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Reviews of HYPERION Hotel Dresden Am Schloss

HYPERION Hotel Dresden Am Schloss
Schlosstrasse 16, Dresden, SN

Reviews

9.4

Exceptional

Rating 10 - Excellent. 703 out of 1001 reviews" "
Rating 8 - Good. 251 out of 1001 reviews" "
Rating 6 - Okay. 33 out of 1001 reviews" "
Rating 4 - Poor. 11 out of 1001 reviews" "
Rating 2 - Terrible. 3 out of 1001 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot
It was a great experience they really paid attention to us made us feel special
Stayed 1 night in Jan 2024
Response from Anika Müller - Online Reputation Manager on Jan 8, 2024
Dear Martin, Thanks a million for sharing a fantastic 100% rating. How lovely to know that you had a wonderful stay at our hotel and appreciated our high comfort just as much as our warm hospitality. Please come back soon for another memorable time with us in modern ambience and great central location. Sincerely, Your H-Hotels Team,

10/10 Excellent

Jamie

Stayed 1 night in Dec 2023
Response from Anika Müller - Online Reputation Manager on Jan 5, 2024
Dear Jamie, Thanks a million for the amazing rating on your stay at our hotel. We are delighted that you enjoyed your time with us so much and we hope to welcome you back again very soon for another fantastic abidance in Dresden. Sincerely, Your H-Hotels Team,

10/10 Excellent

Vicente

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly and helpful. The room is clean, comfortable, and beautiful. The location is great. It’s so close to all the attractions. If you are driving get their early so you can get a parking spot otherwise you are going to have to drive around trying to find one.
Stayed 2 nights in Dec 2023
Response from Anika Müller - Online Reputation Manager on Dec 15, 2023
Dear Vicente, We couldn't be more enthusiastic about your amazing review. Thanks a million for letting us as well as our future guests know that your stay at our hotel was delightful and associated with such fantastic impression. Gladly we will share your lovely feedback with our entire team and we can't wait to welcome you back again for another memorable abidance in Dresden. Sincerely, Your H-Hotels Team,

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and comfy
Stayed 1 night in Dec 2023
Response from Anika Müller - Online Reputation Manager on Dec 8, 2023
Dear Lucy, Thanks a million for having stayed at our Hotel and for rewarding us with such a fantastic feedback. We are thrilled about your beautiful comment. Please visit us again soon and re-experience our excellent hospitality in every way. Best regards, Your H-Hotels Team,

8/10 Good

MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Anika Müller - Online Reputation Manager on Dec 7, 2023
Dear Mark, Thank you for your kind review. It is good to hear that you had a pleasant stay at our hotel. We would be pleased to welcome you again soon. Sincerely, Your H-Hotels Team,

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the extensive breakfast buffet sbd the lovely modern rooms. So ckean! Highly recommend this hotel !!!!!!! It is a truly memorable place to stay while in Dresden. tel
Stayed 1 night in Oct 2023
Response from Anika Müller - Online Reputation Manager on Oct 16, 2023
Dear Robert, Thank you for taking the time to share your great review with us and other guests. We are very happy to read that you had a good experience at the Hotel. Your positive feedback is a great motivation for the entire team. Thank you very much! We are looking forward to welcoming you again in Dresden! Sincerely, Your H-Hotels Team,

8/10 Good

Tania

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing was the AC. We talked to the staff the night we stayed, but they didn’t know what happened. We stayed there only one night and the room was super hot. We told them again at the time of check out just for them to check it out for next customers. Everything else was spectacular. Very good location and places around the hotel.
Stayed 1 night in Sep 2023
Response from Anika Müller - Online Reputation Manager on Sep 25, 2023
Dear Tania, Thank you very much for taking the time to send us your impressions of your stay at our hotel. I apologize that your experience wasn't completely satisfying. Our goal is not only meet the needs of each guest we serve, but to exceed the expectations to make your stay as pleasant and comfortable as possible. Please know that your feedback is extremely valuable to us and it help’s us to improve our service. Thank you again for your comments! Again I apologize for any inconvenience during your stay. I hope to be of service to you in the future and look forward to seeing you again! Best regards, Your H-Hotels Team,

