Room type

Standard Room

Max Occupancy: 3 guests (up to 1 child)

Get an overview of this hotel3-star Dubai hotel in Bur Dubai, near BurJuman Mall

Location

Located in Bur Dubai, this hotel is within 1 mi (2 km) of Textile Souk, BurJuman Mall, and Dubai Museum. Grand Mosque and The Dubai Heritage Village are also within 2 mi (3 km).

Hotel Features

This hotel features 3 restaurants, an outdoor pool, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/café, a snack bar/deli, and 24-hour room service.

Room Amenities

All 691 individually furnished rooms provide free WiFi, free wired Internet, and 24-hour room service. LCD TVs come with satellite channels, and other amenities that guests will find include free newspapers and safes.

Hotel Amenities

Hotel Amenities

Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. High-speed wireless Internet access is complimentary. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. This Dubai hotel also offers an outdoor pool, tour/ticket assistance, and multilingual staff. Limited complimentary onsite parking is available on a first-come, first-served basis. The property may provide extended parking privileges to guests after check-out (surcharge).

Citymax Bur Dubai has designated areas for smoking.

  • 24-hour front desk
  • Airport transportation
  • Airport transportation (surcharge)
  • Bar/lounge
  • Pool umbrellas
  • Billiards or pool table
  • Breakfast available (surcharge)
  • Coffee shop or café
  • Designated smoking areas
  • Dry cleaning/laundry service
  • Elevator/lift
  • Free self parking
  • Free WiFi
  • Gift shops or newsstand
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Number of buildings/towers - 1
  • Number of floors - 7
  • Number of restaurants - 3
  • Outdoor pool heated
  • Parking (limited spaces)
  • Snack bar/deli
  • Total number of rooms - 691
  • Tours/ticket assistance
  • Year Built 2010
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Family Friendly Amenities

  • Free Wi-Fi
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi

Parking

Free self parking, Parking (limited spaces)

Room Amenities

  • Air conditioning
  • Free newspaper
  • Daily housekeeping
  • Desk
  • Free WiFi
  • Free wired high-speed Internet
  • In-room safe
  • Individually furnished
  • Iron/ironing board (on request)
  • LCD TV
  • Phone
  • Private bathroom
  • Room service (24 hours)
  • Satellite TV service
  • Shower/tub combination
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Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

All day Dinning - This buffet restaurant serves breakfast, lunch, and dinner.

Claypot - This theme restaurant serves lunch and dinner.

Sizzling Wok - This theme restaurant serves dinner only.

24-hour room service is available.

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Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom
  • Accessible path of travel
  • Accessible parking
  • In-room accessibility
  • Roll-in shower

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is 18

Special check-in instructions:

Per local law, all guests staying at this hotel must present a valid original passport, Emirates ID (for UAE residents), or original National ID card from the following GCC countries: Kuwait, Bahrain, Oman, Saudi Arabia, and Qatar. For more details, please contact the office using the information on the reservation confirmation received after booking.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

No rollaway/extra beds available

No pets or service animals allowed

Noise-free rooms not guaranteed

Parking height restrictions apply

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Fees

You'll be asked to pay the following charges at the hotel:
  • New Year's Eve (31 December) Gala Dinner per adult: AED 475.00
  • New Year's Eve (31 December) Gala Dinner per child: AED 237.50 (from 5 to 11 years old)
  • Tourism fee: AED 10 per accommodation, per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
A tourism fee is imposed by the city and collected at the property. The fee is AED 10 for the first bedroom per night, and increases by AED 10 per night for each additional bedroom. For further details, please contact the property using the information contained in your confirmation email.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: AED 40 per person (approximately)
  • Fee for in-room wireless Internet: AED 70 per day (rates may vary)
  • Airport shuttle fee: AED 100 per vehicle (roundtrip)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.

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