Ratings based on 65 Verified Reviews
They paid and stayed. We double-checked.
3.9 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.3 Hotel condition
They paid and stayed.
for Familiesby Jim from York, Pa
close to tourist sitesPosted Oct 30, 2013 on Hotels.com
Very satisfied with stay. No breakfast. Easy access to Interstate 80
for Everyoneby A verified traveler
Puppies WelcomePosted Oct 22, 2013
Pros: Dog friendly. Comfortable. Friendly staff.
Cons: Nothing much, except maybe the restaurant, which, all told, was pretty good too.
Location: We were there only to eat and rest.
We were driving our son's puppy (English Mastiff - four months old) to CT and stopped for the night. The staff was very helpful setting us up in a room right by an exit on the first floor. We left the puppy in the room to go to dinner and were lucky to come back to a happy puppy that hadn't done any damage to the room. Not even one square of toilet paper was missing! The room was very clean and comfortable. The only downside was the restaurant and even that was okay. (They served my husband a reuben sandwich - instead of rye bread, they used Wonder bread...) We've stayed here before and we'd stay again.
by Steve from Ann Arbor
Old, decrepit facility.Posted Oct 19, 2013
Need refurbishing. BADLY!
by Randy from Grandville MI
Fall Football weekendPosted Oct 14, 2013
Cons: Either dump the restaurant or get competent staff.
Came over and booked two rooms for me and my buddies. West over to Happy Valley for the UM - PSU football game. Arrived to the facility and was met by the front desk folks. Had trouble finding my reservations that I had just confirmed the day before? Finally found it and went to the room. It was very nice. Clean, comfortable, and the cooling unit and electronics worked well. Went to the Cougar Restaurant and Lounge for a couple drinks and greeted by very friendly staff. No food available - just drinks. Thought we'd give them a shot at breakfast before the game and now I know why they didn't have food during the evening recreation time. Greeted by staff in sweats and morning drinks were either cold (coffee) or flat (soda). OJ wasn't OJ but some sort of knock off brand. After we waited for 10 minutes we finally placed our order (only two other guests in the restaurant). And then it took another half hour - NO JOKE! Only three meals came out of the kitchen...the fourth never showed up! Said there was only one cook in the kitchen. It was breakfast for Pete's sake. How hard is it to cook eggs and bacon? Anyways, we finally left, paid for our three meals and will not return.
for Familiesby Najmee
Posted Oct 14, 2013 on Hotels.com
for Overnight Stay Before Destinationby Michelle from Michigan
Okay for a Stop OverPosted Oct 2, 2013 on Hotels.com
Very helpful service when the reservation wasn't is the system but I had the confirmation email from hotels.com. Run down and out of date building and lot but the room was clean with all basic amenities. Was okay for just an overnight stop buy wouldn't want to stay any longer. Pet friendly which is very helpful.
for Personal Eventby Derek
Posted Sep 11, 2013 on Hotels.com
Rooms were clean, the room had a minifridge, the outdoor pool was nice. Cougars lounge in the hotel had a DJ Saturday night, it was a lot of fun. Front desk staff were kind and helpful.
Recommendedby A verified traveler
Posted Sep 9, 2013 on Hotels.com
for Getaway With Friendsby Richie J from Yonkers, NY
OKPosted Sep 5, 2013 on Hotels.com
No real complaints.
Recommendedby A verified traveler
Not what I expected.Posted Aug 29, 2013 on Hotels.com
I thought the hotel was not very desirable. There was a cigarette smell in the hallways, and there was no quick breakfast as promised-they ran out of food. Our bathroom fan did not work and the door dragged across the ceiling upon opening. Just did not get that all around cozy feeling. Thought the rates were high considering the quality of the hotel. Also found a coupon for a savings for the night that they said I couldn't use. I would have had to cancel my reservation and re-book at the time of arrival which was after the 3 o'clock arrival time.