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing!
Stayed 2 nights in Sep 2023
Response from Anika Müller - Online Reputation Manager on Sep 22, 2023
Dear Ben, Thank you for your fantastic review regarding your recent stay at our hotel. We are more than happy about your rating. Please come back soon for another brilliant stay. Best regards, Your H-Hotels Team,

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So much to praise - but especially the service
We had an absolutely wonderful experience at the Hyperion, every aspect was pretty perfect. The location could not be any better, right in the heart of the Altstadt. The room was large, clean, quiet and extremely comfortable so we slept perfectly. the breakfast buffet had most things you could wish for. And best of all the staff were all absolutely lovely. Would highly recommend.
Stayed 2 nights in Sep 2023
Response from Anika Müller - Online Reputation Manager on Sep 18, 2023
Dear Geoff, thank you very much for taking the time to review your stay. We are really happy that you enjoyed your time with us and that our hotel met your expectations. We are looking forward to welcoming you soon again! Best regards, Your H-Hotels Team,

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
Great hotel! Super location, great staff, and the best breakfast offerings this road warrior has seen in years! Would highly recommend-a 10 in every way!
Stayed 2 nights in Sep 2023
Response from Anika Müller - Online Reputation Manager on Sep 7, 2023
Dear Theresa, Thanks a million for giving your recent abidance at our comfortable hotel such a fabulous rating. We are delighted that you enjoyed a great time with us and experienced an attentive service throughout. Please recommend us to your friends and come back soon for another memorable stay in nice ambience. Best regards, Your H-Hotels Team,

10/10 Excellent

Gayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay!
Cool place to stay, great location, breakfast, OK bed.
Stayed 2 nights in Aug 2023
Response from Anika Müller - Online Reputation Manager on Aug 23, 2023
Dear Gayla, we thank you for staying with us and we are really pleased to read your words about our location and our breakfast. It was a great pleasure to welcoming you in our hotel. We are looking forward to your next visit in our HYPERION Hotel Dresden am Schloss. Sincerely, Your H-Hotels Team,

10/10 Excellent

Moysey

Location, room, breakfast, service
Stayed 3 nights in Aug 2023
Response from Anika Müller - Online Reputation Manager on Aug 23, 2023
Dear Moysey, Thank you for your stay at the HYPERION Hotel Dresden am Schloss and for taking your time to give us your feedback. We hope to have the pleasant to welcoming you back again soon. Best regards, Your H-Hotels Team,

10/10 Excellent

Helen, Basingstoke

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room. Staff very helpful. So central.
Stayed 2 nights in Jul 2023
Response from Anika Müller - Online Reputation Manager on Jul 24, 2023
Dear Helen, Thank you so much for your lovely word about your stay in our hotel. We are more than happy to read that our team could offer you a wonderful time. Hopefully we can welcome you soon again and until then we wish you only the best! Sincerely, Your H-Hotels Team,

10/10 Excellent

steph

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place to stay, we loved it. Right in the heart of Dresden, everything is there and all sites walkable. The room was Beautiful, the breakfast was delicious and a big buffet. We had the use to the Executive lounge which was absolutely perfect. I didn’t get a chance to use the spa as they were booked but that’s my fault I didn’t book in time. LOVELY PLACE, Thanks again!!
Stayed 3 nights in Jul 2023
Response from Anika Müller - Online Reputation Manager on Jul 23, 2023
Dear Steph, We couldn't be more enthusiastic about your amazing review. Thanks a million for letting us as well as our future guests know that your stay at our hotel was delightful and associated with such fantastic impression. Gladly we will share your lovely feedback with our entire team and we can't wait to welcome you back again for another memorable abidance in Dresden. Best regards, Your H-Hotels Team,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2023
Response from Anika Müller - Online Reputation Manager on Jul 23, 2023
Lieber Gast, schön zu lesen, dass wir Ihnen einen angenehmen Aufenthalt bereiten konnten. Es wäre uns eine große Freude, Sie bald wieder willkommen zu heißen. Bis dahin wünschen wir Ihnen alles Gute! Mit herzlichen Grüßen aus Dresden, Ihr Team von den H-Hotels,

