Ratings based on 237 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.8 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Nairobi

Very convenient and excellent value for money

Posted May 21, 2015
There is nothing to not recommend about this establishment and its business philosophy. It is also bang in the middle of everything....near the airport, metro, in the mall and well appointed.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sydney

Fantastic hotel. Middle of nowhere

Posted May 11, 2015
Pros: Big rooms, clean, good bathroom. Luxurious. Nice lobby, connected to Mall.
Cons: A basic map of of area for tourists. Bigger pool. All else was great.
Location: Mall next door. metro 5 mins away. 15-20 minute walk to ferry/dhows which will take you to Old Town and Gold town.
The hotel was definately a 5*, but although 5 mins from Metro and next to Mall it was definately not a tourist area. If you want to go wander around in the evening then probably better in uptown area. 20 mins from the airport was a plus.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Almelo

Fabulous

Posted May 10, 2015
Pros: The staff, swimming pool, breakfast.
Cons: The reception isn't always correct with direction regarding the metro. If you are going with the metro, get a guide there.
Location: The hotel is connected with the mall. There is a metro station within 5 minutes walk or you can ask the porter to call a cab.
We had a lovely stay at the Al Ghurair Dubai. The staff is over friendly and want to help you with everything and are always smiling. On arrival at 8 in de morning, our room was already available which was great. It was my birthday during our stay and my daughter asked for a candle to put on a muffin to surprise me. But instead of a candle some of the staff came to the breakfast table and sang 'happy birthday' and gave me a chocolate birthday cake with a candle! What a nice surprise! Thank you! The rooms are big with everything you need. We enjoyed the swimming pool which is in the shade half way in the afternoon. That is the time the kids come and play, so they don't get burned in the hot sun. The hotel has direct access to the mall with shops and food court. The hotel lies in the old part of Dubai so you have to travel if you want to see the new sites like Dubai mall, Burj Khalifa, Atlantis etc. This can be done bij metro or by taxi. The roads are very busy. In some parts the taxis and buses have there own roadways which saves time. At times the metro is uber full.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Rotterdam

Posted May 5, 2015
Pros: Dat het personeel heel vriendelijk is.
Location: Diverse eetgelegenheden dichtbij. Diverse markten maar ook mogelijkheid voor het maken van een boottocht.
Reserveer ontbijt bij het hotel. Zo lekker en uitgebreid en hele goede service. Ontbijt kun je of vanaf het terras of vanuit openbare eetruimte nuttigen. Goede handdoeken service bij het zwembad. Kamers ruim en heel schoon. Goede airco.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom GCC

Very convenient; in the middle of everything

Posted May 5, 2015
Simply value for money. easy access to everywhere and most convenient for shopping and sightseeing.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Australia

Great staff location & facilities

Posted May 1, 2015
Staff very obliging to my needs a small error had occurred at check in was quickly fixed and a sincere apology . Great room view over city.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom sao paulo

custo beneficio bom

Posted Apr 25, 2015
Pros: O atendimento e admiravel e o cafe da manhan e muito bom.
Cons: O Wi Fi para todo o hotel gratis
Location: tem um shopping junto ao hotel
Metro e proximo e muitos shopping em volta. pouco longe das atracoes de Dubai
5 out of 5
Recommended
for Everyone
by A verified travelerfrom San Francisco, CA

Nice hotel in the downtown area

Posted Apr 20, 2015
Pros: Everything!
Cons: INternet service in our room (1219) was spotty. Best accessed in the bathroom!!!
Location: Brief stay for us so we did nothing in the immediate neighborhood, though it is convenient to many tourist interests.
Convenient to the airport via taxi and also to the Metro line for the more adventurous.
5 out of 5
Recommended
for Couples
by A verified travelerfrom n.s.w. australia

Comfort plus

Posted Apr 20, 2015
Pros: The excellent staff on the club floor and the room size was great
Cons: A towel rail for the big towels would be appreciated
Location: Location in old Deira was ok for us, as metro near by, but younger people might wish to be nearer the beach etc.
Excellent staff our entire stay.T hey could not do enough for us?Upgrade in room to club was fantastic.Persian restaurant meal was excellent. Recommend this hotel .5minute walk to metro.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom london Uk

Nice hotel. Close to the shopping mall.

Posted Apr 20, 2015
Lovely hotel and staff. Will definately visit again