Ratings based on 520 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Al Ain

get-away weekend

Posted Apr 21, 2015
Pros: The ambience of the hotel is lovely. The Thai musicians who play in the lobby really make checking in and out a relaxing experience.
Cons: The roof top pool is small, but it is well-kept and the staff was attentive.
Location: The hotel is close to Dubai Mall and to the Burj Kalifa.
We were in Dubai for a weekend and wanted to be close to Dubai Mall and to the Burj Kalifa. I had stayed at The Address Dubai Mall once before and was not happy with the room or the service. I found the Dusit Thani to be a much nicer hotel and my view of the city was fabulous. We could see the Burj Kahlifa, but not the construction going on nearby. The room was small, but clean and fresh. The beds were comfortable. The breakfast buffet was also good. The spa had just opened so there was a little confusion about what services were available, but once we worked that out, the services were excellent. We really enjoyed our stay.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom United Kingdom

Best hotel ever

Posted Apr 20, 2015
As soon as I entered the hotel it was like home infact better then home really nice people customer service was so good room service was very quick and very friendly staff the view was awesome just at the best locatios easy to go to all the shops on the road overall it was the best hotel I ever been to wonderful
5 out of 5
Recommended
for Everyone
by A verified travelerfrom US

Good Location -Close to Dubai Mall, Burj Khalif

Posted Apr 17, 2015
Pros: Location, Staff and cleanliness.
Had a good stay in Apr 2015. It has shuttle service to Dubai and Emirates Mall ( i believe once a day). 5 - 7 min walk to Metro station. Courteous staff.
5 out of 5
Recommended
for Families
by A verified traveler

Great Hotel and Location

Posted Apr 15, 2015
Pros: Clean, up todate and spacious rooms in a hotel perfectly located downtown.
Cons: if you dont need a beach/ground floor pool this is perfect. I think if you have children you would prefer a resort type hotel
We had the 2 room apartment , 19th floor with a Burj view. We had our 3 children with us and really struggled to find any faults. 15/20 mins from the airport a swift check in and check out service. The location is 5/10 mins from the Dubai Mall (taxi ride) but at same time being located on the SZ road all other parts of Dubai are easily accessible.The metro is another option that is only 3/5 mins walk away
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Brisbane, Australia

Great Hotel

Posted Apr 14, 2015
Pros: The rooms, the staff, the location, the views, the atmosphere. Free airport transfer for Club Guests which was very convenient.
Cons: Perhaps the hotel shuttle could run more frequently but that of course assumes the demand is there to need it.
Location: Dubai Mall with 1200 shops, ice rink, cinemas and aquarium, Burj Khalifa, the monorail station and restaurants etc within easy walking distance.
We spent three nights on the Club Floor in a recently renovated room on the 35th floor with views over the financial district. The hotel is located very close to the Dubai Mall and Burj Khalifa. The club lounge provides a great view of the Burj Khalifa as the light changes through dusk to darkness and all the lights come on. Whilst both of these attractions are within easy walking distance the traffic means that it's necessary to use either the hotel shuttle, a taxi or the monorail which is about a ten minute walk to the nearest station and one stop to the Burj Khalifa/Dubai Mall stop. Dusit Thani are a Thai hotel chain and the thai hospitality shows in the friendly welcoming attitude of the staff, whether it's the shuttle driver, the doorman, the staff on the club floor, they all offer a smile and friendly welcome.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Roma

Sobrio,tranquillo e ben posizionato.

Posted Mar 16, 2015
Pros: la tranquillità,e l'accoglienza tipica thailandese.
Cons: La camera andrebbe rinnovata come credo siano quelle del 34° piano dette "club lounge"
Location: fermata della Metro a 300 mt. comoda per raggiungere ogni zona della città.Le distanze sono notevoli quindi è indispensabile .In alternativa taxi
Questo hotel si trova vicino all'attrazione centrale di Dubai il Burj Khalifa, in zona Down town,ovvero l'edificio più alto del mondo,il quale si raggiunge facilmente con 1 fermata di metro,ma anche con una bella passeggiata a piedi,bisogna solo trovare la strada, che vi sapranno indicare uscendo dal retro( anche se sembra impossibile traversare ,fatevi indicare la direzione dell'hotel Al Murooj Rotana dove c'è il semaforo) ed in circa 800 m. 1 km, vi troverete all'entrata principale del Dubai Mall,dove troverete le indicazioni per arrivare alle fontane danzanti,uno spettacolo che da solo vale il viaggio!L'hotel Dusit Thani è molto piacevole e nonostante sia posizionato davanti ad uno snodo stradale non indifferente,è molto silenzioso.La camera era molto spaziosa forse un pò datata ma in ordine, e con bella vista sul B.K. al 29° ,ma dalla parte opposta dell'edificio si vede anche il mare.Il bagno molto bello con vasca ,enorme doccia e zona water tutte separate,ben fornito di accappatoi asciugamani e prodotti per il corpo,. comodo e grande il letto .Ottima e varia la colazione dolce e salata per tutti i gusti,servita in uno dei ristoranti che sono tutti al 24° piano con bella vista.Insomma consiglio questo hotel anche per il rapporto qualità prezzo.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom brisbane

Nice hotel, nice location

Posted Mar 15, 2015
Great to be close to the mall. Good food and always a taxi or shuttle bus available. Not a big fan of Dubai but this hotelmatde the stay quite nice.
4 out of 5
by A verified traveler

Hotel fine, service not so great

Posted Mar 9, 2015
Myself and my partner stayed here for 3 nights whilst visiting friends who live in Dubai. Whilst the hotel was fine, clean, great location. however service was not great. Slow service when ordering food at pool bar. Had to call reception 3 times to request towels, before they finally arrived. Final insult was my partner being accused of bringing back a 'visitor' ie prostitute! (Me). The member of staff didn't even check our room before we were told I was not allowed to go to our room as a visitor!! Very rude. I think it would be prudent in future for the staff to at least ask which room we are staying in rather than accusing us of such things.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Mar 6, 2015
a very good central hotel close to DIFC; a fantastic staff always responding present to your requirements
4 out of 5
Recommended
for Families
by A verified traveler

ブルジュハリファが見えるリーズナブルなホテル

Posted Mar 6, 2015
Pros: レストランのディナーブッフェが大変美味しくまた、ビール・ワインの飲み放題をつけても1人AED200以内に収まったことが良かったです。
チェックインに少々時間がかかりましたが、希望通りの部屋を用意してもらうことが出来ました(2部屋)。エキストラベットも無料で用意してくれて大変満足です。スイートからはブルジュハリファがかなり大きくみえました。