Ratings based on 215 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from ENGLAND, UK

Hotel Recommendation

Posted Oct 22, 2014
Pros: The facility ,the room , swimming pool, the Garden and the restaurant.
Cons: every thing is good
Location: The location is central and you can find a lot of entertainment facility near by which made the hotel attractive.
The Hotel was so nice and the staff are so good as well as the service was excellent. I will recommend the Hotel to every one who want to have a good time with it is excellent facilities . Many thanks for the staff and the hotel manager.
4 out of 5
Recommended
for Everyone
by A verified traveler from london

Al Murooj Rotana

Posted Oct 21, 2014
Good, clean facilities, friendly service but I was charged for wi-fi, which is disappointing considering this is free everywhere you go in Dubai even on the beaches.
5 out of 5
Recommended
for Families
by A verified traveler from doha

Great location

Posted Oct 16, 2014
Pros: Location, bed,bathroom,balcony
Cons: Free wifi would be nice
Location: Burj kalifa and dubai mall walking distance...nightly water show was excellent
Service great,staff friendly ..loved it Large pool. Huge exercise room. The double decker pub was a nice place to eat as well
Comment from Hotel Management
Oct 23, 2014 by Ulrike Andorff, Hotel Management
Dear Mr. John, Thank you very much for your very positive review of your recent holiday with us at Al Murooj Rotana Dubai. I am happy to read about your experience with our hotel facilities and services. Thank you also for your positive comment about our Double Decker which certainly will be shared with the Culinary Team. I appreciate you taking the time to share your experiences and recommending us on Expedia, and I look forward to welcoming you back to Al Murooj Rotana Dubai in the future. Kind regards, Ulrike Andorff Executive Assistant Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Dallas TX

Good choice if U want to walk to Dubai mall

Posted Oct 14, 2014
Pros: location
Location: Dubai mall and the fountain show at the mall , Burj Khalifa , Souk AL Bahar
Glad we choose this hotel since we can walk to Dubai mall and Burj Khalifa... the distance between mall and hotel is not too long but since it need cross several traffic lights so be patient when U wait since those are big and heavy traffic road. Hotel staff are very nice and helpful to give advise. Room is clean and comfortable. highly recommend if visit the Burj Khalifa and Dubai mall fountains show are the must to do things on your list .
Comment from Hotel Management
Oct 20, 2014 by Ulrike Andorff, Hotel Management
Dear Valued Guest, Thank you very much for your very positive review of your recent holiday with us at Al Murooj Rotana Dubai. I am happy to read about your experience with our hotel facilities and services. It is very pleasing to read how much you have enjoyed your time with us. I appreciate you taking the time to share your experiences and recommending us on TripAdvisor and I look forward to welcoming you back to Al Murooj Rotana Dubai in the future. Sincerely, Ulrike Andorff Executive Assistant Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Fabulous rooms and good location.

Posted Oct 11, 2014
Pros: Location, location , location
Cons: Hot tub needed upgrading and should be covered from dust.
Location: Dubai mall, Burj Khalifa.
Had an excellent stay here. Located within walking distance to Dubai Mall and Burj Khalifa. Room was superb. Was upgraded to balcony suite because my room was supposed to be non-smoking but had a strong smoke odour. Staff was very accommodating throughout my 2 night stay. Good views of city and Burj K from the balcony. Hot tub was worn down and was left uncovered... so unsure if it was clean enough to dip into. However the suite was lovely and perfect for entertaining. Would stay here again and rent the suite.
Comment from Hotel Management
Oct 12, 2014 by Ulrike Andorff, Hotel Management
Dear Mrs. Katie, I am very pleased to read your positive review from your recent stay with us at Al Murooj Rotana Dubai. Thank you for taking the time to share your feedback and recommend our hotel on Expedia. With delight I read that you have been overall impressed with the quality of our hotel and service. Your gracious comments will serve as an added inspiration to consistently maintain the high standards which you have experienced during your stay with us. The Jacuzzi is cleaned daily, therefore very safe to use. I do hope you will return to Dubai in the near future and look forward to the opportunity to welcome you back to Al Murooj Rotana. Kind regards, Ulrike Andorff Executive Assistant Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent

Posted Oct 10, 2014
Pros: Location, staff and service
Cons: Temp control and AC
Location: Excellent..liked easy access to dubai mall and attractions
We were at the hotel for three days and two nights and were very impressed with accommodation, staff and service..thank you
Comment from Hotel Management
Oct 12, 2014 by Ulrike Andorff, Hotel Management
Greetings from Al Murooj Rotana! Thank you very much for your very positive review of your recent holiday with us at Al Murooj Rotana Dubai. I am happy to read about your experience with our hotel facilities and services. It is very pleasing to read how much you have enjoyed your time with us. I appreciate you taking the time to share your experiences and recommending us on Expedia, and I look forward to welcoming you back to Al Murooj Rotana Dubai in the future. Kind regards, Ulrike Andorff Executive Assistant Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from CK

