $10/24 hrs or something. They told us that the fee was clearly stated in the log in but it was not, in my opinion. In the end they did cover the internet charge to my liking. Finally, the rooms did not seem to live up to the expectation, considering the price. Yes they were tidy, clean, and had a Keurig and updated bathroom with rain shower head, but there was no mini fridge and only 3 pillows to a king size bed. King size standard room small as well. Overall a satisfactory rating; however, the lack of transparency and the extra costs are somewhat ridiculous considering the reputation this hotel is considered to hold.
for Everyoneby A verified travelerfrom Brooklyn, NY
Great find in CalgaryPosted Feb 23, 2015
I was visiting for business and was lucky to find a place with personality and nice decor. The gym was oddly on the 2nd floor, but nicely kept with towels. The hotel restaurant, Yellow Door, was quite good. The only thing I found odd was that there wasn't a commentary or any snack or drink options in the room itself.
for Everyoneby A verified travelerfrom Alberta
Beautiful hotel and excellent locationPosted Feb 23, 2015
This hotel is absolutely gorgeous! We stayed in one of the newly renovated rooms and enjoyed a beverage at The Yellow Door - which is now a must visit for us in Calgary! Everything about the hotel was wonderful - the only amenities lacking would be a hot tub and in-room mini fridge. Great location as well - a very quick 10min walk to the Saddledome!
for Everyoneby A verified travelerfrom central alberta
Interesting decor!Posted Feb 21, 2015
Pros: Enjoyed the decor & service .
Cons: Mini fridge in the room would have been nice.
Location: The hotel is close to the Saddledome and downtown core.
Warm, friendly and efficient greeting at reception desk. Room had two queen beds & I should have enquired at check-in as we would have preferred a king bed. The hotel was very accommodating with my request for a late checkout. The decorating in Hotel Arts is vibrant and interesting. We also had dinner at Raw Bar which was very good.
for Business Travelersby A verified traveler
Excellent, will stay again!Posted Feb 3, 2015
Pros: Trendy, clean, friendly, Excellent Restaurant. Competetive rates.
Location: great location to downtown and the Stampede Grounds.
Great place and the staff were excellent as well. Really enjoyed the 3 course meal in the Yellow Door Restaurant. Great location and could walk to the BMO Centre at the Stampede grounds. One thing to note is we weren't aware of the undergorund parking and the new fellow at the front desk forgot to mention.
for Everyoneby A verified traveler
Very nice hotel and very modern.Posted Feb 3, 2015
The stay was great but the only thing was they did not have free wifi!