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Reviews of King Square Hotel

King Square Hotel
Yousuf baker road, 66 4, Dubai, Dubai

Reviews

5.0
Rating 10 - Excellent. 3 out of 22 reviews" "
Rating 8 - Good. 2 out of 22 reviews" "
Rating 6 - Okay. 6 out of 22 reviews" "
Rating 4 - Poor. 3 out of 22 reviews" "
Rating 2 - Terrible. 8 out of 22 reviews" "

5.2/10

Cleanliness

5.6/10

Staff & service

5.4/10

Amenities

5.4/10

Property conditions & facilities

Reviews

6/10 Okay

Zori

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 2 nights in Feb 2020
Response from Hotel Management on Mar 3, 2020
Dear Zori, Thank you so much for choosing your recent visit at our hotel and we appreciate your ratings on your over all experience. We look forward to welcoming you back at our hotel in near future. Best regards,

10/10 Excellent

Gavin, London

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a good location with great front office staff. The lady in charge of breakfast had a very pleasant personality and provided delicious breakfast every morning. Room size was excellent.
Stayed 6 nights in Jan 2020
Response from Hotel Management on Mar 3, 2020
Dear Gavin, We are pleased to understand that you have enjoyed your stay and thank you for lovely comment. We look forward to welcoming you back at our hotel for another excellent stay. Best regards,

6/10 Okay

Sanusi Umar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2019

10/10 Excellent

Mazhar Iqbal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had great residence
No Parking No Phone Working Overall Awesome
Stayed 1 night in Nov 2019
Response from SABER on Dec 5, 2019
Dear Mr.Mazhar, Greetings from Kings Square Hotel! We would like to thank you for taking time and sharing your feedback of your stay at our Hotel. It’s this reassurance of delivering the finest experience that helps us to strengthen our hospitality experience for the guest as discerning as you. We are happy to have met your set standards that led to your enjoyable experience. Your observation on the Telephone has been shared with the team to address it and when you do choose to visit us again your experience will be better as we give priority to guest comfort. We look forward to welcoming you back soon to Kings Square Hotel. Best Regards, Saber Riabi - Front Office Manager

2/10 Terrible

Ghassan

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 15 nights in Nov 2019

2/10 Terrible

Ahmed

Disliked: Cleanliness, room comfort
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
When I arrived at the hotel the staff was really nice and helpful, since it was late when the taxi dropped me off, I was taken to my hotel room, and the room was not very clean, the dead bolt locks were broken off the door, there was not very much toilet paper in the bathroom, had to call for more that night, I just did not feel comfortable or safe staying in the room since I was alone in a foreign country, If I would have known more about the location of the hotel and where it was located in the city was not in a good area of the city
Stayed 5 nights in Jul 2019
Response from Saber on Dec 4, 2019
Dear Mr. Valued Guest, Greetings from Kings Square Hotel! We would like to thank you for taking time and sharing your feedback of your stay at our Hotel. We apologize for the problems that you encountered during your last stay. Your observations on room cleanliness and the room door been shared with the team to address it and when you do choose to visit us again your experience will be better as we give priority to guest comfort. Thanking you for your support and my apologies once again. Rest assured we look forward to welcoming you back to Kings Square hotel. Best Regards, Saber Riabi - Front Office Manager

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2019

6/10 Okay

umair

2/10 Terrible

Decency&Justice, Abu Dhabi, UAE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lies & Thievery: A cheap brothel ran by gangsters
There are multiple lies being advertised: the hotel has no parking. It is full of cheap prostitutes stacking in the small reception (!) after 11 or so o'clock, and hitting on guests. If you leave your car outside, in what seems to be the hotel's entry parking area (where other cars belonging to the hotel, clearly marked with the name of it on them, are parked), then within a minute, a policeman appears while you are still standing on the check-in queue (filled with 5-6 very loud Indians), and even if you ran the 4 meters separating you from him to tell him that you are just checking in and that you think this is the hotel's parking, you end up getting a 500USD fine, without even a word answered back to you. Then, almost instantly, the Indians that were lining up in the check-in, disappear, the check-in line becomes empty, but then the hotel announces to you that there exists no parking (despite what the Expedia phone rep clearly insisted multiple times upon), and that they can't find your reservation, so you either pay a higher rate to stay in their brothel or you leave. Of course, no decent human being of any moral or aesthetic substance would ever stay in such a place. And kindly note that this place was assigned to me by an Expedia customer service representative after a problem with a previous booking (again the hotel would not recognise the Expedia booking, which was already pre-paid). Big shame to throw customers in such traps. Hotel must be removed from Expedia!
Stayed 1 night in Mar 2018
Response from Sardar Ali on Apr 21, 2018
Dear Guest, Thank you so much for your feedback, we always welcome guest feedback and based on that we improve our mistakes and services. I apologize to you and assure you that will take disciplinary action against those staff who were not giving you proper attention and service.

6/10 Okay

Yousuf, Kuwait.

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Very nice location.
Location is great. If your business is related, it’s right in the center. And BANIYAS Sq. Metro station is 3-4 mins walk. Ask for 2nd or 3rd floor rooms As the mezzanine has a loud bar which is very disturbing. First floor feels as if you were in the bar. You can still hear the beats of the music on 2nd floor.
Stayed 2 nights in Jan 2018
Response from Sardar Ali on Feb 12, 2018
Dear Guest, Thank you for your time for reviewing our property. we will check the bar sound not to go to the floors

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

jay, denver

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't go there even if you dieing!
I don't wish that happened to me and I don't recommend it to myone ever
Response from khan on Jun 18, 2015
kindly clear the issue so that i can investigate

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away!
This place was so bad we left without ever staying and went back and slept on a couch a the airport
Response from fom on Jun 18, 2015
yes because you dont want to give any identification upon check in

8/10 Good

rozana abdul, Penang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will return one day & recommend to friends..
Nice place to stay. Walking distance to naif souq. Just next to mosque.
Response from khan on Aug 22, 2015
Dear Guest , Thank you for the Feed backs

6/10 Okay

Gregg, NYC

Disliked: Room comfort
Hotel with a Spa and a Pool
there are some good things about the hotel: There is a Spa, a pool, a restaurante with a cyber café and a snooker table. But they should renovate the rooms, specialy the bathrooms. They should also provide more cable channels.
Response from khan on Jun 18, 2015
Dear Guest Thanks for the fee backs ,we are currently work on it

10/10 Excellent

Priscille

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Tres bien, l hotel calme, accueil parfait...
Stayed 2 nights in Dec 2019

6/10 Okay

Sergey

Stayed 3 nights in Nov 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Nov 2019

8/10 Good

Priscille

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Oct 2019

2/10 Terrible

mohammad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
0
سيئة
Stayed 3 nights in Jul 2019
Response from Ayasha on Jul 22, 2019
Dear Mr. Mohammad, You feedback is important to us. We are truly sorry that you did not enjoy you stay with us. We will improve our service to avoid any complaint and for guest satisfaction in the future. Thank you.

2/10 Terrible

Jesper, Oslo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
one thing. TERRIBLE
This must be one of the most terrible hotel in Dubai. The staff didnt want to help us with anything, not even reservation for restaurants. The spa and gym hardly exist. They didnt clean our room and the towels we had to beg for. You needed a voucher for the wifi (20 dirham for 24 hours) but it didnt work and we didnt get the money back. Just terrible
Response from khan on Aug 22, 2015
Good News now wifi is free of cost