Ratings based on 801 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
76% of guests recommend
3.3 Room cleanliness
3.6 Service & staff
3.3 Room comfort
2.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Morenci, AZ

Disappointed

Posted Mar 3, 2015
I've stayed here before and had a decent room. But this time, was completely disappointed when I asked for an accessible room. The adjoining door to the next room was in the bathroom (for me) which made it extremely uncomfortable because the door was in the bedroom for them. The next room was slightly updated in comparison but the sink didn't drain and the bed was completely on the floor (no rails).
4 out of 5
Recommended
for Everyone
by A verified travelerfrom orange

Nice hotel

Posted Feb 24, 2015
Good for a getaway, good for families . Close to UA
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Bristol, RI

Nice heated pool, Nice Free Breakfast.

Posted Feb 23, 2015
Pros: Staff,Free Breakfast, Pub, Grill in the Hotell
Cons: More improvements on the Hotel in general and rooms
Location: Trains, horns at late night but not much can done there....
Needs some fizing up and some are in progress currenty. Free Breakfast and Internet
2 out of 5
by A verified traveler

You get what you pay for

Posted Jan 23, 2015
Pros: Large complex. Inner yard and pool area very nice and safe for young families
Cons: Almost everything needs a paint job and a good clean. Walls were so thin the noise from the rooms on both sides of us came in loud and clear
Location: Reasonable location. Close to freeway but also close to the university district. Easy to access bike trails
Nice staff who tried hard but facility was old and tired
2 out of 5
Recommended
for Everyone
by A verified travelerfrom New Mexico

You get what you pay for.....

Posted Jan 22, 2015
Pros: The bar and breakfast was great...staff was friendly and helpful.
Cons: More instructions in the room, more bedding and updates to the room. I would only recommend with detailed description and what to expect.
Location: It was close to where we needed to be but I don't know about anything else.
The hotel is nice and the staff were very helpful but the room was disappointing and very outdated.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom seattle

Nice hotel close to the trolly

Posted Jan 21, 2015
But nothing within walking distance for simple food to have in the room. Walking west towards stores is dangerous to walk with no sidewalks, crossing freeway entrances.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 20, 2015
Pros: location
Cons: tub
2 day stay for meeting, convenient walking distance to olg tucson
1 out of 5
by A verified traveler

Worst hotel experience

Posted Jan 20, 2015
What a lie! The pictures posted online are not true! Our room smelled like an animal died in there! Ceiling had brown stains, curtains had tape over the top. Chairs were badly stained, refrigerator not turned on and filthy the microwave not plugged in and dirty. Towels were old, hard, dinghy as if they'd been reused. Bed smelled and had hair all over it. The TV was so old and the picture was green . The entire room looked like someone lived there. Don't be fooled by the lobby that was really nice unfortunately does not reflect the room we stayed in . When I checked out early all I received was "oh sorry about that "
2 out of 5
by A verified travelerfrom Phoenix

Too many drawbacks to be a good value

Posted Jan 16, 2015
Pros: The staff is incredibly friendly, helpful, and efficient! The rooms are very clean, roomy and comfortable.
Cons: The price is way too high for a room with unceasing traffic noise, to the point that it interferes with sleeping!
Location: Not the best area of town, but easy to get around.
Overall, I felt that the hotel prices are way too high for the overall comfort of the stay, due to the traffic noise.
2 out of 5
by A verified travelerfrom Maryland

Hotel too close to I-10 freeway.

Posted Jan 14, 2015
I was placed on the side of the hotel that was closest to the highway. It was so loud that I could not fall asleep. I asked to be moved and they said that due to renovations it would not be possible. I don't know how you can't move someone to another area of the hotel. I feel it was poor customer service. I would not recommend this hotel to anyone.