Ratings based on 331 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified travelerfrom London

Great hotel for families

Posted Feb 25, 2015
Pros: Country club atmosphere
Cons: Simplifying the All Inclusive package
Location: Near the port which is a bit of an eyesore but I wasn't bothered about that
Lots of facilities and a very enjoyable atmosphere. Food was great and something for everyone even my fussy 6 year old. Away from the city which was a big plus point for us but for someone looking for nightlife, shopping not great. All inclusive rules are a bit confusing and facilities such as mini golf which you might feel were included are not. I am also disappointed with people putting towels down to reserve their spots The resort is too nice for this!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel great staff.

Posted Feb 25, 2015
We had a great time at Jebel Ali. Great staff great food good to come home to from the city and chill. 35mins in a taxi from Dubai Mall. Really enjoyed our stay would recommend to go and stay here!
4 out of 5
Recommended
for Families
by A verified travelerfrom London

Good Value

Posted Feb 23, 2015
Pros: Location, on the beach and away from bustling center of Dubai
Cons: Hot breakfast buffet was disappointing and I would have liked more Arabic food. Adult only pool and areas for those of us without children.
Location: Jebel Ali is not near to the sights, but there is lots of things to do at the hotel so no need to leave, Shuttle bus if you want the bright lights.
We were attending a wedding at the Palm Tree Court and stayed during half term, it was very busy, but the staff coped well. We were upgraded to a sea view room, which was comfortable and clean. All the staff in the hotel were friendly and helpful.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom england

Comfortable, accommodating, very well run

Posted Feb 22, 2015
Pros: They seem to know how to make their guests enjoy their stay
Cons: Probably the food and drink cost
Location: It is far from the business center but with the free shuttle service from the hotel, it is not a problem.
Made our stay very comfortable. Food is good but a bit high in price. Management working to ensure their guests' needs are met. Highly recommended!
5 out of 5
Recommended
for Families
by A verified travelerfrom London

Great relaxing hotel

Posted Feb 9, 2015
Pros: Everything. The staff we brilliant and couldn't do anymore
Location: Slightly out of Dubai, but free transport to the Palm Atlantis and main Malls. Loads to do on site
Fantastic hotel with extremely attentive staff. The resort is some way out of main Dubai but it gives a more secluded and relaxed feel. We we persuaded to upgrade our room on arrival because we had our 2 young children and were moved to the Palm Tree Court part of the resort. Really high quality room and extras as part of the upgrade (free golf, tennis coaching, shooting, evening sun-downers) and the kids club was very popular. Not a cheap week but a superb holiday. Half-board basis seemed to work out pretty well.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom southampton

Everything was great

Posted Feb 3, 2015
Pros: Everything! Staff and facilities were great
Cons: Nothing I can think of oh make the sea warmer in January!!
Location: Free transfers to the town were fab
Great location,great staff, food in buffet restaurant was wonderful , such a good selection of international foods ,had a great time could not find a fault with this holiday which is unlike me !!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

Nice location and friendly staff

Posted Feb 1, 2015
Spent 2 nights at the hotel. Travelled from Mauritius and got there at 7am. Check in doesn't start until 3pm. However the staff at reception managed to get us a room as he could see that we were very tired. We took a double room with sea view. Room was quite spacious but bathroom and bit small. Room service guy was really good and all staff are always smiling. The hotel is about 40mins by taxi (about 100aed each way) to dubai mall. Or the hotel provides a free shuttle bus. So works out fine either way. We really liked the secludedness and tranquillity of the place. Definitely going back
5 out of 5
Recommended
for Everyone
by A verified travelerfrom ray pabla

Sports paradise

Posted Feb 1, 2015
Loved the whole experience. The golf and beaches are amazing
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Norrköping

Trevlig personal

Posted Jan 31, 2015
Pros: Personalen och läget
Location: Lite utanför centrala Dubai, perfekt om man vill koppla av, bada, sola samt åka in till Dubai för att shoppa etc. med Hotellets gratis Shuttle bussar.
Bra service och trevlig personal. Rent och snyggt. Lugn och avslappnad miljö. Inget att klaga på.(har nog varit på över 100 "resorts" över hela världen". Det viktigaste för mig är ändå personalen från början till slut. Det här ligger absolut i det övre skiktet. Rekommenderas!
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Stuttgart

Geheimtipp für Dubai ( Sport- und Strandhotel )

Posted Jan 31, 2015
Pros: Der Entschluß des Management, diese Hotel in ein hochwertiges Familienhotel zu gestalten.
Cons: Halten Sie bitte dieses Komfort- und Preisniveau. Bitte keinen Massentourismus.
Location: Das Hotel befindet sich zwischen Dubai und Abu Dhabi. Von hier aus gibt es schnelle Verbindungen mittels Taxi, Shuttlebus oder Wasserflugzeug.
Ich war in den letzten Jahren bereits zum 7. Mal Gast in diesem Hotel. Es ist eine Oase der Ruhe und sportlichen Erholung ( Golfplatz ), wenn man den gesamten Tag geschäftlich in Dubai tätig war.