10/10 Excellent

Sheila

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property is conveniently located. Room was clean, comfortable & well appointed. Staff were friendly & helpful & all spoke English. The lounge is a wonderful extra with drinks & snacks & a good place to sit if you want to relax away from your room. Overall an excellent place for a short visit to Dresden.
Stayed 1 night in Jul 2023
Response from Anika Müller - Online Reputation Manager on Jul 17, 2023
Dear Sheila, Thank you so much for your lovely word about your stay in our hotel. We are more than happy to read that our team could offer you a wonderful time. Hopefully we can welcome you soon again and until then we wish you only the best! Best regards, Your H-Hotels Team,

10/10 Excellent

David, EAST KEW

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place well located. If parking get them to walk you through the complex approach to the car park via narrow pedestrianised streets it is a bit of ein alptraum (nightmare). Everything else is good though and the hotel is vey central.
Stayed 1 night in Jul 2023
Response from Anika Müller - Online Reputation Manager on Jul 5, 2023
Dear David, Thank you very much indeed for your nice rating. We are very delighted to read that you have enjoyed your stay in the hotel as well as our location. We are heartbroken that our entrance to the underground car park did not meet your expectations. I hope to be of service to you in the future and look forward to seeing you again! Sincerely, Your H-Hotels Team,

10/10 Excellent

Kevin

Traveled with partner
Awesome stay! Can’t beat the location. One of the very best locations of any hotel. And the staff was fantastic. You’ll be happy you stayed with them.
Stayed 3 nights in Jun 2023
Response from Anika Müller - Online Reputation Manager on Jun 29, 2023
Dear Kevin, Thanks a million for sharing a fantastic 100% rating. How lovely to know that you had a wonderful stay at our hotel and appreciated our high comfort just as much as our warm hospitality. Please come back soon for another memorable time with us in modern ambience and great central location. Sincerely, Your H-Hotels Team,

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very easy city to walk everything is close
Short stay discovered there's a lot to see most likely going back
Stayed 1 night in Jun 2023
Response from Anika Müller - Online Reputation Manager on Jun 29, 2023
Dear Joe, We are happy that you enjoyed your vacations with us and we would like to thank you for sharing your kind thoughts. Please come back soon for another wonderful time in nice atmosphere and convenient location. Best regards, Your H-Hotels Team,

10/10 Excellent

Rabi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little place
Great little hotel right in the middle of everything. Loved the location. Great restaurants and touristy things close by.
Stayed 3 nights in Jun 2023
Response from Anika Müller - Online Reputation Manager on Jun 28, 2023
Dear Rabi, Thanks a million for having stayed at our Hotel and for rewarding us with such a fantastic feedback. We are thrilled about your beautiful comment. Please visit us again soon and re-experience our excellent hospitality in every way. Best regards, Your H-Hotels Team,

8/10 Good

Jerome

Liked: Cleanliness, staff & service
Hotel 4 star rating a stretch. Great KuDam location. Quiet. Good AC. Small plain lobby. Romms on small size need upgradi g but are clean. Poor lighting. Nothing on walls but for the price it succeeds.
Stayed 2 nights in Jun 2023
Response from Anika Müller - Online Reputation Manager on Jun 20, 2023
Dear Jerome, Thank you for taking the time to leave your honest review. We are sorry that we did not meet your expectations during your stay and apologize for any dissatisfaction. Your comment about your experience is very important for us and we thank you for sharing your concerns with us. Statements such as yours help us to see how we can make improvements for the future. Best regards, Your H-Hotels Team,

10/10 Excellent

Peter

Stayed 3 nights in Jun 2023
Response from Anika Müller - Online Reputation Manager on Jun 19, 2023
Lieber Peter, für die Bewertung unseres Hotels mit der Höchstpunktzahl bedanken wir uns sehr. Es freut uns besonders, dass Sie sich in unser Haus rundum wohlfühlten. Sollten Sie erneut in Dresden zu Gast sein, würde es uns sehr freuen Sie wiederholt in unserem Hotel willkommen zu heißen. Mit freundlichen Grüßen aus Dresden, Ihr Team von den H-Hotels,

