Ratings based on 1,936 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
85% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Mar 24, 2015
The hotel is conveniently located near the sea port. Nice stay!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Grand Rapids, MI

Posted Mar 23, 2015
Pros: Expedia referred me to this hotel.
Location: The Bayside Park is in walking distance to the hotel. Miami Beach is a short car ride. The Miami Heat stadium is a short ride on the People Mover.
This hotel was centrally located to many tourist areas of Miami.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Los Angeles, California

Posted Mar 10, 2015
Amazing hotel, great staff, most comfortable pillows! Pleasant experience
1 out of 5
by A verified travelerfrom wpb

Expensive

Posted Mar 3, 2015
I believe this room was way to pricey for that the actual room was worth. My bathroom needed to be updated (the fixtures in the shower where loose so everytime I showered I thought it was going to break when I pulled on it to turn the water on) the AC wasn't blowing well it was that cool in the room, my tv was located on a short counter making it difficult to watch tv w/o being uncomfortable and my refrigerator was off so I had to wait for it to cool down before putting food. I have had better rooms in Miami for much less. I would recommend this hotel isn't worth the money
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Canada

Great location

Posted Mar 3, 2015
Pros: Location
Cons: Bathrooms needs upgrade, mole in the bathroom.
Location: Close to restaurants. Nice walk along the bay to Bayside Market. Metro rail is close and is free.
Great location, nice walk to restaurants and Bayside market. Needs a tad of upgrades, like bathrooms. Comfortable rooms. Clean.
2 out of 5
by A verified traveler

Posted Mar 2, 2015
This hotel is in great need of refresh. The staff was ok...effectively no valet service at 10pm...but my stay was too abbreviated to make a significant assessment. I would not pay the rates asked for this quality with much nicer facilities within walking distance.
1 out of 5
by A verified travelerfrom milan

siamo scappati

Posted Mar 2, 2015
Cons: l'hotel andrebbe interamente rimodernato. è cadente in ogni parte.
Location: è nella zona finanziara della città, quindi non c'è assolutamente nulla intorno. 30 minuti (e 25 dollari) da miami beach o coral gables.
dopo aver visitato 3 stanze dell'hotel siamo dovuti scappare. sporche, trascurate, cadenti. l'hotel è vecchio e malandato.
3 out of 5
by A verified traveler

Posted Feb 28, 2015
It wass close to the summit venue which was good. Staff was nice. Hotel needs a renovation badly. Bathrooms as part of the room with carpet? It's stuck in the very bad 70s and doesn't even provide a mini bar. Awful design everywhere
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Where's the WIFI?

Posted Feb 26, 2015
Cons: BETTER WIFI IN THE ROOMS!!!!!!
Hotel was fine, though the sound from cars crossing the bridge outside was constant. However, as a business traveler, I was VERY disappointed in the quality of the WiFi in my room. I had to go to the lobby to get work done. Otherwise, clean, comfortable, and the staff was very nice.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom san diego

nice staff

Posted Feb 24, 2015
We arrived at 630am and requested an early check in. We didn't expect to get a room right away, but we did!!!! we were happily surprise!