Ratings based on 30 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by charles from Coventry England

excellent hotel

Posted Jun 1, 2014
Pros: all most everything
Cons: a bar with no smoking
Location: located near burjuman metro station (two minuets walk) only short taxi ride from airport.
best hotel we have stayed in a long time would recommend anyone to stay. only one bad point that smoking was allowed in the bars but we still used them when it was quite. staff were friendly and could not do too much for you.
Comment from Hotel Management
Jun 2, 2014 by General Manager, Hotel Management
Dear Charles, Many thanks for taking the time to write to us to let us know about your recent stay at the Holiday Inn Bur Dubai-Embassy District, Your feedback is very important to us, and it will be shared with the entire staff so we can keep focusing what's matter to us which is delivering great service and product. We look forward to welcoming you back at your second home the Holiday Inn Bur Dubai-Embassy - District in the near future. Truly yours, Mark A. Allaf General Manager Holiday Inn Bur Dubai - Embassy District
5 out of 5
Recommended
by Helen G from West Yorkshire, UK

Great hotel for a fair price

Posted May 31, 2014 on Hotels.com
We stayed for 1 night with friends and were very happy with our choice. The hotel is clean, spacious and welcoming as are the guest rooms. The dining room is light and airy, the service is excellent and the wide choice of food at breakfast is just perfect. The pool area is very nice, with plenty of sun loungers, a bar and music for that holiday feel. The later check out time of 12 meant we could enjoy a couple of hours round the pool in the morning too. The location is ideal for the Creek, Souks, Bastakia Quarter, Dubai Museum and Heritage Centre. Also the Burjaman Mall and Metro stations are nearby. Due to the heat, we got a taxi down to the Heritage Centre which was only about 10dhs, and then explored the Souks/Creek area before walking back after dark when it was a little cooler. We visit Dubai often and have stayed in many different hotels. This is now our favourite and it will certainly be our first choice in the future. Free parking is also an added bonus. The only negative is that on the Hotels.com booking site this hotel is shown as "free wifi" but this did not show on our booking print out and the hotel were not aware of this either. This meant that having wifi would have incurred an extra charge. When you need to keep in touch with people free wifi is an important part of the hotel choice so this needs sorting out.
Comment from Hotel Management
Aug 2, 2014 by General Manager, Hotel Management
Dear Charles, Many thanks for taking the time to write to us to let us know about your recent stay at the Holiday Inn Bur Dubai-Embassy District, Your feedback is very important to us, and it will be shared with the entire staff so we can keep focusing what's matter to us which is delivering great service and product. We deeply regret the inconvenience that you faced regarding Internet and we have taken immediate measures to rectify this issue We look forward to welcoming you back at your second home the Holiday Inn Bur Dubai-Embassy - District in the near future. Truly yours, Mark A. Allaf General Manager Holiday Inn Bur Dubai - Embassy District
1 out of 5
by A verified traveler

the worest !!!

Posted May 26, 2014
Pros: nothing
Cons: ALLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLL
pls don't go there !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
5 out of 5
Recommended
for Families
by jeff from al ain, UAE

Unexpected

Posted May 18, 2014
Pros: The staff were accomodating and very friendly.
Cons: Too many separate pamphlets to go through and figure out pool info, times, channels, restraunts...I'm not sure I even saw a menu for anything.
Location: A new mall is just around the corner. The main road is a short distance away to get you anywhere in Dubai.
Far better than expected. The staff was amazing especially to our girls. The executive room was clean, comfortable, and quiet for our small family. Free wifi was a plus! The free buffet had plenty to choose from. My family was plesently surprised since the cost was low and amenities were plenty. The girls loved the pool as well.
Comment from Hotel Management
May 24, 2014 by General Manager, Hotel Management
Dear Jeff, Many thanks for taking the time to write to us to let us know about your recent stay at the Holiday Inn Bur Dubai-Embassy District, Your feedback is very important to us, and it will be shared with the entire staff so we can keep focusing what's matter to us which is delivering great service and product. We look forward to welcoming you back at your second home the Holiday Inn Bur Dubai-Embassy District in the near future. Truly yours, Mark A. Allaf General Manager Holiday Inn Bur Dubai - Embassy District
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Good Business Hotel

Posted Apr 17, 2014 on Hotels.com
Very efficient and polite service.ideal for business trips. Pool needs some renovation but the hotel is fine. Will use again.
Comment from Hotel Management
Aug 2, 2014 by General Manager, Hotel Management
Dear valued guest Many thanks for taking the time to write to us to let us know about your recent stay at the Holiday Inn Bur Dubai-Embassy District, nothing pleases more than to have such a valued guest like you. Your feedback is very important to us, and it will be shared with the entire staff so we can keep focusing what's matter to us which is delivering great service and product. We look forward to welcoming you back at your second home the Holiday Inn Bur Dubai-Embassy District in the near future. Truly yours, Mark A. Allaf General Manager Holiday Inn Bur Dubai - Embassy District
4 out of 5
Recommended
for Personal Event
by A verified traveler