8/10 Good

Christine M

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel and room were beautiful, in a great location. However, I have an injured leg and asked for a room near an elevator and was given a room a long walk from the elevator, to my disappointment.
Stayed 2 nights in May 2023
Response from Anika Müller - Online Reputation Manager on Jun 7, 2023
Dear Mrs. Christine, Thank you for taking the time to leave your honest review. We are sorry that we did not meet your expectations during your stay and apologize for any dissatisfaction. Your comment about your experience is very important for us and we thank you for sharing your concerns with us. Statements such as yours help us to see how we can make improvements for the future. Best regards! Your H-Hotels Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect experience. Very comfortable and clean and stylish. Friendly staff.
Stayed 1 night in May 2023
Response from Christina Dinklage - Online Reputation Manager on Jun 5, 2023
Dear guest, We are deeply grateful for your fantastic rating as it shows that you had a brilliant time with us. It was our pleasure to have satisfied your expectations and we hope to welcome you back again soon for another wonderful stay. Kind regards, Your H-Hotels Team

10/10 Excellent

Oleg

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional location. In the middle of everything: dining, museums, history, photo opportunities, music and performances. Excellent stuff and reach breakfast.
Stayed 10 nights in May 2023
Response from Christina Dinklage - Online Reputation Manager on Jun 5, 2023
Dear Oleg, How lovely to see your awesome rating confirming the delightful impressions you gained during your stay at our hotel. We are more than happy that you had such a wonderful time with us and we are thankful for sharing it. Hopefully we can welcome you back again someday and enable your abidance just as pleasant. Kind regards, Your H-Hotels Team

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful hotel In a beautiful city.
Super friendly greeting at check in and a faultless 3 night stay at this wonderful hotel, spotlessly clean and in the heart of everything in the old town, will be back, beautiful hotel in a beautiful city.
Stayed 3 nights in May 2023
Response from Christina Dinklage - Online Reputation Manager on May 31, 2023
Dear Mark, "We will be back" - we couldn't be more enthusiastic about your amazing review. Thanks a million for letting us as well as our future guests know that your stay at our hotel was delightful and associated with such fantastic impression. Gladly we will share your lovely feedback with our entire team and we can't wait to welcome you back again for another memorable abidance in Dresden. Best regards, Your H-Hotels Team

10/10 Excellent

KLAUS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel location in Dresden
We simply enjoyed our stay. There is nothing to complain about.
Stayed 3 nights in May 2023
Response from Christina Dinklage - Online Reputation Manager on May 31, 2023
Dear Klaus, We are delighted about your positive impressions and thank you for your great review! It is a pleasure to read that you felt comfortable with us and enjoyed your time at our hotel. We would be very happy to welcome you again as our guest during your next stay in Dresden and wish you all the best! Best regards, Your H-Hotels Team

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in May 2023
Response from Christina Dinklage - Online Reputation Manager on May 8, 2023
Dear Ken, We are so happy you had an amazing stay with us recently! Glad you enjoyed and we do hope you visit us again very soon! Best wishes, Your H-Hotels Team

10/10 Excellent

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel could not have been in a better location. Anything you want to see is within a very short walk. The hotel was clean and comfortable. The staff are friendly and helpful.
Stayed 1 night in Mar 2023
Response from Christina Dinklage - Online Reputation Manager on Apr 3, 2023
Dear Cheryl, We are couldn't be happier about your awesome rating and we are very thankful for sharing it with us as well as our future guests. How lovely to know that you gained such positive impressions while staying at our comfortable and modern designed hotel. Please visit us again someday and re-experience our great hospitality. Best regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager

4/10 Poor

sienae

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Feb 2023
Response from Christina Dinklage - Online Reputation Manager on Feb 28, 2023
Dear Sienae, Thank you for rating us. We are very sorry that we could not fully meet your expectations. We still hope you enjoyed your stay in overall. We look forward to welcoming you again. Best regards, Your H-Hotels Team, Christina Dinklage - Online Reputation Manager

10/10 Excellent

Boris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Christina Dinklage - Online Reputation Manager on Feb 17, 2023
Dear Boris, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Greetings from Dresden! Kind regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager

