Ratings based on 345 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified traveler from Seattle, WA

Hotel by water.

Posted Jul 6, 2015
Pros: Nice restaurant and by water.
Cons: Front and Carpet on hall way was not pleased.
It's good location also restaurant was very nice. Room was nice as well. But TV was down and they didn't even know until I report that.
5 out of 5
Recommended
for Everyone
by A verified traveler from New Westminister, BC

Beautiful!

Posted Jun 30, 2015
The staff is vey helpful and the location is beautiful. A view from every room. I highly recommend this hotel! The restaurant downstairs is great also!
4 out of 5
Recommended
for Everyone
by A verified traveler from Calgary, Alberta

Nice hotel on the boardwalk of the Fraser River

Posted Jun 29, 2015
Cons: The decor could be updated...everything was a bit retro.
Location: New Westminster is quieter then downtown Vancouver. Transit is a 10 min walk from the hotel so you can get downtown quickly and cheaply.
We enjoyed our stay at The Inn at the Quay. The hotel is a bit dated but the room was adequate and the bed was very comfortable. We enjoyed local seafood at The Boathouse (the Inn's attached restaurant) and we enjoyed a spontaneous paddle boat river cruise. The boardwalk makes for a lovely walk along the river and it was fun to watch tugboats pulling timber downstream. New Westminster is a 30min drive from Vancouver Airport and about 45 min from downtown Vancouver. We enjoyed being out of the busy city and resting in quieter surroundings with full amenities (shopping mall) across the street.
1 out of 5
by A verified traveler from Coquitlam

Closed to Fraser River

Posted Jun 28, 2015
I was not impressed with the front desk he was not very helpful at all to me so with that I am not coming at all.
3 out of 5
by A verified traveler from san francisco

Hotel next to river

Posted Jun 18, 2015
Some of the furniture were updated but not all, carpet in room and hall way were stained and worn. Air conditioner was noisy when running. On the other hand, lobby was nice and clean but that didn't help on my comfort. Parking was private garage with $10 surcharge per day. Nice location next to river for scenery but area turned dead after dark. If plan to stay at this inn, make sure to request a room with balcony or you will end up one without, that's what happened to me.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel. We found it quiet and comfortable

Posted Jun 17, 2015
Great restaurant on site, great food good service. Staff were very helpful when I could not find how to turn off the AC, they came and did it for us. The lounge area was bright and cheerful. I also liked there small gym room, which I used everyday while we were there. Will go back if and when we need a hotel in the area.
4 out of 5
Recommended
for Everyone
by A verified traveler

GREAT LOCATION .. RIVER VIEW

Posted Jun 15, 2015
Pros: LOCATION. STAFF ROOMS
Cons: AUTOMATIC FRONT DOORS... .HOTEL OF THIS QUALITY MISSED THAT ONE!!
Location: EVERYTHING CLOSE BY
HOTEL SITS OVER THE FRASER RIVER IN NEW WEST... EVERYTHING A SHORT WALK AWAY.. NEXT DOOR RESTUARANTS SHOPPING.. ACROSS THE BRIDGE THE MALL SHOPPING ETC.. CLOSE DRIVE TO VANCOUVER... GREAT CHOICE AWAY FROM BUSY VANCOUVER... SKYTRAIN ACROSS THE BRIDGE TO EVERYWHERE.. HAD A GREAT STAY.. HOTEL IS BEAUTIFUL AND THE STAFF HELPFUL AND ROOMS ARE PLUSH... WOULD STAY HERE AGAIN..
4 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton

Nice Hotel, cleanish rooms beautiful view.

Posted Jun 15, 2015
Pros: Comfy beds, clean bathroom, nice balcony, pretty view, lots of places to eat close by.
Cons: There were some cobwebs on the ceiling above the bed, that was a bit gross. There was once staff member who was fairly rude.
Location: Great location, right on the water, lots of places to walk and eat and shop. Loved it.
This hotel was modern, comfortable and for the most part the rooms were clean. The view from our room was gorgeous. We had three meals at the hotel's surrounding restaurants and all of them were great.
5 out of 5
Recommended
for Everyone
by A verified traveler from New Hamburg Ont

Great hotel.

Posted Jun 9, 2015
Pros: The hotel is very clean.
Cons: The room temperature was hard to regulate but on a very warm day the air conditioning was most welcome.
Location: Little off the beaten track and a railroad track runs in front of the hotel but I wasn't bothered by it.
Excellent hotel for the price! Stayed three days early June and found staff very friendly and helpful. Room was very clean, comfortable bed and outstanding view of the Fraser River!
5 out of 5
Recommended
for Everyone
by A verified traveler from calgary

Great location

Posted Jun 8, 2015
Pros: We enjoyed the Comfortable beds and the view from our room. It was also. Ice to have a small refrigerator and morning coffee
Cons: The room air conditioner was a little bit noisy.
Location: There is a lovely Boardwalk, restaurants and great scenery There are bike rentals right there and coffee shops just out on Colmbia Street
We enjoyed our room on the 7th floor looking out at the water and watching the boats, etc. also there was a liveliness to the area as people are out enjoying the boardwalk and the nearby restaurants, market, etc.