Nice hotel , friendly staff

Posted Oct 1, 2014
I highly recommend this hotel. It's well located. About 15-20 mins from the airport. 5 mins walk to the Dubai Mall . Pizza shop, pharmacy , supermarket about 5 mins walk from the hotel. All the staff we came in contact with were extremely helpful and friendly. Will highly recommend.
Comment from Hotel Management
Oct 3, 2014 by Ulrike Andorff, Hotel Management
Dear Mr. Dan, Thank you very much for your positive review of your recent holiday with us at Al Murooj Rotana Dubai. I am happy to read about your experience with our hotel facilities and services. I appreciate you taking the time to share your experiences and recommending us on Expedia, and I look forward to welcoming you back to Al Murooj Rotana Dubai in the future. Kind regards, Ulrike Andorff Executive Assistant Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from las vegas

convenient location to Dubai Mall and Burj Khalipa

Posted Sep 25, 2014
Pros: just across the Dubai Mall,5- 10 minute walk. the crosswalks were in a very very street. Grand Entrance past Bloomingdales to the left.
Cons: No time to explore the hotels amenities but this is a wonderful nice hotel.
Location: Dubai Mall and Burj Khalipa, not to be missed.Shopping and plenty of good restaurants .Hop on and Hop off Big Bus at the Dubai Mall.
Pleasant stay at the hotel. Staff were accommodating since we arrived in the morning, we were allowed to check in early. The assigned room was immediately cleaned and prepared for us. What a relief !!! The room was clean in a quiet location, comfortable bed and bathroom amenities were ok. Had a great time in the Dubai Mall and were amused to see the red taxi service IN the mall..Burj Khalipa entrance was also in the lower level of the mall.To go up book the ticket early (on line) to assure entry "At the Top" of Burj Khalipa.The view was amazing.Hop on Hop off Bus was helpful for first time visit.Well organized tour and staff were great. Also the bus offers bottled water very important to stay hydrated in this city.The weather was so hot and very humid, thats expected! Overall we enjoyed our stay.
Comment from Hotel Management
Sep 28, 2014 by Ulrike Andorff, Hotel Management
Dear Valued Guest, I am very pleased to read your positive review from your recent stay with us at Al Murooj Rotana Dubai. Thank you for taking the time to share your feedback and recommend our hotel on Expedia. With delight I read that you have been overall impressed with the quality of our hotel and service. Your gracious comments will serve as an added inspiration to consistently maintain the high standards which you have experienced during your stay with us. I do hope you will return to Dubai in the near future and look forward to the opportunity to welcome you back to Al Murooj Rotana. Sincerely, Ulrike Andorff Executive Assistant Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Perth, Western Australia

Great hotel across from Dubai Mall

Posted Sep 23, 2014
Pros: The rooms were big and comfortable, 3 great pool areas, fantastic breakfast buffet. Staff were lovely, available and very accommodating.
Cons: It is an older hotel, but it had everything we needed, was comfortable, convenient and very well priced.
Location: Across from the Dubai Mall, Burj Khalfia, fountains and many fabulous restaurants. There is a supermarket in hotel complex.
Great location, friendly staff and comfortable room. We stayed in 2 bed apartment, it was big and had everything we needed for a comfortable stay,
Comment from Hotel Management
Sep 25, 2014 by Ulrike Andorff, Hotel Management
Dear Valued Traveller, Thank you for your time in posting your review and for recommending Al Murooj Rotana Dubai on Expedia. We are extremely happy to hear that you sincerely enjoyed your recent visit to our hotel and that you were pleased with both our services and facilities. Thank you for recommending our team for their helpfulness and attentiveness. All your kind comments are greatly appreciated and I look forward to welcoming you back in the near future. Sincerely, Ulrike Andorff Executive Assistant Manager
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Great hotel, Ideal for a business trip

Posted Sep 14, 2014
Close to most things in the city center and the beach in no longer than 20-30mins away. great for a business trip, couples and families
Comment from Hotel Management
Sep 16, 2014 by Ulrike Andorff, Hotel Management
Greetings from Al Murooj Rotana Dubai! Thank you very much for your very positive review of your recent stay with us at Al Murooj Rotana Dubai. I am happy to read about your experience with our hotel facilities and services. I appreciate you taking the time to share your experiences and recommending us on Expedia and look forward to welcoming you back to Al Murooj Rotana Dubai in the future. Kind regards, Ulrike Andorff Executive Assistant Manager