Ratings based on 996 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
88% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom FL

VIEW

Posted Mar 27, 2015
HAD A GRET VIEW. FOOD WAS VERY GOOD. SERVICE COULD NOT HAVE BEEN BETTER.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Valley Forge, Pa

Central to Tampa

Posted Mar 25, 2015
Pros: Location, local enviroment
Cons: refurbish
Location: River walk, ship terminal, convention and arenas all within walking.
Nice hotel, clean and well managed, nice staff. The facility is showing its age. normal ware and tare
5 out of 5
Recommended
for Everyone
by A verified travelerfrom chi town

I wish I could stay longer

Posted Mar 25, 2015
It was awesome, the views the things to do ,clean, nothing bad to say
1 out of 5
by A verified travelerfrom FL

disappointed

Posted Mar 24, 2015
Pros: location
Cons: room upkeep and service
Location: close to Amalie Arena and the convention center
the room was not ready an hour after our arrival, rude bartenders and incredibly overpriced drinks, shower clogged and then did not drain after hours, and the housekeeping woke us up in the morning by knocking on our door at 8:30 AM
3 out of 5
by A verified travelerfrom Concord, CA

They Nickel and Dime You Quite a Bit

Posted Mar 21, 2015
Pros: The staff.
Cons: Surcharges removed or reduced.
Location: Didn't really have time for much outside of business, but the location is safe and central it seems, so that was a plus.
I stayed at this hotel because it got high marks on Expedia. I was a bit dismayed at all of the "surcharges" they impose after you book. For example, parking costs about $18 a day, Wi-Fi in the rooms is $13 a day, and breakfast is NOT complimentary. These are amenities I'm fairly accustomed to being comped, so it was surprising that at such a high rate (~$385 / night per the front desk clerk) that the hotel is unable to provide these on a complimentary basis. The location is nice and very convenient, and rooms have nice views. If you hate getting nickled and dimed while traveling at every step, this is not the hotel for you, though. Staff is very professional and helpful. I at least felt taken care of by them.
Comment from Hotel Management
Mar 25, 2015 by LMaranzano, Hotel Management
Greetings, We apologize that you felt nickel and dimed. The best thing to do is to booked directly with our website and become a member of our loyalty program. This way you can read about our amenities and also you will start earning benefits such as the amenities you noted in your review. If you have any questions or concerns we would be happy to speak with you at your earliest convenience.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom St Augustine Fl

Close to events

Posted Mar 21, 2015
It was great. Within walking to shopping,eating,boating and hockey.
Comment from Hotel Management
Mar 22, 2015 by LMaranzano, Hotel Management
Thank you for choosing the Westin Tampa Harbour Island Gordon! We are happy to know that you had a great stay! Come back and visit us again soon!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Naples, FL

Nice location. Overpriced & understaffed.

Posted Mar 19, 2015
Although the hotel was completely booked, the pool bar was never open. Had to order via room service and pay a $3 delivery fee + 21% gratuity instead. Pool was "heated" according to the staff, but the water was cold. In room movies were $18 each. Outrageous! Best part about the stay was the kind staff and location.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 18, 2015
Pros: Center town
Excellent hotel Center town Excellent view We went to see a Hockey game and the forum is near of your hotel We visited the Ybor city and the tramway is near of your hotel
Comment from Hotel Management
Mar 22, 2015 by LMaranzano, Hotel Management
Thank you for choosing the Westin Tampa Harbour Island! Come back and visit us again soon!
5 out of 5
by A verified traveler

Close to Arena.

Posted Mar 9, 2015
Pros: Excellent staff.
Cons: For the price we paid I would not expect to pay for wifi ($2.95 for 1 hour) or water ($3.95 per). These items should be included for third party book
Location: Very well located in downtown Tampa.
Great location close to all downtown activities. I don't think you should have to pay for water or wifi because you used a third party (Expedia) to make your arrangements.
Comment from Hotel Management
Mar 14, 2015 by LMaranzano, Hotel Management
Thank you for choosing the Westin Tampa Harbour Island~ It is great to hear that we were a great location for all of your downtown activities! We hope to see you again!
1 out of 5
by A verified travelerfrom miami

A/c was not working, bed sheets were NEVER changed

Posted Feb 27, 2015
The bathroom was dirty and the room was hot because A/C was not working