Ratings based on 801 Verified Reviews
They paid and stayed. We double-checked.
3.3 Room cleanliness
3.6 Service & staff
3.3 Room comfort
2.9 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Morenci, AZ
DisappointedPosted Mar 3, 2015
I've stayed here before and had a decent room. But this time, was completely disappointed when I asked for an accessible room. The adjoining door to the next room was in the bathroom (for me) which made it extremely uncomfortable because the door was in the bedroom for them. The next room was slightly updated in comparison but the sink didn't drain and the bed was completely on the floor (no rails).
for Everyoneby A verified travelerfrom orange
Nice hotelPosted Feb 24, 2015
Good for a getaway, good for families . Close to UA
for Everyoneby A verified travelerfrom Bristol, RI
Nice heated pool, Nice Free Breakfast.Posted Feb 23, 2015
Pros: Staff,Free Breakfast, Pub, Grill in the Hotell
Cons: More improvements on the Hotel in general and rooms
Location: Trains, horns at late night but not much can done there....
Needs some fizing up and some are in progress currenty. Free Breakfast and Internet
by A verified traveler
You get what you pay forPosted Jan 23, 2015
Pros: Large complex. Inner yard and pool area very nice and safe for young families
Cons: Almost everything needs a paint job and a good clean. Walls were so thin the noise from the rooms on both sides of us came in loud and clear
Location: Reasonable location. Close to freeway but also close to the university district. Easy to access bike trails
Nice staff who tried hard but facility was old and tired
for Everyoneby A verified travelerfrom New Mexico
You get what you pay for.....Posted Jan 22, 2015
Pros: The bar and breakfast was great...staff was friendly and helpful.
Cons: More instructions in the room, more bedding and updates to the room. I would only recommend with detailed description and what to expect.
Location: It was close to where we needed to be but I don't know about anything else.
The hotel is nice and the staff were very helpful but the room was disappointing and very outdated.
for Everyoneby A verified travelerfrom seattle
Nice hotel close to the trollyPosted Jan 21, 2015
But nothing within walking distance for simple food to have in the room. Walking west towards stores is dangerous to walk with no sidewalks, crossing freeway entrances.
for Everyoneby A verified traveler
Posted Jan 20, 2015
2 day stay for meeting, convenient walking distance to olg tucson
by A verified traveler
Worst hotel experiencePosted Jan 20, 2015
What a lie! The pictures posted online are not true! Our room smelled like an animal died in there! Ceiling had brown stains, curtains had tape over the top. Chairs were badly stained, refrigerator not turned on and filthy the microwave not plugged in and dirty. Towels were old, hard, dinghy as if they'd been reused. Bed smelled and had hair all over it. The TV was so old and the picture was green . The entire room looked like someone lived there. Don't be fooled by the lobby that was really nice unfortunately does not reflect the room we stayed in . When I checked out early all I received was "oh sorry about that "
by A verified travelerfrom Phoenix
Too many drawbacks to be a good valuePosted Jan 16, 2015
Pros: The staff is incredibly friendly, helpful, and efficient! The rooms are very clean, roomy and comfortable.
Cons: The price is way too high for a room with unceasing traffic noise, to the point that it interferes with sleeping!
Location: Not the best area of town, but easy to get around.
Overall, I felt that the hotel prices are way too high for the overall comfort of the stay, due to the traffic noise.
by A verified travelerfrom Maryland
Hotel too close to I-10 freeway.Posted Jan 14, 2015
I was placed on the side of the hotel that was closest to the highway. It was so loud that I could not fall asleep. I asked to be moved and they said that due to renovations it would not be possible. I don't know how you can't move someone to another area of the hotel. I feel it was poor customer service. I would not recommend this hotel to anyone.