Ratings based on 221 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Long Island

Very nice hotel. Overall great experience.

Posted May 13, 2015
Hotel very clean, great service and centrally located near metro. I would definitely return!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom kuwait

Relaxing and accommodating

Posted May 8, 2015
Yank you for catering to our needs. A repairman came to the room to repair a HANDBAG that lost a screw and repaired it.
Comment from Hotel Management
May 10, 2015 by Georges, Hotel Management
Dear “chy”, Thank you for taking the time to write a review of your stay at Crowne Plaza Dubai. We are pleased that our staff managed to assist you in your every needs. We hope to welcome you back in the near future. Best Regards, Georges Farhat General Manager, Crowne Plaza Dubai
5 out of 5
Recommended
for Everyone
by A verified travelerfrom jeddah

Great hotel

Posted Apr 13, 2015
Great hotel, perfect location near to all areas, very clean and quiet, fast room service, great facilities and last but not least amazing prices.
Comment from Hotel Management
Apr 15, 2015 by Georges Farhat, Hotel Management
Dear “moayad”, We are thrilled to note that you had a great stay overall at Crowne Plaza Dubai. Thank you for your comments about the hotel’s location, cleanliness, service and facilities. I will be delighted to share it with the management team and staff. We hope to welcome you back in the near future. Best Regards, Georges Farhat General Manager, Crowne Plaza Dubai
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 27, 2015
Pros: Location, staff and facilities.
Checked in early as I had an early flight and they did everything to accommodate me. Staff were very friendly and helpful.
Comment from Hotel Management
Mar 29, 2015 by Georges Farhat, Hotel Management
Dear Valued Guest, Thank you for sharing a feedback of your stay at Crowne Plaza Dubai. We are pleased that our staff managed to assist you all the way. We’ll be happy to share with them your comments. We hope to have the pleasure of welcoming you back soon. Best Regards, Georges Farhat General Manager, Crowne Plaza Dubai
1 out of 5
by A verified travelerfrom Kuwait

very uncomfortable bed and bellows

Posted Mar 21, 2015
Pros: Location Friendly staff
Cons: need to change the bed and bellows Enlarge the breakfast area
I stayed for 3 nights and had a problems sleeping in the bed. I will definitely not stay at this hotel again. Elevators are very slow Need to wait to get to the buffet breakfast , since it is very crowded.
Comment from Hotel Management
Mar 24, 2015 by Georges, Hotel Management
Dear “Najeeb”, Thank you for sharing a feedback of your stay at Crowne Plaza Dubai. We are truly sorry to hear about the inconvenience you experienced. Please note that your feedback will not go unnoticed but will be shared with the management team and staff. In the meantime, we do hope to welcome you back for a true Crowne Plaza experience. Best Regards, Georges Farhat General Manager, Crowne Plaza Dubai
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sunderland

DUBAI - CROWNE PLAZA

Posted Mar 12, 2015
Pros: Close to the metro line which takes you to the malls and Dubai Marina. Spotlessly clean and the staff were very helpful and polite.
Cons: The weather!! Sandstorms but still a lovely hotel stay.
Location: Dubai Marina, Dubai Mall, Mall of Emirates all within close proximity of the metro which was a 5 minute walk from the hotel
Holiday to Dubai has been booked for a couple of months and there was much deliberation about which hotel to choose when booking. The Crowne Plaza was a great choice. The staff were polite and helpful and the hotel was spotless. 12 restaurants - we ate in 4 and the food was lovely in each Outdoor swimming pool, gym and spa
Comment from Hotel Management
Mar 15, 2015 by Georges, Hotel Management
Dear “Pam”, Thank you for choosing Crowne Plaza Dubai and for sharing a review of your stay. We are pleased that you had an enjoyable stay overall. Thank you for your comments about the hotel’s location as well as the variety of restaurants in the hotel. We hope you will be able to try some more on your next visit. Thank you for your recommendation and we look forward to welcoming you back soon. Best Regards, Georges Farhat General Manager, Crowne Plaza Dubai
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom BIRMINGHAM UK

