Ratings based on 769 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Great views over the harbour

Posted Mar 23, 2015
Pros: Location, service and condition of the room
Excellent service. I had a wonderful view over the harbour from my room. The hotel is in a great location and the service is excellent.
Comment from Hotel Management
Mar 25, 2015 by FairmontWaterfront, Hotel Management
Dear Guest, I'm so pleased that the view from your guest room was so amazing. We're happy to offer three distinct views of Vancouver - City View, Partial Harbour, and Harbour View. Thank you for your review. I hope we can see you again soon! Warm regards, Indu Brar General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to everything

Posted Mar 10, 2015
We were just in town for one night, so it was fun to be downtown. The property has great amenities and amazing views. The staff were very friendly, the room was clean and modern.
Comment from Hotel Management
Mar 11, 2015 by FairmontWaterfront, Hotel Management
Dear Guest, It's wonderful to read that you had such an enjoyable stay at Fairmont Waterfront and that the service was exceptional. I hope we can welcome you again soon! Warm regards, Indu Brar General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great stay

Posted Mar 9, 2015
Lovely stay in a newly renovated room. Quiet and very comfortable room and bed. I wish our room had a bathtub and not only a shower however. Would stay again.
Comment from Hotel Management
Mar 11, 2015 by FairmontWaterfront, Hotel Management
Dear Guest, Thank you very much for taking the time to write your review. I'm so pleased you had an enjoyable stay. When your travels bring you back, please let us know prior to arrival or upon check-in if you would prefer a bathtub. Approximately a third of our guest rooms have spa showers only and we will do everything possible to accommodate your request. Warm regards, Indu Brar General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Seattle

best hotel we stayed in Vancouver

Posted Feb 25, 2015
Pros: very nice hotel, great service, convenient location
Location: Flyover Canada at Canada Place
very nice hotel, great service, convenient location. would definitely recommend it to anyone visiting Vancouver
Comment from Hotel Management
Mar 6, 2015 by FairmontWaterfront, Hotel Management
Dear Guest, We do our utmost to provide exceptional service and I'm thrilled that this was your experience. I hope that we can be your hosts again when you return to Vancouver. Warm regards, Indu Brar General Manager
5 out of 5
Recommended
for Couples
by A verified travelerfrom Seattle, WA

Great views and good location

Posted Feb 23, 2015
Great views of city and water from room 1724, beautifully remodeled bathroom and room. Comfortable and clean. Loved lying in bed and looking at the surrounding skyscrapers at night. Good breakfast in the restaurant downstairs. Staff friendly and helpful. Would stay there again.
Comment from Hotel Management
Mar 6, 2015 by FairmontWaterfront, Hotel Management
Dear Guest, I'm thrilled to know what an exceptional experience you had at Fairmont Waterfront, especially the service. I look forward to sharing your accolades with my team. I hope we can welcome you again! Warm regards, Indu Brar General Manager
5 out of 5
Recommended
for Couples
by A verified travelerfrom Des Moines, WA

The lobby smells so good!!!

Posted Feb 19, 2015
Pros: The smell of the lobby, cool bar scene.
Location: Good central location to Chinatown, Robson Street, areas and Granville Island.
I'm not sure if they pump the smell into the lobby or not, but it smelt like the most beautiful flowers! Which was a nice reprieve after sitting in traffic through the border. The rooms were very nice, comfy beds and good views. We had drinks and food in the bar twice and it was delicious and reasonably priced. Not to mention that they have live music on the weekends at no extra charge. On a cold night its nice to sit by their fire place. Location was central to downtown and everything was in walking distance. I would absolutely stay here again.
Comment from Hotel Management
Mar 6, 2015 by FairmontWaterfront, Hotel Management
Dear Guest, Thank you for your wonderful review! We are pleased to offer a signature scent in our lobby to add to the feeling of relaxed luxury we strive to provide. I'm so pleased that your entire stay was so enjoyable, from your guest room to dining experiences. I look forward to sharing your compliments with my team and hope we can welcome you again soon. Warm regards, Indu Brar General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 16, 2015
Loved it, spacious, the view was amazing, and the staff were excellent!
Comment from Hotel Management
Mar 6, 2015 by FairmontWaterfront, Hotel Management
Dear Guest, We are lucky to be able to provide some truly wonderful views of Vancouver, the harbour, and the coastal mountains from our guest rooms. What we truly strive to provide, however, is exceptional service and I'm so pleased that was your experience. I hope we can see you again soon! Warm regards, Indu Brar General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Manitoba

Good hotel, close to convention facilities

Posted Feb 16, 2015
Pros: Proximity to convention facilities, excellent restaurant with good service
Location: Did not have time to take advantage of the Vancouver location.
Service was good, staff very helpful and pleasant.
Comment from Hotel Management
Mar 6, 2015 by FairmontWaterfront, Hotel Management
Dear Guest, Thank you so much for taking the time to post your review. I'm very happy that the service you received was exceptional. I look forward to being your host again when your return to Vancouver! Warm regards, Indu Brar General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Seattle area, WA

Amazing hotel, perfect location

Posted Feb 11, 2015
Pros: The beds/linens are amazing! The shower/bathroom design is awesome and the views are great too!
Cons: Nickel and diming every little thing. Parking should be free with the price that is paid for the room. $46/night is steep.
Location: Shopping, etc. Take the Sky Train to Burrard or Granville stop to reach other areas.
Check-in staff is super! This hotel is situated perfectly to reach pretty much anywhere. It's across from the Convention Center and the Sky Train is at the bottom of the hotel. It can't get any more convenient! We took it to the Stadium stop for a Canucks game. Tip #1: Buy your return ticket right after you get there from one of the Sky Train agents and avoid the hassle after the game! Tip #2: Make sure you slide the bathroom door COMPLETELY closed or it will slide all the way open as you're using it...could be embarrassing! The beds are amazingly comfortable, the inset TV is done well and the modern style bathroom with rain showerhead and backlit mirror is unbelievable! Their lobby restaurant and bar is a tad on the expensive side. Valet parking is spendy at $46/night, although the valet guys, especially Tung, were great!
Comment from Hotel Management
Mar 6, 2015 by FairmontWaterfront, Hotel Management
Dear Guest, I'm thrilled that your experience at Fairmont Waterfront was so enjoyable, especially because the service you received was exceptional. I can't wait to share your compliments with my team, especially Tung. We will also work to ensure that all doors in our guest rooms are functioning correctly. I hope we can see you again! Warm regards, Indu Brar General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 8, 2015
Hotel was great and so was the staff. I would highly recommend this hotel. Perfect location.
Comment from Hotel Management
Mar 6, 2015 by FairmontWaterfront, Hotel Management
Dear Guest, I'm so glad that your stay was enjoyable and hope that when your travels bring you back to Vancouver we can welcome you again. Sincerely, Indu Brar General Manager