6/10 Okay

Brian

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Communication problems aplenty
Nice hotel. I’d stay here again and recommend it. There’s a serious communication problem with the staff. I asked for twin beds, got a written confirmation, but there wasn’t a twin bed room when we arrived. I also wrote the hotel the day before we got there asking for info on the cost for an upgrade and for a train schedule from Berlin to Dresden. Never got a response. Evidently, emails go to the hotel’s base in Leipzig, which only responds to reservation questions. The housekeeping staff didn’t replenish our coffee supply. The front desk staff can’t understand basic English. I asked for a train schedule to travel to Berlin…the woman thought I wanted tickets printed out. She became belligerent when I told her I only wanted a schedule so I could plan my travel. It’s a very nice hotel but even simple things are a problem. We were there for 8 nights for the opera so the staff’s density piled up. Room was lovely. Location is good…a 5 minute walk to the opera and the Zwinger. The executive lounge is great.
Stayed 8 nights in Feb 2023
Response from Christina Dinklage - Online Reputation Manager on Feb 14, 2023
Dear Brian, Please accept our apologies as well as every assurance that we will be working to address the concerns outlined in your review. Our staff typically does a terrific job responding to our guests’ needs, so we are sorry that did not happen in your instance. We are also sorry for the issues you experienced and the inconvenience caused. Your feedback is important to us as it helps to improve our guest experience going forward. We hope you will return so we can provide you with the hospitality you deserve. Sincerely, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager

4/10 Poor

Lauren

Disliked: Cleanliness, property conditions & facilities
Extremely disappointed with the black mold and mildew in the bathroom. I took pictures, informed the staff and asked to move to a different room. The new “clean” room they offered me also had mildew and mold in the shower, it was a smaller inferior room, and faced a back alleyway wall instead of the lovely view in my original room. As it had only slightly less mold I kept my original room, I informed the staff of my decision, but requested my room be cleaned and put the “please clean” sign on my door. It was not cleaned the whole duration of my 3 night stay.
Response from Christina Dinklage - Online Reputation Manager on Feb 3, 2023
Dear Lauren, Thank you for staying with us and for taking the time to write a review. We're sorry that you didn't have a great experience during your stay. We take all feedback seriously and will be using your comments to improve our hotel. We apologize for the cleanliness issues you encountered in your room and will be sure to address them with our housekeeping staff. We hope you will give us another chance to provide you with a better experience in the future. Best regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager

10/10 Excellent

Claus

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
First class hotel and staff
Stayed 2 nights in Jan 2023
Response from Christina Dinklage - Online Reputation Manager on Jan 25, 2023
Dear Claus, It is fantastic to hear that our spirit of service shined through during your recent visit with us at HYPERION Hotel Dresden. Thank you for your glowing review, and we hope you will allow us the privilege of welcoming you back again soon! Sincerely, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Perfect stay
Stayed 1 night in Jan 2023
Response from Christina Dinklage - Online Reputation Manager on Jan 5, 2023
Dear guest, Superb! We love the word "perfect"! Means, everything made right! Please come visit us again quite soon. Kind regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager

10/10 Excellent

Bruce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel - great staff and amazing rooms. In the center of town providing an easy walk to everything you will want to see.
Response from Christina Dinklage - Online Reputation Manager on Jan 5, 2023
Dear Bruce, We are delighted about your positive impressions and thank you for your great review! It is a pleasure to read that you felt comfortable with us and enjoyed your time at our hotel. We would be very happy to welcome you again as our guest during your next stay in Dresden and wish you all the best! Best regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Stayed 1 night in Dec 2022
Response from Christina Dinklage - Online Reputation Manager on Jan 2, 2023
Dear Luke, Many thanks for your fantastic rating. We already look forward to your next stay. Greetings from Dresden! Best regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager

10/10 Excellent

Georg

Stayed 3 nights in Dec 2022
Response from Christina Dinklage - Online Reputation Manager on Dec 12, 2022
Dear Georg, Thanks a million for giving your recent stay such an awesome rating. We are delighted that you enjoyed a wonderful time with us. Please come back soon for another memorable abidance at our modern city hotel. Best wishes, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
maintenance staff in our room while we slept
Great location of the hotel, beautiful rooms, higher category of rooms than what was paid for, but the bathroom and toilet are part of the bedroom and in the morning someone even entered our room twice while we were still sleeping...it was very uncomfortable.
Stayed 1 night in Dec 2022
Response from Christina Dinklage - Online Reputation Manager on Dec 8, 2022
Dear Jan, Thank you for being our guest and providing us with feedback. We hope your stay was pleasant and would like to apologize for any inconveniences you may have experienced during your stay. Best regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here while seeing an opera at the Semper Oper. Could not be better located. Beautiful property and well maintained. Breakfast very good though a bit of a scrum with the pensioner crowd around 9.00.
Stayed 1 night in Nov 2022
Response from Christina Dinklage - Online Reputation Manager on Nov 29, 2022
Dear John, We are delighted about your positive impressions and thank you for your great review! It is a pleasure to read that you felt comfortable with us and enjoyed your time at our hotel. We would be very happy to welcome you again as our guest during your next stay in Dresden and wish you all the best! Best regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager

