Ratings based on 172 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
94% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.8 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent lication

Posted Apr 21, 2015
Recommended for a quick travel. Good location and lots of parkings
1 out of 5
Recommended
for Business Travelers
by Ahmadfrom Cairo

too small and noisy room!

Posted Feb 23, 2015 on Hotels
It was a mistake to book double room. Room is too small though it is not cheap. Also windows are not sound proof enough with a 24/7 construction site next to the hotel. Couldn't sleep well!
Comment from Hotel Management
May 9, 2015 by ibismoe, Hotel Management
Dear Mr. Ahmad, Thank you for taking the time to tell us about your experience at the Ibis Mall of Emirates Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laszlo Jaszberenyi General Manager
3 out of 5
Recommended
for Couples
by A verified traveler

Hotel très bien placé

Posted Feb 17, 2015 on Hotels
Hotel très bien placé et rapport qualité /prix très convenable
Comment from Hotel Management
May 9, 2015 by ibismoe, Hotel Management
Dear Guest, Thank you for taking the time to share your experience and for choosing to stay at Ibis Mall of Emirates Dubai. It is our mission to delight our guests every time and we are glad that you left with pleasant memories. I have shared your feedback with the team as a means of encouragement to them to continue to give the best service to all our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Laszlo Jaszberenyi General Manager
4 out of 5
Recommended
for Business Travelers
by Romeofrom Guam

Ibis Mall of the Emirates experience

Posted Feb 17, 2015 on Hotels
The hotel is conveniently located within walking distance from the Mall of the Emirates. The room was comfortable and clean. I would consider of staying in this hotel on my future visit to Dubai.
Comment from Hotel Management
May 9, 2015 by ibismoe, Hotel Management
Dear M. Romeo, Thank you for taking the time to share your experience and for choosing to stay at Ibis Mall of Emirates Dubai. It is our mission to delight our guests every time and we are glad that you left with pleasant memories. I have shared your feedback with the team as a means of encouragement to them to continue to give the best service to all our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Laszlo Jaszberenyi General Manager
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Dubai 11th Feb 2015

Posted Feb 13, 2015 on Hotels
This is my second time of staying in this hotel. The room was big enough for me and had a good work area. However the internet was slow.
Comment from Hotel Management
May 9, 2015 by ibismoe, Hotel Management
Dear Guest, Thank you for taking the time to share your experience and for choosing to stay at Ibis Mall of Emirates Dubai. It is our mission to delight our guests every time and we are glad that you left with pleasant memories. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Laszlo Jaszberenyi General Manager
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Jan 30, 2015 on Hotels
Comment from Hotel Management
Apr 4, 2015 by ibismoe, Hotel Management
Dear Guest, Thank you for choosing to stay with us at Ibis Mall of Emirates Dubai. It is our mission to delight our guests every time and we are glad that you left with pleasant memories. I have shared your feedback with the team as a means of encouragement to them to continue to give the best service to all our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Laszlo Jaszberenyi General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom egypt

close to metro station, v.close to emirates mall

Posted Jan 23, 2015
Only one problem, no one is going to help you with your laggage, you have to help you self all over the stay
Comment from Hotel Management
Jan 24, 2015 by Hotel Management, Hotel Management
Dear Mr. Hesham, Thank you for sharing your experience and for choosing to stay with us at Ibis Mall of Emirates Dubai. We are disappointed concerning your comment related to luggage assistance and please be informed that Ibis brand worldwide which is a part from Accor Group is a self service where there will not be a bell service available. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laszlo Jaszberenyi General Manager
4 out of 5
Recommended
for Business Travelers
by ARPANfrom Antwerp

Nice hotel

Posted Jan 21, 2015 on Hotels
Very convenient hotel and nice and friendly staff.Will stay here again
Comment from Hotel Management
Mar 28, 2015 by ibismoe, Hotel Management
Dear M. ARPAN, We appreciate you sharing your comments regarding your stay at the ibis Dubai Mall of Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laszlo Jaszberenyi General Manager
3 out of 5
Recommended
for Business Travelers
by A verified traveler

So so..

Posted Jan 18, 2015 on Hotels
Too far from airport. Front desk is not so kind.
Comment from Hotel Management
Mar 28, 2015 by ibismoe, Hotel Management
Dear M. 익명, Thank you for taking the time to tell us about your experience at Ibis Mall of Emirates Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns and are looking forward to welcoming you again in the near future. Sincerely, Laszlo Jaszberenyi General Manager
4 out of 5
Recommended
for Families
by Linneafrom Gävle

Perfekt shoppingläge, prisvärt

Posted Jan 16, 2015 on Hotels
Vi hade förbokat transfer med bilbarnstol från flyger till hotellet, via hotellet. Föraren mötte oss men visade sej att bilbarnstolen var trasig! Vi berättade detta vid incheckning och fick direkt prata med hotell-manegern som ändå kompenserade oss bra
Comment from Hotel Management
Mar 28, 2015 by ibismoe, Hotel Management
Dear M. Linnea, Thank you for sharing your experience and for choosing to stay with us at Ibis Mall of Emirates Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laszlo Jaszberenyi General Manager