Ratings based on 572 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom Miami, FL

Great for conventions.

Posted Mar 28, 2015
Pros: That the Palm restaurant was in the lobby.
Cons: Update the bathrooms.
Location: Location is great. Close to all the sites.
Lacks the warmth of a regular size hotel. Too large for a nice family visit to Denver.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom h

Nice hotel in downtown Denver

Posted Mar 9, 2015
Great price, wonderful location ! Staff was great! I will definitely stay here again
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 25, 2015
During check in elevators were down yet staff failed to inform us during check in. We had to walk to elevators realize they weren't working then go back to front desk to check bag with bell hop and go wonder around. One day during our six nights they forgot to clean our room. Should be better for what you pay.
1 out of 5
by A verified travelerfrom denver

Front desk

Posted Jan 25, 2015
Either there was 1 or nobody at the front desk during check in and check out.. When I pay that kind of money for a room for one night I'd expect way better service.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 6, 2015
The Westin downtown Denver was everything that I could of asked for. The location was perfect. Some great restaurants and stores were located on our street as well as a couple of blocks away that were walking distance. The staff was awesome as well. When I asked for a refrigerator to be delivered to my room, the staff delivered it under 5 minutes! Overall, i would stay at this hotel again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 4, 2015
Great location, easy access, nice and comfortable room.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 2, 2015
Took over an hour to get my bags and we missed our dinner reservation on New Years Eve. Not much of an apology since they were so busy.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 1, 2015
Great location; nice rooms; friendly and helpful staff
5 out of 5
Recommended
for Couples
by Adamfrom Colorado

Great place to stay downtown!

Posted Dec 24, 2014 on Hotels.com
Everything was great!
4 out of 5
Recommended
for Couples
by A verified traveler

Comfortable, quick trip

Posted Dec 21, 2014 on Hotels.com
Just a quick overnight trip before catching the train out of Union Station. It was fun to look out the window and see people ice-skating.