8/10 Good

Roni, Ashdod

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big ckear rooms, good breakfest in general good hotel
Stayed 2 nights in Nov 2022
Response from Christina Dinklage - Online Reputation Manager on Nov 29, 2022
Dear Roni, Thank you for choosing to stay with us. We greatly appreciate your feedback. We look forward to the opportunity to host you again in the future. Sincerely, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022
Response from Christina Dinklage - Online Reputation Manager on Feb 23, 2023
Dear John, Thanks a million for giving your recent stay such an awesome rating. We are delighted that you enjoyed a wonderful time with us. Please come back soon for another memorable abidance at our modern city hotel. Best wishes, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager

10/10 Excellent

John

Stayed 2 nights in Nov 2022
Response from Christina Dinklage - Online Reputation Manager on Feb 21, 2023
Dear John, We are so happy you had an amazing stay with us recently! Glad you enjoyed and we do hope you visit us again very soon! Best wishes, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager

10/10 Excellent

Minas

Stayed 1 night in Nov 2022
Response from Christina Dinklage - Online Reputation Manager on Nov 18, 2022
Dear Minas, Thank you for your fantastic review regarding your recent stay at our hotel. We are more than happy about your 10-point rating. Please come back soon for another brilliant stay. Kind regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager

2/10 Terrible

Minas

Stayed 1 night in Nov 2022
Response from Christina Dinklage - Online Reputation Manager on Nov 17, 2022
Dear guest, Thank you very much for the feedback regarding your stay in our HYPERION Hotel. We thank you for being our guest and we regret that we were not able to convince you about our service and our hotel. We would have liked to know what your expectations were and what you missed. We would be pleased for another chance to be your host and improve your impressions. Kind regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager

10/10 Excellent

Cynthia, Roswell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, spacious rooms.
Response from Christina Dinklage - Online Reputation Manager on Nov 8, 2022
Dear Cynthia, Thank you for your fantastic review. We are happy to read, that you enjoyed our friendly staff and the comfortable rooms. We are more than happy about your 5-point rating. Please come back soon for another brilliant stay. Greetings from Dresden. Kind regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager

10/10 Excellent

wenying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Response from Christina Dinklage - Online Reputation Manager on Nov 2, 2022
Dear Wenying, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Greetings from Dresden! Kind regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Response from Christina Dinklage - Online Reputation Manager on Oct 25, 2022
Dear guest, We appreciate for your review. We hope to get the chance to welcome you back again during your next stay in Dresden, it will be a pleasure for us. Kind regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Meager hotel in a great location
Hotel staff were as officious as I've seen in a long time. The culture for service is pretty non-existent. They do their jobs without a smile and....you get the idea. Hotel is OK, it wasn't clear that food (other than breakfast) is not an option. Just a bar with snacks and breakfast. For a hotel like this it's pretty meager. Great location however....
Stayed 2 nights in Oct 2022
Response from Christina Dinklage - Online Reputation Manager on Oct 17, 2022
Dear guest, Thank you for your time to rate and comment on your recent stay at our hotel. We regret that even though you overall enjoyed a pleasant time with us not all of our conveniences fully met your expectations. Please come back again someday and allow us to improve your impressions. Best regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager

8/10 Good

maxwell

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was all right. Could better for the cost.
Stayed 3 nights in Sep 2022
Response from Christina Dinklage - Online Reputation Manager on Oct 6, 2022
Dear Maxwell, How nice that we were able to fulfill your wishes and ideas for the most part and that you had a pleasant time with us. Our team would be very happy to see you again soon. We wish you a safe journey. Best regards, Your H-Hotels team, Christina Dinklage - Online Reputation Manager