Ratings based on 1,488 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
94% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Posted Apr 13, 2015
Pros: the hotel facilities are certainly good
I expected the hotel to be full during the Easter holidays, however, it came as a complete surprise that there were all kind of visitors of the hotel and even guided tours around the shops, the aquarium and the restaurants of the hotel. Sometimes I felt like in a train station during rush hour
3 out of 5
by A verified traveler

Posted Apr 9, 2015
Really expensive. 5 star hotel. 10 star prices. Not value for money.
5 out of 5
Recommended
for Families
by A verified traveler

Atlantis -Kinderparadies

Posted Apr 9, 2015
Pros: Poollandschaft, Kinderfreundlichkeit, Anlage
Das Hotel ist in hervoragendem Zustand und sehr gepflegt. Das Personal war vom check-in bis check-out stets sehr freundlich und hilfsbereit. Unser Zimmer war großzügig und Sonderwünsche- z.B. mehr Handtücher, wurden in kürzester Zeit erfüllt. Die Pools sind ebenfalls hübsch und gepflegt. Einziges Manko: Der Wasserpark war völlig überfüllt, was an der hohen Zahl von Tageskarten liegt, die dort verkauft werden. So gab es teils lange Schlangen an den Rutschen und es war schweirig einen Reifen zu ergattern. Mit dem Essen waren wir ebenfalls sehr zufrieden, nur die Cocktails an der Bar könnten noch verbessert werden.
5 out of 5
Recommended
for Everyone
by A verified traveler

one of the best resorts

Posted Apr 8, 2015
we had a wonderful time, suitable for all age groups.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Family friendly hotel

Posted Apr 1, 2015
Pros: The waterpark is great and so is the gym - very high tech equipment. The sauna and steam room were also lovely after a good gym session
Cons: Check in staff timing
Location: The hotel is enough to keep you busy and has regular shuttle buses to the malls if you get bored
I have stayed at the Atlantis before and it is always a great experience. Situated slightly away from the busy city life on main shore (of which you can see the Dubai skyline from the beach and palm view rooms - well worth it) this is a great getaway. Some staff initially ruined our first day but I let this slide to enjoy the rest of our stay. Upon arrival we had to queue 30 minutes to check in - the lady at the check-in desk took a long time with a customer which I understand but we then decided to queue behind the adjacent colleague at check-in who then decided to let someone back in the queue - taking up 30 minutes of our time. I asked to speak to the manager who was rude and brushed the issue aside like it was nothing by simply offering to upgrade us to palm view - although I had already paid for this anyway. So I was not happy at all with the check-in staff but luckily there are plenty of other staff in this hotel who will make your stay more enjoyable - particularly Ashish who drives the cabby in the waterpark. Very friendly staff member.
5 out of 5
Recommended
for Everyone
by A verified traveler

Well located

Posted Apr 1, 2015
Family loved it and it is close to water park. Nice restaurants and different things to do
5 out of 5
Recommended
for Everyone
by A verified travelerfrom max max

Tutti veramente splendido come sempre

Posted Mar 31, 2015
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Aberdeen

Fantastic holiday

Posted Mar 30, 2015
We stayed at Atlantis the Palm for 3 nights in March 2015 and had the most wonderful experience. The hotel is fabulous, staff would do anything for you but not in your face, facilities excellent and rooms lovely. We stayed in a deluxe room, which was really big, had a lovely bathroom with separate shower cubicle and a lovely bath, and our view was onto the aquarium beneath. Only down side was that we were woken up two nights in a row by a screaming child next door, but that cannot be helped. We went to the water park every day and had so much fun; like teenagers again! The beach is beautiful and offers lots of water sports, and there are always loungers free. We had some wonderful meals in the hotel restaurants. Be prepared to spend a £ or two, as they aren't cheap, but I can honestly say that they are worth it. The steak I had at the Seafire Steakhouse was the best I have ever had. The facilities and shops are great too. Overall, we couldn't fault the hotel and will definitely recommend it to others and are looking forward to returning!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom manchester

Excellent hotel couldn't find a fault #unreal

Posted Mar 27, 2015
From the check in the the cleaners its the most surreal place what an amazing experience and don't think I could have picked a better place for our honeymoon
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Reading

Imperial Club and high service

Posted Mar 26, 2015
Pros: High service and organised layout
Cons: Seperation of guest from people visiting
Location: The palm is a wonder of the world and fantastic views with the waterpark on site makes life very easy
Loved staying at this hotel it has a high level of service and quality with helpful staff and the Imperial Club is a definite must.