Ratings based on 94 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
95% of guests recommend
4.9 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Washington, DC

Top notch service in a wonderful location

Posted Mar 21, 2015
Pros: The energy of the staff, the special touches.
When asked if it was a special occasion I said it was to celibrate the end of my treatment for breast cancer. I received a personal note from the front desk and also a special notice at the end of brunch. And speaking of Sunday brunch, one of the best that I have ever had and service was excellent. The view of the ocean ,the sunrises off the water, the peaceful location while still close to down town Santa Barbara were fantastic. I have stayed in quite a few spectacular hotels but this ranks very high for service. (I liked it better than the Biltmore four seasons and the Canary both of which we stayed at in prior visits)
5 out of 5
Recommended
for Everyone
by A verified traveler

Increíble!

Posted Mar 17, 2015
El lugar está a 5 minutos del centro, pero vale mucho la pena! El personal fue muy agradable. La habitación muy linda y con muchos detalles. A penas llegamos había un plato de frutos secos y un champagne. En la cama un almohadón con la letra de mi apellido. Fue un placer!
5 out of 5
Recommended
for Everyone
by A verified traveler

special spot

Posted Mar 15, 2015
Pros: location views
Cons: room makeover
memorable good food and wine list......................................................
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Paradise Valley AZ

Food, service. staff were all wonderful.

Posted Mar 1, 2015
Pros: The location, quiet, service. Very relaxing stay.
Cons: New bathroom towels!
Location: It is located just minutes from State Street, and a pretty back way drive to Monticito.
Our room was very comfortable, with a lovely garden view. Food was delicious. The staff always knew our name and were most attentive. Our only issue was the bathroom towels...time for new towels!
5 out of 5
Recommended
for Couples
by A verified travelerfrom chicago, il

Posted Feb 27, 2015
Pros: Excellent service, beautiful setting and grounds, charming, comfortable and luxurious rooms.
Cons: Dinner
Location: Santa Barbara CA. Wine tasting both in and out of town. Waterfront. Gardens, an historic mission and courthouse, harbor and waterfront.
Lovely weekend getaway in a charming hotel in a beautiful city
5 out of 5
Recommended
for Everyone
by A verified travelerfrom pdx

Nice view and neighborhood

Posted Feb 25, 2015
Nice new upgraded room. Great bar with wonderful view. Friendly staff, extremely helpful
4 out of 5
Recommended
for Everyone
by A verified traveler

The staff was great...

Posted Feb 18, 2015
Pros: Staff and the view.
Cons: The food was below average.
Location: State Street is a great place to visit.
Everything was perfect with the staff and the room... The food served in the restaurant was below average. No taste, small portions , I would recommend not eating at the hotel and take the short trip to State St and eat at one on the many quality restaurants.
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Feb 10, 2015
It was wonderful. A truely special place. The staff, wonderful, food excellent, accommodations special.
2 out of 5
by A verified travelerfrom Newport Beach

Posted Feb 2, 2015
Pros: Design is appealing.
Cons: I won't stay there again.
Terrible service at restaurant; delayed or non-existent room service. Condescending management. This is a very awkward place to stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 26, 2015
Terrific! Service needs tweaking.Slow and somewhat unreliable.