Ratings based on 12 Verified Reviews
They paid and stayed. We double-checked.
3.4 Room cleanliness
3.4 Service & staff
3.4 Room comfort
3.2 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Posted Jan 4, 2014
by A verified traveler
HorriblePosted Nov 29, 2013
Horrible stay and I will not recommend it to anyone! !!!!!! The staff were awful and tried to keep my passport during our stay.!!!!!!!
for Business Travelersby M Wright from Dubai
Posted Nov 29, 2013 on Hotels.com
The weakness of this hotel is the housekeeping staff. The bathroom light switch was filthy. After the first day, the sofa disappeared from the room for the duration of the stay. the maid knocked something under the night table and never bothered to pick it up There is no voicemail to take incoming phone call messages. I had received 10 calls which I was not told about until after, by the callers.
for Everyoneby A verified traveler
NicePosted Nov 27, 2013
beautiful room, great staff, disappointed with no internet except by fee which was cumbersome. Hot water shower was warm only. the price was good -
for Everyoneby Frazer from London
Clean, large room. Bit noisyPosted Nov 6, 2013
After reading the reviews (after booking) I was really worried about this place. I emailed ahead to request a 4th floor room and got it. The room (419) was large and clean, staff were friendly and helpful. You can hear the clubs downstairs ( and above) but its not shaking the room. We (and baby) were not disturbed. There is a bar/ restaurant on the 5th floor too by the way. Overall it was cheap and pleasant. Pool small. Food good. Would stay again if I couldn't find a beach/pool hotel cheap enough or was going without family.
for Business Travelersby MikeJ from Edinburgh
Not the best hotel, not the worst.Posted Apr 22, 2013 on Hotels.com
I've stayed here half a dozen times now. It's nothing special, but reasonable value. Walking distance from a load of places to eat, breakfast is ok, service at breakfast is much better than it used to be.
Recommendedby A verified traveler from Spain
Bad service internet and tour deskPosted Mar 28, 2013 on Hotels.com
The service in the business center was bad: Open only 10 AM to 7 PM. Friday closed. Tour desk service very bad: Paid for day tour to Abu Dhabi. The next day I was not picked up, waited one and a half hours and then the hotel got a taxi, driver with little knowledge of English and a no guiding competence. I ended up paying the double amount and was not economically compensated.
Recommendedby A verified traveler from Baku
Posted Mar 31, 2012 on Hotels.com
by A verified traveler from Kuwait
capitolPosted Jan 23, 2012
the chairs in the room wasn't clean,and smell of the room wasn't fresh and they don't put enough supplies except when you request
for Everyoneby Soulrider from Seattle, WA, USA
Are you looking to sleep and eat or enjoy the cityPosted Jan 6, 2012
Pros: The Hotel Staff... Go Pinoy!
Cons: Not enough bathroom towels in the rooms and paying for internet in 2012...REALLY!
Location: The area is fine and no problems with the locals. I would highly recommend you rent a car or Harley and "Do Dubai" right. Soulriders MC rode in Dubai
Basically, when you read comments about an individual's hotel stay you really don't know if you are making the right choice or not. So let me just make it easy for you. The Capitol Hotel is not bad for the money. And as most of you have already read threre is music from the clubs.. But wait, it's a hotel with three of them.Two at the front entrance and one at the rear. So noise...you be the judge. I however, did not hear any loud noise that would keep me up way pass ungodly hours. The breakfast rumor. Ok! Not the best in town but it's free so sit down read the paper and talk to other guest while you eat. I did! The only compliants are: Not enough towels in the room and paying 75(AED) $20.00 for 24hrs usage for the internet. Really! Other than that the staff and hostress were very professional. The location wasn't bad either. So now what did you learn from all this...no matter where you stay in Dubai, ask yourself are you there to sleep and eat or are you there for the enjoyment of the city? I stayed during New Years 1 Jan 2012. I'm American!