Ratings based on 249 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Uk

Close to metro and airport. Friendly staff

Posted Jun 19, 2015
Had initial check in issues as hotel was fully booked and we had to wait for approx 5-6 hours to be checked in Also hotel staff could not located our booking initially Would not recommend arriving on a late night morning flight
3 out of 5
by A verified traveler

Hotel neuf

Posted Jun 18, 2015
Par contre le wifi et le petit déjeuner excessivement chère Sinon le reste 7/10
5 out of 5
Recommended
for Everyone
by A verified traveler from Mexico City

Very good service, excellent facilities.

Posted Jun 18, 2015
Pros: Comfortable rooms, close to everything, specially the subway station. I got a room in floor 17, with a stunning view of Dubai.
Location: Walking distance to subway station (Union). The hotel is next to a big shopping mall, its food court and many very nice restaurants.
Although I only stayed for 1 night, the experience was very nice. It has one of the best value for the money ratios in Dubai.
4 out of 5
Recommended
for Everyone
by A verified traveler from Saudi

Good stay with values

Posted Jun 12, 2015
Pros: Hotel location is greet , Car dropping and pick up service is good The hotel lobby is nice
Cons: The bed bellow cases are not good
Location: Location is greet also hotel is close to the shopping mall
Good I enjoy my stay , but food is very expensive.
3 out of 5
by A verified traveler from Johannesburg

Nice hotel but unreliable wifi

Posted Jun 9, 2015
The hotel is very nice and the staff very well trained. It is near old Dubai and connected to a shopping mall for great convenience. However you have to pay for WiFi in your room. Despite paying for WiFi and complaining, I had a very slow connection and I kept getting kicked off the connection. It was extremely painful sending and receiving emails and making Skype calls. These are a must for business travellers.
5 out of 5
Recommended
for Everyone
by A verified traveler from Nairobi

Very convenient and excellent value for money

Posted May 21, 2015
There is nothing to not recommend about this establishment and its business philosophy. It is also bang in the middle of everything....near the airport, metro, in the mall and well appointed.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Fantastic hotel. Middle of nowhere

Posted May 11, 2015
Pros: Big rooms, clean, good bathroom. Luxurious. Nice lobby, connected to Mall.
Cons: A basic map of of area for tourists. Bigger pool. All else was great.
Location: Mall next door. metro 5 mins away. 15-20 minute walk to ferry/dhows which will take you to Old Town and Gold town.
The hotel was definately a 5*, but although 5 mins from Metro and next to Mall it was definately not a tourist area. If you want to go wander around in the evening then probably better in uptown area. 20 mins from the airport was a plus.
5 out of 5
Recommended
for Everyone
by A verified traveler from Almelo

Fabulous

Posted May 10, 2015
Pros: The staff, swimming pool, breakfast.
Cons: The reception isn't always correct with direction regarding the metro. If you are going with the metro, get a guide there.
Location: The hotel is connected with the mall. There is a metro station within 5 minutes walk or you can ask the porter to call a cab.
We had a lovely stay at the Al Ghurair Dubai. The staff is over friendly and want to help you with everything and are always smiling. On arrival at 8 in de morning, our room was already available which was great. It was my birthday during our stay and my daughter asked for a candle to put on a muffin to surprise me. But instead of a candle some of the staff came to the breakfast table and sang 'happy birthday' and gave me a chocolate birthday cake with a candle! What a nice surprise! Thank you! The rooms are big with everything you need. We enjoyed the swimming pool which is in the shade half way in the afternoon. That is the time the kids come and play, so they don't get burned in the hot sun. The hotel has direct access to the mall with shops and food court. The hotel lies in the old part of Dubai so you have to travel if you want to see the new sites like Dubai mall, Burj Khalifa, Atlantis etc. This can be done bij metro or by taxi. The roads are very busy. In some parts the taxis and buses have there own roadways which saves time. At times the metro is uber full.
4 out of 5
Recommended
for Everyone
by A verified traveler from Rotterdam

Posted May 5, 2015
Pros: Dat het personeel heel vriendelijk is.
Location: Diverse eetgelegenheden dichtbij. Diverse markten maar ook mogelijkheid voor het maken van een boottocht.
Reserveer ontbijt bij het hotel. Zo lekker en uitgebreid en hele goede service. Ontbijt kun je of vanaf het terras of vanuit openbare eetruimte nuttigen. Goede handdoeken service bij het zwembad. Kamers ruim en heel schoon. Goede airco.
5 out of 5
Recommended
for Everyone
by A verified traveler from GCC

Very convenient; in the middle of everything

Posted May 5, 2015
Simply value for money. easy access to everywhere and most convenient for shopping and sightseeing.