Ratings based on 88 Verified Reviews
They paid and stayed. We double-checked.
4.9 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.9 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from england
Best holiday everPosted Sep 27, 2014
We stayed at this hotel for 2 nights for my 30th birthday. We were amazed at the pure luxury throughout the hotel and the quality of the service too. Staff were extremely friendly and couldn't be anymore helpful. The variation in restaurants was very impressive and all food sampled was to the highest quality. We would recommend this hotel to anybody and would love to stay here again.
for Everyoneby A verified traveler from Rome
Out of this world!,Posted Sep 23, 2014
Pros: The lovely rooms and the spotless service.
Cons: Check-in could be a bit more personal, it was quite busy at the lobby when we arrived. The pool areas could be a bit more spaced out as well.
Location: Great Jumeirah location, hard to beat.
Wonderful experience from start to finish. Luxury at its best, with amazing service and spotless rooms. Feel like a King (or Queen) while you stay 'At the Palace'.
for Everyoneby A verified traveler from Ireland
top end 5 star hotelPosted Sep 23, 2014
Pros: most things
Cons: If you want to visit the pool area it is a bit of an inconvenience, minor really
Location: great location.
probably one of the best hotels in the area, great location, facilities and service, can't say much more than that.
for Everyoneby A verified traveler from Cardiff
DING DONGPosted Sep 14, 2014
Pros: Having 46 restaurants to choose from and some really great bars with bands playing live.
Cons: Cannot think of anything we'd change
Location: Right on private beach with great pools and it's own water park. Loved being driven around resort by the free buggies and Abra boats (24 hrs)
Everything really was five star plus. From the personal welcome on arrival to the superb location and facilities. We upgraded our summer flavours meal one night to eat in the Burj Al Arab, well worth the supplement. Added bonus we were then allowed to visit the Skyview bar in the hotel for a cocktail or two.
for Everyoneby A verified traveler
Posted Sep 8, 2014
Excellent hotel and best I've been in a long time. Don't miss a chance to stay in this property.
for Everyoneby A verified traveler from Miami, FL
Beautiful HotelPosted Sep 1, 2014
Pros: The pool the beach, how clean is thw room in general de hotel is beautiful.
Cons: Toscana restaurant.
Location: The Bur al Arab is right in front. Many salon and spas available in the Jumeirah area
Very clean nice view. Friendly employees. I love this hotel i would recommend it to my friends.
for Couplesby A verified traveler from Surrey
Excellent hotel with great servicePosted Sep 1, 2014
Pros: The service from all the staff, the food and the immaculate beach
Location: Wild Wadi water park is just next door and is definitely worth a visit (though if you'd prefer to go when it's less busy, go early in the morning)
My wife and I stayed at the Al Qasr hotel just last week and right from the start, the service from the staff was excellent. The room was very comfortable and extremely clean when we arrived and the staff did an excellent job of making sure it stayed clean throughout our stay. We would recommend the Spanish and Thai restaurants as the food was amazing.
for Everyoneby A verified traveler from London
Excellent attention to detailPosted Aug 15, 2014
This is simply a great hotel with big focus on customer service, the executive lounge makes the experience even more special - highly recommended. The rooms are beautiful and there are lots of places to eat in or near the hotel.
for Couplesby A verified traveler
Nice hotel but expensive.Posted Jul 31, 2014
Disappointed because I thought I had booked a room with a partial sea view, but advised when checking in that there were only sea view and city view rooms in the hotel. A sea view room could be arranged but at an additional cost. Lack of TV stations in the room was disappointing – the majority were news channels. For a 5 star hotel I would expect a better range of channels. Grounds & hotel were beautiful and staff very attentive.
for Everyoneby A verified traveler
Great hotel on the beachPosted Jul 19, 2014
Excellent staff Huge hotel Fantastic beach and water park next door Would stay there again