Posted Apr 16, 2014 on Hotels.com
Comment from Hotel Management
Aug 2, 2014 by General Manager, Hotel Management
Dear valued guest Many thanks for your 4 star rating nothing pleases more than to have such a valued guest like you. We look forward to welcoming you back at your second home the Holiday Inn Bur Dubai-Embassy District in the near future. Truly yours, Mark A. Allaf General Manager Holiday Inn Bur Dubai - Embassy District
5 out of 5
Recommended
for Couples
by Will from US

another time well spent

Posted Feb 20, 2014 on Hotels.com
Had a great time, wife enjoyed the beach and the hotel itself.
Comment from Hotel Management
Jul 26, 2014 by General Manager, Hotel Management
Dear Will, Many thanks for taking the time to write to us to let us know about your recent stay at the Holiday Inn Bur Dubai-Embassy District, Your feedback is very important to us, and it will be shared with the entire staff so we can keep focusing what's matter to us which is delivering great service and product. We look forward to welcoming you back at your second home the Holiday Inn Bur Dubai-Embassy District in the near future. Truly yours, Mark A. Allaf General Manager Holiday Inn Bur Dubai - Embassy District
4 out of 5
Recommended
for Everyone
by Dennis from UK

Nice hotel but poor position few taxis stop at it

Posted Feb 14, 2014
Pros: Nice large executive room for 3 adults, nice atrium breakfast area
Cons: Need more taxis to stop as hard to get one as they don't seem to pass the hotel very often
Location: That was ok, area a bit rundown so not keen on walking in the area
Nice hotel but poor position few taxis stop at it. Room was good with good facilities
Comment from Hotel Management
Jun 2, 2014 by General Manager, Hotel Management
Dear Dennis, Many thanks for taking the time to write to us to let us know about your recent stay at the Holiday Inn Bur Dubai-Embassy District, Your feedback is very important to us, and it will be shared with the entire staff so we can keep focusing what's matter to us which is delivering great service and product. In addition we have noted your concern regarding the taxis and addressed the matter to the concerned party We look forward to welcoming you back at your second home the Holiday Inn Bur Dubai-Embassy District in the near future. Truly yours, Mark A. Allaf General Manager Holiday Inn Bur Dubai - Embassy District
5 out of 5
Recommended
for Everyone
by A verified traveler

Good place to stay

Posted Jan 12, 2014
Pros: Clean comfortable room, closer to metro and taxi. Street taxis are cheaper than the taxi located in the front of the hotel which is 30 flat.
Location: Dubai mall, Textile market, Gold market and museum. Don't waste money on desert safari.
Stayed for two days and visited Dubai. Closer to metro is close by if you want to use public transport. Taxi are cheap if you have 3 or more travelling with you. Breakfast is available at extra cost and it is worth it.
Comment from Hotel Management
May 24, 2014 by General Manager, Hotel Management
Dear valued guest, Many thanks for taking the time to write to us to let us know about your recent stay at the Holiday Inn Bur Dubai-Embassy District, Your feedback is very important to us, and it will be shared with the entire staff so we can keep focusing what's matter to us which is delivering great service and product. We look forward to welcoming you back at your second home the Holiday Inn Bur Dubai-Embassy District in the near future. Truly yours, Mark A. Allaf General Manager Holiday Inn Bur Dubai - Embassy District
4 out of 5
Recommended
for Families
by David from Florida, USA

Posted Jan 11, 2014 on Hotels.com
The hotel staff were great. The service was excellent. Would have liked a package that includes internet at a reasonable rate- not more than 40AED per day. The surcharge of 20AED per HOUR for internet is too high. The room is comfortable. Breakfast buffet is good.
Comment from Hotel Management
Jul 26, 2014 by General Manager, Hotel Management
Dear David, Many thanks for taking the time to write to us to let us know about your recent stay at the Holiday Inn Bur Dubai-Embassy District, Your feedback is very important to us, and it will be shared with the entire staff so we can keep focusing what's matter to us which is delivering great service and product. We are pleased to inform you that Internet is now free for all guests in rooms and public areas of the hotel. We look forward to welcoming you back at your second home the Holiday Inn Bur Dubai-Embassy District in the near future. Truly yours, Mark A. Allaf General Manager Holiday Inn Bur Dubai - Embassy District