Ratings based on 449 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom New Hope, PA

Good...But Could Be Better

Posted Mar 16, 2015
Pros: see above.
Cons: See above.
Location: The zoo is wonderful and very close.
This property, location, and staff are very good, with a few exceptions that could easily be improved. Housecleaning failed to clean our room one morning, even though we were out of the room from 8 Am to 1PM. And no, we did not leave out the DND sign. A different day, they cleaned in the morning, but only left us with bath towels. No hand towels or wash cloths. The bathroom product line is terrible. And while the pool was warm and relatively clean, the spectacular view of the mountains was dimmed somewhat by floor to ceiling windows that look as they had not been cleaned in years. Breakfast was excellent, as were the front desk staff, coffee shop staff, etc. But the housekeeping staff were unfriendly. No eye contact, no greetings, nothing. So basically, the property needs a new housekeeping staff and manager.
Comment from Hotel Management
Mar 22, 2015 by Joe Snarr, Hotel Management
Thank you for taking the time to share your feedback in regards to your recent stay at the Salt Lake City Marriott University Park. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for your experience and the issue with our housekeeping department. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Salt Lake City. Joe Snarr General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom St. Goerge, UT

Nice hotel near the UofU.

Posted Mar 15, 2015
Time away from downtown overlooking the Salt Lake Valley.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location for our purpose.

Posted Mar 9, 2015
Clean, friendly, nice bar, Starbucks was nice plus. Room was comfortable and clean.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel close to the game!

Posted Mar 2, 2015
Very nice hotel close to the U of U game. Clean comfortable rooms, good shuttle service.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Holladay, UT

Great place to stay near the University of Utah.

Posted Feb 24, 2015
Pros: Location and staff.
My husband and I stayed there for an event, the staff were very pleasant and welcoming. They answered all of our questions and the driver of the shuttle was most amazing. He took and dropped us off at a restaurant and offered to come pick us up, just needed to call. The room was a typical room, nothing fancy. It was quiet, I couldn't hear the people next door or noise throughout the hotel. We had a beautiful view of the mountain and sunrise. I would recommend this hotel to anyone needing to stay near the University of Utah (school, hospital, Red Butte, museum, it's close to it all).
5 out of 5
Recommended
for Everyone
by A verified travelerfrom w

very nice and comfortable

Posted Feb 19, 2015
Loved the comfort of the beds. Just needed a good nights sleep and it was great!
2 out of 5
by A verified travelerfrom Durango

stay at marriott University of Utah

Posted Feb 18, 2015
Pros: location
Cons: see above
Location: close to all downtown activities
room layout not good around bathroom & closet. bathroom door would open by itself...had to wedge paper to keep it closed. conference room on 4th floor was used to feed a basketball team. apparently fish was served because it stunk to high heaven for a day & a half
Comment from Hotel Management
Mar 6, 2015 by Michelle, Hotel Management
Thank you for taking the time to share your feedback in regards to your recent stay at the Salt Lake City Marriott University Park. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for your experience and the issue with your bathroom door. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Salt Lake City. Joe Snarr General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

It was very nice and relaxing food was also great.

Posted Feb 17, 2015
We had a great weekend it was peaceful and very relaxing.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Wyoming

Very nice hotel close to hospitals and events

Posted Feb 16, 2015
Pros: Very nice staff great location. Starbucks in the lobby.
Location: Red Butte Garden is nearby, City Creek Shopping Center, Trolley Square
The staff was very friendly when I checked in, very helpful and knowledgable about the area. This hotel is very clean and beautiful. I love the Chihuly glass sculpture in the atrium. Gorgeous views of the mountains and the city. This hotel is close to Primary Children's Hospital, University of Utah Hospital, LDS Hospital, Shriner's Children's Hospital, Salt Lake Regional Medical Hospital and the Veterans Hospital.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Montreal

Fantastic Hotel with very welcoming staff!

Posted Feb 8, 2015
Pros: Friendly staff and beautiful hotel
Location: Near the city center and quiet environment.
The moment you enter the hotel, the staff makes you feel at home. The very open concept hotel is beautiful and the fireplace surrounded by comfortable chairs are calling you. Great atmosphere around the bar. The room was very modern and super clean. Very good value for money! Would come back longer any time!