Ratings based on 239 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from England

Great Hotel,Fabulous Staff.

Posted Jun 24, 2015
Pros: Everything
Cons: I think I would be being picky to suggest anything.
Location: Business area with lots nearby.
I stayed in this great hotel for a few days in June,The hotel is in a great position near the business areas and is near to the superb Dubai metro. The quality of the staff is world class and no stone is left unturned and nothing is too much trouble. The restaurants are all of a good standard and meals are good and plentiful. Rooms are standard for this type of older hotel but very clean and a few nice touches such as fresh fruit and free water,also a great selection of TV channels. I would recommend this hotel anytime.
5 out of 5
Recommended
for Everyone
by A verified traveler

Highly recommended for stay.

Posted Jun 9, 2015
I loved it. It is so clean and cofortable. The staffs are very supportive.
Comment from Hotel Management
Jun 18, 2015 by Georges, Hotel Management
Dear Valued Guest, We are thrilled with your feedback of Crowne Plaza Dubai. We greatly appreciate your recommendation and we hope to welcome you back in the near future. Best Regards, Georges Farhat General Manager, Crowne Plaza Dubai
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Jun 4, 2015
Pros: Location
Cons: Decor
Location: Excellent for business, close the World Trade Centre. Relatively close to the centre of Dubai and the airport too
Hotel felt a little dated, needs a refurbishment to compete with other, newer hotels in the area
Comment from Hotel Management
Jun 18, 2015 by Georges, Hotel Management
Dear Valued Guest, Thank you for sharing a review of your stay at Crowne Plaza Dubai. Thank you for pointing out that we are centrally located. Your comments will not go unnoticed but will be shared with the team. We hope to welcome you back in the near future. Best Regards, Georges Farhat General Manager, Crowne Plaza Dubai
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Fantastic hotel perfect location!

Posted Jun 4, 2015
It had great service! Very happy with the hotel! Good job and great location!!
Comment from Hotel Management
Jun 18, 2015 by Georges, Hotel Management
Dear geena, Thank you for your short but sweet review of your stay at Crowne Plaza Dubai. We are pleased that you had a great stay overall. Thank you for your comments about the location and service. We look forward to welcoming you back soon. Best Regards, Georges Farhat General Manager, Crowne Plaza Dubai
3 out of 5
Recommended
for Everyone
by A verified traveler from 's-Gravenhage

Hotel ontbreekt aan duidelijke bewegwijzering etc.

Posted Jun 3, 2015
Pros: Niet opgevallen dat leuk is.
Cons: Tijdens inchecken duidelijk op papier geven waar wat te vinden is, zoals verdieping vleugel etc.
Location: Op de site wordt duidelijk een verkeerd beeld gegeven van afstand vliegveld naar hotel en de afstanden vanaf hotel naar andere locaties.
Had meer verwacht van uitzicht, helaas als je een kamer in het midden hebt dan kijk je op een hoog gebouw ernaast.
Comment from Hotel Management
Jun 18, 2015 by Georges Farhat, Hotel Management
Dear Rudy, Thank you for sharing a review of your stay at Crowne Plaza Dubai. While taking in consideration your feedback, please be informed that there is a disclaimer in the Expedia website that says “Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.” We are centrally located being few steps away from Emirates Metro Station and few minutes away from The Dubai Mall. In the meantime, we hope to welcome you back in the near future. Best Regards, Georges Farhat General Manager, Crowne Plaza Dubai
4 out of 5
Recommended
for Business Travelers
by A verified traveler

nice location, close to businss area

Posted Jun 3, 2015
this hotel in very good location at shikh zayed road, near metro station. you can find everything around. i used to walk at night around and still life is running
Comment from Hotel Management
Jun 18, 2015 by Georges Farhat, Hotel Management
Dear m.bakro, We are pleased that you had an enjoyable stay overall at Crowne Plaza Dubai and thank you for sharing a review here on Expedia. We are glad that you were able to take advantage of our central location. Thank you for your recommendation and we look forward to your next visit. Best Regards, Georges Farhat General Manager, Crowne Plaza Dubai
4 out of 5
Recommended
for Business Travelers
by A verified traveler

nice hotel , in attractive area

Posted Jun 3, 2015
Pros: the location of this hotel was very good for me
this hotel in very good location at shikh zayed road, near metro station. you can find everything around. i used to walk at night around and still life is running
Comment from Hotel Management
Jun 18, 2015 by Georges Farhat, Hotel Management
Dear m.bakro, We are pleased that you had an enjoyable stay overall at Crowne Plaza Dubai and thank you for sharing a review here on Expedia. We are glad that you were able to take advantage of our central location. Thank you for your recommendation and we look forward to your next visit. Best Regards, Georges Farhat General Manager, Crowne Plaza Dubai
4 out of 5
Recommended
for Everyone
by A verified traveler from Kent,England

nice hotel shuttle to the beach and shopping mall

Posted May 29, 2015
Pros: the hotel was close to the metro station shops and super markets
arrived early morning the receptionist was very helpful he was able to find us a room straight away, normally 2 pm check in time, all the staff are very friendly and willing to help with booking excursion's etc. a great three nights stay, would come again.
3 out of 5
Recommended
for Everyone
by A verified traveler from roma

Albergo in buona posizione.

Posted May 27, 2015
L'albergo è ben posizionato ed ha vicino la fermata della metro. Belle stanze, buona la pulizia e ragazze al servizio breakfast davvero brave.
Comment from Hotel Management
Jun 18, 2015 by Georges Farhat, Hotel Management
Dear morena, Thank you for sharing a review of your stay at Crowne Plaza Dubai. Thank you for your comments about the hotel’s location, rooms, cleanliness and staff. We look forward to welcoming you back in the near future. Best Regards, Georges Farhat General Manager, Crowne Plaza Dubai
5 out of 5
Recommended
for Everyone
by A verified traveler from london UK

Great hotel

Posted May 26, 2015
Shuttle to from airport, cheap room service, small pool, clean lovely rooms
Comment from Hotel Management
Jun 14, 2015 by Georges, Hotel Management
Dear max, Thank you for your comments about the shuttle service, room service, pool and rooms. We are pleased that you had a great stay overall. We hope to welcome you back in the near future. Best Regards, Georges Farhat General Manager, Crowne Plaza Dubai