Ratings based on 494 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom colchester

Lovely hotel great location for beach, restaurants

Posted Nov 25, 2014
Pros: Everything
Location: The walk. Great beach.
Excellent 4 night stay with friends. Helpful staff. Great food.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Manchester

Perfect Stay

Posted Nov 14, 2014
We had such a brilliant time from beginning until the end. I can't fault this hotel at all! I will definitely book to stay here again and will recommend to everyone I know. Thank you for a wonderful stay, all the staff are a credit to the hotel and I look forward to seeing you all soon
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Northampton UK

AMAZING HOTEL - EVEN BETTER THAN THE FIRST

Posted Oct 24, 2014
Pros: The beach is beautiful and hotel is very clean. Staff are extremely helpful and can't do enough for you, the location is perfect for restaurants.
Location: Near shops, restaurants, cafe's & bars. Close to the marine, 5 min taxi ride.
This is my second stay at this Hilton and won't be my last. The hotel is perfect for all ages, family's and couples. We went as two couples aged between 28 -32 all well travelled, we were so impressed with this hotel. From the cleanliness, amount of facilities and the staff are absolutely amazing.
4 out of 5
Recommended
for Couples
by A verified traveler

Lovely hotel on beach

Posted Oct 23, 2014
Pros: Very relaxing !
Location: Lots to do on The Walk and the marina a 15 minuet walk away.
Lovely hotel on beach with nice shades garden with sun beds . Great position for The Walk lots of restaurants and shops on doorsteps ! Bice italian restaurant disappointing and very expensive !
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Great hotel for any stay in Dubai

Posted Oct 19, 2014
My friend and I came on a girls holiday to dubai and we were both so glad we chose this hotel! It's central to everywhere you'd probably go on your holiday - 5 mins to the marina, 15 mins to Atlantis on the palm and best of all it sits on the JBR walk which is filled with restaurants and bars so you needn't go far. Didn't use the pool as its quite small and mainly suited families but there are plenty of sun loungers available on the beach front which has its own bar and shisha (70dirhams). Hotel has all the amenities and although we didn't eat there ourselves there are quite a few options available.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Adelaide Australia

All the things to be expected from the Hilton chai

Posted Oct 6, 2014
Pros: I was particularly taken by the friendly and helpful staff
Cons: The tour desk was slack, late arrival, didn't take Amex, not operated by the hotel
Friendly and helpful staff, good facilities somewhat distant from the Mall of Dubai and the Emirates Mall and also tourist activities in downtown Dubai but plenty going on at the hotel and in the neighbouring area which is undergoing substantial development.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom b

Great hotel, excellent facilities!

Posted Oct 2, 2014
The hotel staff were excellent. we were able to get early check in at 9:00 am and were upgraded to a sea view room. The pool and beach facilities are excellent. We were also able to check out late at 2:00pm. The only downside is the building work at "the walk" meant that this is entirely closed and we were unable to use it! This should have been advertised at booking.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Perth WA

Great Hotel, nice facilities friendly staff,

Posted Sep 26, 2014
Pros: Staff, cleanliness, overall ambience was great.
Cons: Nothing
Location: Location, right on the beach or if you prefer a great pool with swim up bar. Reastaurant on the beach, and good variety of restaurants and shopping by
Really enjoyed this hotel, first time we have stayed at the beach end of Dubai, although a little way out of the city but great location, varied and quality restaurants close by. Great pool and reasonable charges.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel close to the beach

Posted Sep 21, 2014
Pros: pretty much everything
Location: The walk has restaurants and beach walks there are also water sports offered by the public beaches if you hotel doesn't do then.
The hotel was a great location there are several restaurants on "the walk" and the nearby marina if you don't want to eat in the hotel all the time with convenience of a reasonable size pool and the beach. Taxis are cheep and so is the metro so you can easily visit the downtown area of Dubai with very little expense (we took the hotel taxi to the city centre for ~£15 so as you can imagine other transportation is very cheap. The staff were friendly and couldn't do enough for you. The room was spotless and spacious. the restaurants within the resort such as Pachanga had great food and staff. Bice was a little pricey but i have never tasted food that good and our waiter was top class. The only thing that was slightly disappointing was the pool area which although was open from 7am-8pm and you can have drinks at the swim up bar in the dark (lit pool obviously) was novel was it was quite overcrowded. There was supposed to be a policy of if you leave your towel unattended for 1hr then you relinquish your sun bed. The problem was this was not inforced and beds were saved for 7am and i don't think i saw these people up to 2pm. I understand that the staff don't want confrontation but the reason people do stuff like that is because they can get away with it after the rules were clearly stated. if you wanted to be by the pool you had to be there before 10am. There was other area for sunbathing between the pool and at the beach but you can't keep an eye on your stuff.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Australia

great communication at all times

Posted Sep 21, 2014
Pros: everything
Location: take the beige taxi, they start with the meter 3dmh.we were ripped of on arrival at the airport,he started with 50dmh. and paid 200 total,lots to do
we had a really good in that hotel, as we also had our anniversary, we got this beautiful chocolate cake sent to room..room service was very efficient. check in fast....friendly stuff...I would recommend this to anyone who wants a great stay at this hotel, the pool was great....we really enjoyed every moment. Thank you....