excellent service

Posted Mar 9, 2015
Pros: CLEANINESS AND CONVENIENCE TO EVERYTHING YOU WANT SHOPS SUPERMARKET ETC ..
Cons: JUST I FIND THE MOVING STAIRS FROM ENTRANCE TO RECEPTION A BIT STEEP AND ONE HAVE TO BE CAREFUL IF HE HAS CHILDREN.
Location: YOU CAN GET THE TUBE AND GO ANYWHERE U LIKE AND TAXIS PLENTIFUL.
very clean , staff very attentive and polite . PLEANTY OF TAXIS IN FRONT OF HOTEL . VERY CONVENIENT FOR BUSINESS AS TRADE CENTRE IS 10 MIN WALK TO TUBE . HIGHLY RECOMMEND IT .
Comment from Hotel Management
Mar 11, 2015 by Georges, Hotel Management
Dear “Habib”, Thank you for sharing a feedback of your stay at Crowne Plaza Dubai. We are pleased that you were able to receive “excellent service” from us and thank you for your comments about the hotel’s cleanliness and location. We appreciate your recommendation and we hope to have the pleasure of welcoming you back soon. Best Regards, Georges Farhat General Manager, Crowne Plaza Dubai
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Essex

Central hotel close to metro

Posted Mar 7, 2015
Pros: It's location for our purposes & the facilities it provided.
Cons: For our first visit to Dubai this hotel provided everything we needed at a cost we could afford.
Location: Business area of Dubai with easy access to all the main attractions by metro or cab.
Lovely hotel in the business area of Dubai, close to the metro with easy access to all the tourist attractions. We were there for a week on holiday & it's an ideal hotel for the holiday maker who doesn't want easy access to a beach. It had all the usual facilities including outside pool, gym, spa & sauna along with 13 restaurants catering for every taste, pub & a nightclub. Staff were extremely helpful & polite & the concierge was extremely helpful in booking trips & bus tours for us. Not really for the traveller who wants to spend their time sun-bathing on a beach or around a pool but ideal if you want to spend your time seeing the old & new Dubai. Would definitely go back.
Comment from Hotel Management
Mar 10, 2015 by Georges, Hotel Management
Dear Jan, Thank you for choosing Crowne Plaza Dubai and for taking the time to write a review. We are pleased that you had an enjoyable stay overall. Thank you for your comments about the hotel’s location, facilities and for mentioning that we do have 13 award winning restaurants. We are glad that our staff was able to assist you in everything you need. For your information, we do offer complimentary shuttle service for our guests who wish to go to the beach. Once again, thank you so much for your recommendation and we look forward to your next visit. Best Regards, Georges Farhat General Manager, Crowne Plaza Dubai
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Basingstoke UK

Comfortable hotel with easy access to all of Dubai

Posted Mar 1, 2015
We did a great deal of research before deciding on this hotel. We wanted something that was easily accessible from the airport, and gave easy access to old Dubai the burj Khalifa and the palm. The hotel is a 5 minute walk from Emirates towers metro station, which gives easy access to everywhere you need to go. The room was quiet and comfortable, the pool was a little noisy due to the proximity to the main road, and the staff were awesome. There are lots of good places to eat, that cost a lot less than the hotel restaurants, we didn't have breakfast in the hotel, instead ventured to Coco's where we found breakfast for all 3 nights for less than the cost of 1 at the hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

I Love this hotel

Posted Feb 26, 2015
l enjoyed my time in this hotel Its very nice good staff Good room Sure am coming again.
Comment from Hotel Management
Mar 6, 2015 by Georges, Hotel Management
Dear Valued Guest, We are thrilled that you had a great time and thank you for sharing your review of your stay at Crowne Plaza Dubai. Thank you for your comments about the staff and the room. We definitely look forward to your next visit. Best Regards, Georges Farhat General Manager, Crowne Plaza Dubai