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We enjoyed our stay very much. Staff was friendly and helpful. Rooms were clean and had a fun feel to them. Hotel did seem like it was older and had a funny smell in the hallways. But that wasn't something that we minded. Rooms were a little small but we made it work. Loved the little vanity area ...
Cute hotel with friendly, helpful staff. Close proximity to a mecca of shopping and restaurants. The rooms are a bit small but that's par for the course in SF. More importantly, we were impressed with the cleanliness of our room and the hotel in general. We would definitely stay here again.
Very nice location. Rooms OK but not great. I was unlucky because my room was facing Powell street, which is very nosy at night, which makes my stay less comfortable.
Super friendly staff, hotel has lots of character. Rooms are not the typical "modern hotel" type of room, they're more basic. Window A/C unit kept turning on and off, and I wasn't able to get the window open. Bed was comfortable, a bit on the hard side.
The hotel is close to Union Square and an easy walk to Chinatown. Lots of restaurants and cafes around the hotel. Will definitely consider coming back the next time I am in San Francisco. Further, a suite upgrade at the hotel is well worth it.
The front counter staff Liz and Mark we so superb, please don't ever lose them, they need a raise!!!!! Both were so friendly and helpful, so much more than expected. Every question about the area I had, never a worry, they made sure I completely understood and offered additional suggestions. My room ...
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