Ratings based on 223 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
85% of guests recommend
4.0 Room cleanliness
3.5 Service & staff
4.0 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from 사우디

호텔 직원이 매우 친절함.

Posted Jul 13, 2015
Pros: 욕실의 청결함과 안락한 침대가 좋았음.
Cons: 간단하게 맥주 한캔하고 싶었는데 판매하지 않음.
Location: 브루즈 칼리파 및 두바이몰이 두바이 메트로로 1정거장인 거리에 있음.
예약시 12시에 체크 아웃이라고 했는데, 직원이 친절하게 전화연락을 줘 오후 2시까지 체크 아웃해도 된다고 했음. 두바이 메트로가 1시 15분경에 첫 운행시간이였으는데 호텔에서 편히 쉬다가 메트로 시간에 맞춰서 이동할 수 있어 좋았음.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 5, 2015
They gave me an upgrade from deluxe to a 2 bedroom suite. The location is close to the metro which is convenient . I recommend this hotel.
1 out of 5
by A verified traveler from USA

Front desk people were VERY rude!

Posted May 24, 2015
Hotel staff are rude, wont recommend this hotel to anybody. You get what you pay for! Read the reviews they all complain about the front desk because this is TRUE.
3 out of 5
by A verified traveler from Bangalore, India

Average Hotel

Posted May 21, 2015
Pros: Clean and Centrally located
Cons: Should cater to the likes of all customers especially international and not be over focussed on local customer needs and desires
Location: On sheikh Zayed Road, Centrally located and has everything one would want around the hotel.
No Bar and the hotel does not serve liquor. More focussed on the likes and dislikes of local customers and is not flexible to international customers. Didn't see many customers from the other parts of the world other than Middle East Muslim Countries
3 out of 5
Recommended
for Everyone
by A verified traveler

Poor service

Posted May 10, 2015
Staff were disorganised at reception. Had to call several times for complimentary tea/coffee and milk Check in - toom was not ready had wait 10 minutes!after long flight despite arriving 5 hrs after 3pm check in Check out was also disappointing staff answering ohone calls whilst dealing with your check inand out. Pool area wasterrible. Smelly and unattractive. Basic surroundings.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted May 1, 2015 on Hotels
2 out of 5
by A verified traveler from H

Hôtel situé dans le cœur des affaires

Posted Apr 26, 2015
A notre arrivée c'est pas une chambre fumeur qui avait été préparé comme le précisait la réservation le changement a été effect non sans attente et sans heurt concernant la chambre cela ressemble a des appartements ( machine à laver, plaque... Pensait à prendre un adaptateur pour vos prises pas de sèche cheveux Literie au top Salle de sport agréable (coach pas de conseil dommage) la piscine n'est pas a la hauteur de l'hôtel on dirait un bassin...Olivier le grom aura été un des meilleurs accueil sans rien attendre en retour ce n'est pas le cas du reste du personnel Les agents de sécurité de nuit très incorrect
5 out of 5
Recommended
for Families
by Souradipta from India

awesome

Posted Apr 25, 2015 on Hotels
The hotel was great in terms of hospitality, location. Room services were quick and polite. will definitely recommend To families and couples.
5 out of 5
Recommended
for Everyone
by A verified traveler

An excellent upgrade

Posted Apr 21, 2015
I booked a basic room but was given a suite. It was excellent with a nice view. The hotel position is also very convenient to the brilliant metro system. The pool is a bit small and basic but facilities are good.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Apr 20, 2015
Excellent location. Able to access Metro and taxi without any issues. We had the 2 bedroom suite and this was spacious enough for my family of 4 adults and 2 kids of 5 years age.