Ratings based on 289 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
96% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
by A verified travelerfrom Montreal

A Greedy Hotel.....

Posted Feb 17, 2015
Pros: The restaurant, it has a great (paying) breakfast.
Cons: a lot
Location: not much
Had to rush to Drummondville from Montreal to assist my mother who was taken to hospital. I decided that I needed to sleep in town, most hotels were booked because of a hockey tournament for kids. I finally called the Best Western: they had only 3 rooms left and they asked for 400$ for a room!!!! They were apologetic and told me that this was company policy as the hotel gets close to full booking. I went through Expedia and got the room at the regular price of 99$ + tax!!!!! Ditto, the day after, in exactly the same way!!! 2 very similar rooms, this time on Expedia, one for 400$ and one for 109$....Guess which one I chose.... Outside the hotel, it is marked 4-star. Excuse me, but I have been to many 4-star and 5-star hotel and know exactly what a 3-star looks like. That Best Western would struggle to remain a 3-star. I would defy them to show me a room, a suite, a grand suite in that hotel that justifies 400$... On the second night, we got a first floor room and we froze from the leaking patio door, when the temperature outside was -25degrees C.
5 out of 5
Recommended
for Everyone
by A verified traveler

In town for son's QMJHL!! Excellent stay!

Posted Feb 14, 2015
All good! People & services friendly. Would recommend it to everyone!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 5, 2015
Plusieurs fois a cet Hotel pour des Tournois de Hockey et les enfants apprécient beaucoup.
4 out of 5
Recommended
for Everyone
by A verified traveler

Gutes Hotel fuer die Weiterreise

Posted Jan 15, 2015
Location: Innenstadt ist nicht weit weg, Eishockey 5 Min entfernt
Relativ neues Hotel mit guter Ausstattung. Sehr freundlicher Service, der stets bemueht war. Franzoesischkenntnisse sind von Vorteil. Ruhige Zimmer in denen man trotz der naehe zur Autobahn nichts von dieser hoert.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom sherbrooke

Veille du jour de l'an

Posted Jan 7, 2015
Pros: Près de tout: resto, épicerie et station service.
Cons: Rien me viens à l'idée!
Location: Déjà mentionné
Nous devions faire une escale entre 2 festivités familiales. Très belle hôtel, familiale et propre.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto

Disappointed on most recent (Dec 2014) stay

Posted Dec 30, 2014
Pros: Great location off highway. Generally well kept with good range of facilities.
Cons: More staff on front desk during normal check in times.
Location: Close to variety of restaurants and shopping.
Service and condtions at this hotel were better when we stayed there in March 2014. Front registration desk was understaffed - long wait to check in on a confirmed reservation. Bathroom sink had foul odour.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Avon, CT

Hotel close to family

Posted Dec 17, 2014
Pros: Proximity to family and convenient access to major highway.
Cons: Nothing
Location: Close to shopping and services.
We had a very pleasant stay. The personnel was most helpful and accommodating.
3 out of 5
by A verified travelerfrom ST-JEROME

Best western plus...

Posted Dec 9, 2014
Je n'ai pas apprécié l'attitude du personnel à l'entrée! Les chambres sont belles, chambre de bain très petite
5 out of 5
Recommended
for Getaway With Friends
by Francois

This traveler left a rating score only Posted Nov 25, 2014 on Hotels.com
5 out of 5
Recommended
for Business Travelers
by Alain

This traveler left a rating score only Posted Nov 24, 2014 on Hotels.com